Residently  Reviews 198

This is absolutly the best agency I have ever met, best efficiency, best experience, the flat is perfect.
Most importantly, everything happened in the flat you just send them an email, no complicated communication with land lord.

I have been their resident for over 8 months and still a resident! all of the residently stuff are very friendly and helpful! Everytime I needed something to be taken care of, they did it the first time I asked them! They address to their resident’s requests very quickly to make sure they accomodate them the best they can. Would strongly recommend to anyone who is looking for good service :)

Resident.ly have been fantastic throughout. The often laborious process of moving house was almost seamless. The welcome box was a nice touch and the kitchen and bathroom supplies meant we were able to hit the ground running. Unfortunately, the boiler was not working when we moved in and took three days to fix. Whilst Resident.ly acted professionally and were supportive in fixing this issue, I felt that it was a slight oversight not to ensure something as pivotal as the boiler was fully functional. Overall, however, I would not only recommend Resident.ly, I would urge you to consider using them if you want a hassle-free move.

Provided a brilliant apartment in Shoreditch, very well serviced and very low hassle. A great 18 months, would strongly recommend.

The best housing experience I have ever had by far!

Highly Recommended - We have no hesitation in recommending Residently.

We rented a two bedroom executive apartment in Kings Cross, London through Residently and found them to be very professional, responsive and easy to deal with.

At all times, every member of Residently we spoke to or emailed was friendly, easy to work with and quick to respond. We would like to personally thank Noemi, Alex and Richard for everything they did while we were living in the apartment in London.

We would absolutely rent an apartment with them again.

Residently has done a great job of responding to our needs, and making the rental process fairly easy.

The reason this 4-stars instead of 5 is that I wish they were more proactive in maintaining the unit itself. They have accommodated our requests for repairs to the unit, however this would be a 5-star review if we didn't need to point out the unit flaws in the first place.

Overall, very satisfied with Residently.

Our experience with Residently has been fantastic thus far and we are recommending the agency to others already!

Our highlights:
- A dedicated Residently contact, who's super quick to respond
- No admin fees!!!
- Reported repairs are dealt with very quickly
- Easy online process; from arranging viewing to moving in
- Flexible move in date meant we could move in after our existing tenancy finished (no overlap in rental payments)
- Extras are great i.e. cleaner, welcome pack, setting up bills, wifi ready etc.

I have to admit that I am very happy with residently services. So far I always got prompt responses and answers to my questions and I feel Residently are genuinely trying to help, support and provide quality service which is very much appreciated. I would definitely recommend them!

The Resident.ly team has always been so accommodating, pleasant, and easy to work with. Made the move-in process a breeze and couldn't ask for better service. Thanks to the team for making my life a bit easier.

They have been great with replying within a few hours and have been assisting us as much as they can, very much appreciated. Keep up the good work!

I have recently started renting a flat through Residently and both the team and service have been outstanding. They welcomed us in our new flat with lovely flowers and helped us with the move in by arranging the transport and delivery of our items from our previous flat. Whenever we have had an issues they have solved them for us and been extremely helpful with everything.

Residently provides a refreshing way for renting. In a crowded market place, Residently stands out by providing innovative renting experience and personal service. The move-in process was smooth, the follow-up was personal and all issues were resolved promptly. I would recommend Residently.

Instant response to any questions and I’ve experienced An excellent response to teeehing problems moving in ...I’d recommend to any colleagues

They respond quickly to emails and queries, always happy to help.

Great experience with the Residently team. They are very upfront, reliable and have a different, more effective approach than all the other letting agencies in London I've worked with.
I strongly recommend their services.

Everything was fair and upfront. The company helped us promptly solve all the small issues we encountered. Would recommend

I thought residently was another estate agent but wow... they provided me with furniture and even the cleaning!

Excellent would highly recommend this company

The perfect, all-inclusive way to rent.