Richmond Motor Group - Guildford Hyundai Reviews 

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedule. He thoroughly explains what the service has covered and is happy to answer questions. Further, he contacts me as soon as he knows when the car will be ready for collection. Very helpful!

Adrian Hill was helpful and always replied on any query. He was polite and I would recommend him if you are thinking of getting a Hyundai model.

Nic Martin exceptional salesman, very informative and patient made our whole experience very pleasurable, and love our new car. Highly recommend, from a friendly welcoming receptionist to Nic showing us all the features and making sure we were happy before driving away 10* customer service.

Elliot dealt with my recent purchase and was professional from start to finish. Very helpful - nothing was too much trouble and felt he got me the best deal possible.

The team at Hyundai Guildford were all excellent and so very helpful from start to finish in the purchasing of a new car. Elliott Falkner in particular was very patient, and answered all my questions. I was extremely happy with all his help too. They did a very good deal, and weren’t pushy by any means and not under any pressure - which I feel is important to mention. And I felt the service we had was very personal, and you felt they were trying to get the best that suits us. It was a real pleasure to deal with Elliott. I 100% recommend anyone who wishes to purchase a car to go the them. Thank you so much Elliott.
Sarah M

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully. The paperwork and purchasing was dealt with in an efficient manner and from meeting Dylan to picking up the car we were treated excellently. We would totally recommend Dylan and the other members of staff we dealt with.

We had a fantastic experience dealing with Elliott at Hyundai Guildford. He was incredibly helpful, friendly and knowledgeable throughout the whole process, without ever being pushy or making us feel pressured.

Elliott took the time to answer all of our questions, explained everything clearly and went above and beyond to make sure we were happy with our decision. He made what can sometimes be a stressful process of choosing a new car feel really straightforward and enjoyable.

We’re really pleased with our experience and would highly recommend Elliott to anyone looking for a new Hyundai. Excellent customer service from start to finish - thank you, Elliott.

I called at spoke with Elliott Falkner, who was very friendly and helpful, a then bought a car from here which was very straightforward and quick. Since buying the car, Elliott has still been in touch helping me with any enquiries I’ve had.

Adrian is always so helpful, delighted with my new car. Very happy repeat customer.

Good experience, without being exceptional.
Pros: Friendliness of staff. Reasonable choice of suitable cars.
Cons: Too many emails, without forewarning or explanation, between deposit and pick up.
Disappointed that, on collection, the car still had chips on the rear bumper and scratches on a rear door handle.

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and patient whilst we got I got that sorted. We was very accommodating with having a quick turn around with my new Bayon! Thanks so much Elliot and team!

Just purchased third car from hyibdai guildford. Elliott Falkner has been amazing each time. Highly recommended

This is the 3rd car we have bought through Elliott Falkner, great service, really helpful and friendly

We bought a Hyundai last month from Richmond Motor group, grateful to Elliot and the team working with him, for making the process as easy as possible and ensuring we had all the details and support needed. Recommend them. Thank you.

Adam Madiar has been very helpful on part exchange of my old car into my new car, he is very friendly and supportive.

Amazing experience from start to finish
No hard sell
Got just what I wanted

Excellent experience with nic martin.

Elliott Falkner was super approachable with helping me find the Hyundai Tucson to be my next car! Service here is really friendly and supportive, started with phoning through to the polite front desk who helped me set up a meeting with Elliott, and also a mention to Elliott’s manager who alongside Elliott made test driving the Tucson a smooth experience. I’ll be bringing my Tucson here for its service in the future. Would definitely recommend Elliott and Richmond Hyundai helping you find your next car. Cheers everyone

Richmond Guildford offers excellent service to clients especially sales exec Adam who is very helpful, friendly and guided us through from the day we are looking for the car up to finally getting one. Thank you Richmond Guildford!

Elliott made our recent car purchase a pleasant experience as he went above and beyond to make it all happen smoothly