Residently  Reviews 198

I can't explain how brilliant Residently have been with our move!
Incredibly efficient and easy to use and always available for any questions or queries and very helpful!
The best experience I've had moving!!

Residently have been great from the start - everything has been much easier than previous letting agents and to a much better standard. Renting in London has always felt like a landlords game whereas Residently have made it much more about the tenants.

The overall customer service was great, really attentive crew and all the steps of the renting process was super clear. We did have a couple of issue though, specially with the swiftness of the process (which I'm giving the benefit of the doubt because of the pandemic) and the handover of the apartment was not smooth, we had to go back and forth with the keys collection to be able to get in the apartment. Maybe if the handover was in person this issue could've prevented.

The Apartment was also not clean as promised and some snags were not fixed on handover day. These issues got fixed on the following week though, and the follow up from the apartment management was great on the app.

From the first enquire about the apartment to the collection of the keys it was very smooth. Excellent service very efficient. The most honest and reliable estate agents. Thank you for your help.

This was the first time we have tried to rent our property and we chose Residently as the agent due to their relatively low fees and strong online presence. The team was great. The photographer they used to take pictures of the place was excellent and the resulting images were really high quality. During 'lockdown' it was particularly useful for prospective tenants to be able to do a virtual tour and see the place in 3D.

During the process of showing viewers, the Residently team communicated with us really well and were always available to talk through issues and options with us. We're really happy with the tenants they found and so far the process has run smoothly. Thanks Residently.

I had posted a review with a 1star rating and am updating it to a 4 star one as over the last month, the team has been incredibly responsive and helpful in resolving concerns we have faced.

The staff at Residently London were excellent, in particular Jarrell & Selena.

Everything had gone to plan and then at the last minute the landlord (not residently) pulled out leaving us without a place to stay 2 days before we were due to move out. The team at residently worked very quickly to find multiple short term solutions to assist us in what was a difficult situation, which was above and beyond what I'd seen from any other agents.

Their online system works really well, and had everything gone to plan the process would have been seamless.

Dealing with Max was a pleasure! Max has great knowledge and is very freindly.

Residently achieved exactly what they promised and set out to do, in a very timely manner.

Would no doubt use them again.

A really responsive and friendly service, which made the whole rental experience really positive and hassle-free.
The online system works really well, and being a small team means you always get a personal service.

Would definitely recommend them!

Such quick and efficient staff who are very helpful, insightful and, most importantly, friendly. Thank you so much to Residently for a smooth move into our new home – especially Harry and Jayden who were so helpful.

best service in London for renting a flat. I recommend for everyone. thank you.

Very friendly and helpful staff that accommodated my somewhat difficult demands in a very professional way. Communication is largely via email.

Service was efficient and fast. Thank you.

To be honest when I start the application process online I was not sure with who I am dealing and after two days I got a mail I need to pay a deposit and one month rent in advance was a bit tough but I make it everything went well and more than well all the staff are very helpful especially Harriet, Alex,Arman & all a big thank you to all of you good job I am so happy with my children at 19 Rayhouse Court thanks Anna

We are still arranging our furniture and so on, but all in all, we are satisfied and happy, thank you again.

Residently are super efficient and quick to answer emails and keep in contact with. The staff members are lovely and kind. The lady Diana who I collected keys from was amazing and helped me move all my stuff in. Would definitely recommend Residently!

Alex and the team at Residently have been wonderful in every way - they are very responsive and have worked diligently to address any issue that arises with my flat. I would highly recommend them to landlords and tenants alike.

Fantastic communication with everyone in the team at residently. Apartment fantastic. 5* service

Fantastic concept for an industry that needs energising. The Staff are always on hand to help and all the added extras are fantastic.

would recommend to landlords and tenants.