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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would like to express my heartfelt gratitude to Emily He,who is my property manager. She always responds to me promptly and patiently answers my questions. She also follows up on matters and takes a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was locked in my apartment which JLL manage, Paige as always responded quickly, arranged for a fix and all resolved within a couple of hours. Have been with JLL for many years and always a good serv... Toon meer

Beoordeeld met 5 van de 5 sterren

I had during my tenancy the pleasure of working with JLL's Chris Chan. An absolute professional, with prompt responses, detailed, organised, and in each case made substantial effort to support me I hi... Toon meer

Beoordeeld met 5 van de 5 sterren

Paige is helpful and easy to deal with when it comes to managing my property. She's approachable, responds to queries and is always happy to help with any issues that come up. She keeps me informed an... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Informatie afkomstig van verschillende externe bronnen

JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 44% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(2.397)

178 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

We have worked with the China desk team…

We have worked with the China desk team for the past 5 years.
We find them knowledgeable helpful and competent.
They are pro active with difficult situations, responding with urgency, efficiency, and professionalism.
The team genuinely makes our life easier

Chris Lewis

19 maart 2025
Review zonder uitnodiging
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Antwoord van JLL

Thank you Chris, this is wonderful feedback to read.

Beoordeeld met 5 van de 5 sterren

Lily Wang is helpful

Lily Wang is helpful, nice, quick to respond, and very kind in any question I may have.

16 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you so much for leaving a five star review.

Beoordeeld met 5 van de 5 sterren

Nice work

Nice work, Lily Wang

1 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for your five star feedback.

Beoordeeld met 5 van de 5 sterren

JLL canary wharf is very helpful and…

JLL canary wharf is very helpful and efficient. Our property manager Paige is also very helpful. Whenever there’s anything need to be fixed in our flat, it gets sorted with with a week!

Recommend!

11 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you for taking the time to leave such detailed five star feedback.

Beoordeeld met 5 van de 5 sterren

My property manager is Paige and my…

My property manager is Paige and my experience has been great. She is always ready to help and quick to support and solve any problems. I’ve recently had a few issues related to heating and plumbing in the house and Paige has always been very efficient to communicate between me and the landlord and getting the issues solved. Definitely recommend!

11 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

What brilliant feedback to receive. Many thanks for leaving a five star review.

Beoordeeld met 5 van de 5 sterren

I help JLL to do many maintenance work

I help JLL to do many maintenance work. The property managers that I work with in residential, they are professional and always trying to help, especially the team of China Desk.

11 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you for leaving your five star feedback a as a third party contractor.

Beoordeeld met 5 van de 5 sterren

Great Experience

I've been with JLL for years and they've been a great help. Currently my apartment is managed by Ru Ozdemir and she's been nothing but reliable and considerate for how the property is managed. I'd recommend working with them.

11 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you for sharing your five star experience.

Beoordeeld met 5 van de 5 sterren

Thank you Mr. Enoch

I would like to take this opportunity to express my sincere gratitude to Mr. Enoch. He has provided tremendous support to my family throughout the entire process, from the very beginning until we were finally able to access the property. We truly appreciate his dedication and the exceptional assistance he has offered

10 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for your five star review.

Beoordeeld met 5 van de 5 sterren

Best property manager !

Tiffany Ng has been our property manager for the past three years, and she’s been amazing. She’s always on top of things and deals with any issues quickly and effectively. I honestly couldn’t recommend her more.

10 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you for taking the time to leave detailed five star feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Thank you Lily Wang for your professionalism.

3 februari 2026
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for the five star review.

Beoordeeld met 5 van de 5 sterren

My first apartment renting experience…

My first apartment renting experience in the UK and had to say from the very start (viewing, moving in and checkout) the process with JLL has been super smooth. The entire team was also very responsive for any queries I had over the email and one time when I had an emergency, they followed in timely manner to resolve it.

Special shoutout to Alexandra Imray who helped me throughout during my final checkout process. They were super responsive, clarified any of my questions, connected me to the cleaning agency as well and helped me move out easily even when I was not in the UK.

24 december 2025
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for leaving such detailed five star feedback.

Beoordeeld met 5 van de 5 sterren

Excellent service from Shaan Birk, Property Manager

Shaan worked quickly to get the gas boiler in our flat fixed - she communicated very well with us and worked with a sense of urgency to get the problem resolved efficiently.

22 januari 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you for leaving a five star review.

Beoordeeld met 5 van de 5 sterren

Quick reaction from JLL

JLL have managed our flat for 10 years now and during the coldest part of the year, the central heating boiler broke down. Shaan arranged an inspection and quotes for a replacement communicating quickly and efficiently with a replacement operational soon thereafter. Professional and attentive service from JLL.

20 januari 2026
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for leaving such positive feedback.

Beoordeeld met 1 van de 5 sterren

One of my worst rental experience in years

One of the most disappointing experience I've had with a rental agency in London for many years. Nothing gets done or fixed in the flat, answers to our questions are ignored or only partially answered. Days, if not weeks, to hear back from simple emails. It strikes me as a company that took up on too many rentals to manage and they just don't know how to deal with it anymore. Our experience has been with the Greenwich agency.

19 januari 2026
Review zonder uitnodiging
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Antwoord van JLL

Dear Jean, thank you for your email. Please can you email Suth.luciancanbert@jll.com with details so this can be looked in to for you. Many thanks

Beoordeeld met 5 van de 5 sterren

Great Service

Paige has been a great property manager throughout our stay. She has consistently supportive and ensured that any issues were resolved promptly, which is much appreciated!

16 januari 2026
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for taking the time to leave a five star review.

Beoordeeld met 5 van de 5 sterren

Property Management

My property was managed by Suth who has been a real star! Responses were always quick and very on the ball. It has been great working with him!

16 januari 2026
Review zonder uitnodiging
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Antwoord van JLL

Many thanks for such a brilliant review.

Beoordeeld met 5 van de 5 sterren

If Carlsberg did property sales…

I cannot recommend Danny Greenland highly enough. From the very first viewing of our London apartment all the way through to completion, Danny was the driving force that made this move happen.
Buying property in London can be an incredibly stressful process, but Danny handled every hurdle with total expertise. What impressed us most was:
• Proactive Momentum: Without his continued persistence and "push" behind the scenes, I am certain we would still be waiting to move. He kept the momentum alive when things risked stalling.
• Expert Navigation: He dealt with the solicitors expertly, bridging the gap between all parties and ensuring communication never broke down.
• Balanced Integrity: It’s rare to find an agent who truly has the interests of both the sellers and the buyers at heart. He acted with total fairness, ensuring a smooth transition for everyone involved.
If you want an agent who is genuinely committed to getting the deal over the line, Danny is your man.
Thanks again, Danny!

9 januari 2026
Review zonder uitnodiging
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Antwoord van JLL

Thank you for taking the time to leave such a detailed review, I will ensure this is fed back.

Beoordeeld met 4 van de 5 sterren

Paige Waller

Paige is attentive and usually responds quickly when required . We are happy with the service provided .

13 januari 2026
Review zonder uitnodiging
Logo JLL

Antwoord van JLL

Many thanks for taking the time to leave a review.

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