Resolver Reviews 

Resolver helped me with an issue that I just wasn’t getting anywhere with. As soon as Resolver became involved the company responded and I had a satisfactory outcome not long after. Would definitely recommend.

Had an issue with a well known utility supplier after moving home with the initials BG. Getting nowhere with them I turned to Resolver who , in a nutshell basically, contacted them with my case and in a relatively short time provided a resolution.Needless to say,I moved energy supplier with a 5* service.

Excellent service - took me nearly 18 months to sort mums electric bill with SSE and OVO energy who took over. 12 months of escalations false promises and no calls back after spending hours waiting . Thankfully I decide to use Resolver - I can’t rate high enough. Factual, empathetic, professional and got things sorted for us. The were persistent and achieved a better outcome than I would have gone on my own. Please support this fantastic service.

I have used resolver a number of times when I have been ignored, received wrong information or the wrong outcome - I have also made recommendations to others who received successful-outcomes through Resolver
Easy to use, great templates to help & regular updates - a great service Thank you

I just got an email from resolver telling me how many people they helped and asking for a contribution....WELL, I got no help, automated emails no human contact. They neither contact vinted or Evri, who I had the problem with, and guess what their emails are also no reply. Too many dates to put into the box for when this problem happened and its still ongoing.

A truly helpful platform.
Sadly i have been mistreated by two companies in the past and on those occasions, Resolver has been outstanding in their support. I highly recommend using them for any disputes you might have.

Had a problem with Butlins tried to sort out by myself no joy. Went through Resolver all sorted keep on helping people please

Booked to fly Heathrow to New York, back in 2018, but our outbound was delayed 8 hours for tech reasons. Claimed a refund on return to UK but BA rejected our claim. Long story short; Resolver gave us letter templates and after several to & fros BA finally coughed up. Couldn’t have done it without Reselvers help.

This group has helped me get money back from airlines and several other things too. They really helped me setting out letters and giving advice. Totally recommended

They have certainly helped me in the past but it seems. Like it depends on who the company is.
I know the one issue I had with Evri I was left with no response but overall not to bad

When I thought all was lost and not getting any where with my complaint, a friend recommended Resolver whom I'd not heard of before came to the rescue. They helped me to get a resolution which saved me from getting a fine. If you have something you need help with, get in touch with them to help you resolve the matter. You won't regret it and it's free.

I got in touch with Resolver in its early days and was astonished how much help I got. It involved me being delayed by a flight with Aer Lingus. Basically I was delayed in Dublin for at least 6 hours flying to the USA. I wrote a letter via Resolver (who helped with the wording) to Aer Lingus. The airline did the normal thing and just rejected it out of hand - I suspect that is their first response. Resolver then said to me they will write to a particular Department. Again, this was rejected. Resolver said they were expecting this and then wrote another letter and copied in the CEO. The next thing I know is that the airline accepted the complaint and sent me a refund cheque - in full. By the way, this was what they had to do due to EU regulations - it was the minimum they had to do by law. Resolver knew what to do which resulted in success. I haven't had a need to use them again, but have recommended them to others.

I had used Resolver in the past to assist me in a claim - successfully. Last year I realised I had one claim I had forgotten about until they reminded me - moving, lockdown etc had put it out of my mind! It had been lodged with the Ombudsman but they had lost my details of it and Resolver managed to find all old documents and get them into a format acceptable to the Ombudsman to investigate my original issue. This resulted in several thousands pounds being repaid to me. This would not have happened if Resolver had not helped me so much.

Resolver has all the tools and when ever I have had to make a complaint about a company. The company always seems to respond quicker then if I had gone direct ! I feel this is due to using resolver. The tools are great the letters / templates etc. Brilliant 🤩 thank you so much ☺️

I used Resolver years ago for an issue with a complaint I had with a service provider, I wasn't getting far on my own, so I gave Resolver a go not knowing much about it.. within a few weeks whilst keeping me informed I got a refund. Followed Resolver since and woukd use again if needed.

Vinted were ignoring my complaint and emails. As soon as Resolver got involved, I got a response the same day!

No hassle. Immediate response from Costa. All problems resolved

I welcome receiving Resolvers email as the information included can help many people who need it.

I complained to an airline for delay through resolver and got most our 2 airfares back. Just over £1000. It was easy and no commission to pay to anyone. Thankyou resolver. Highly recommended