Richmond Motor Group - Guildford Hyundai Reviews 

753
•
TrustScore 5 uit 5

4,9

Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My experience with the dealership has been great. The customer service team is excellent. Chris has been incredibly helpful, working with me to find appointments that work with my family’s busy schedu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We bought an MG car from Dylan Mogg at RMG Slyfield Green. Dylan was friendly, professional and had a good knowledge base. There was a “no pressure” sales talk and he answered all our questions fully... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a car through Elliot a week or so ago. Can say only good things about him and the service I received. After a tricky situation with my previous car, Elliot was more than understanding and pat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Good experience, without being exceptional. Pros: Friendliness of staff. Reasonable choice of suitable cars. Cons: Too many emails, without forewarning or explanation, between deposit and pick up.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoservice
  5. Hyundai-dealer
  6. Skoda-dealer
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contactgegevens

  • Guildford Hyundai, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, Verenigd Koninkrijk

  • 01483 317 317

4,9

Uitstekend

TrustScore 5 uit 5

753 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(753)

1.711 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Our experience was very positive

Our experience was very positive. We were politely approached to see if we needed help when we found a car we liked. There was no pushy sales pitch, just positive advice which we appreciated. We went off to look at other makes of car but came back for a test drive. We were treated respectfully and we were delighted to be sold a car that ticked all the boxes and more.

13 juni 2026
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're delighted to hear you had such a positive experience with us. It's wonderful that our team provided helpful, respectful advice without any pressure. We're so glad we could find the perfect car for you. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Came down for appointment on Tuesday to…

Came down for appointment on Tuesday to pick a new car. nick was very helpful with helping me choose a new car. I recommend this company I’ve had a car before for 3 years and Arbazz was really helpful last time.
100% recommend!

2 juni 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're delighted to hear about your positive experience and appreciate your continued trust in us over the years. We're glad we could help!

Beoordeeld met 5 van de 5 sterren

Elliott was very helpful

Elliott was very helpful, everything was ready when expected. All very transparent and I love the new car

29 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review! We're so glad everything was ready as expected and transparent. We are happy you love your new car!

Beoordeeld met 5 van de 5 sterren

Top customer service

We met Ben today who sold us a car with the perfect degree of attention, attentive yet not pushy and with a very friendly disposition. He was extremely patient and answered all the questions we asked him and it was a pleasure doing business with him

30 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're delighted to hear our team provided attentive, friendly, and patient service, making your car-buying experience a pleasure.

Beoordeeld met 5 van de 5 sterren

Adam was very helpful and we have had…

Adam was very helpful and we have had very good service thank. You rosemary conway

22 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We are so glad to hear that you had a very good service experience. We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Great service from Elliott

Great service from Elliott. He showed me a few Tucson's that were available. I took one for a test drive on the same day. We sat down and went through the whole process from part exchanging through to finance plans, warranties and service plans. Very laid back and stress free, and drive the car home in the space of a few days!

22 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We are so pleased to hear about your positive experience with us! It is wonderful that we could make your car-buying process so smooth and stress-free. Thank you for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Great.. Would recommend :)

Recently purchased a car from the Guildford branch where I was introduced to Elliott. From the get go he was brilliant, very informative and helpful without being pushy or applying any pressure to buy. Initially I was dreading the process of buying a car while 8 months pregnant but the process was so easy and stress free. Had a test drive, paid a deposit and picked the car up a couple of days later and it's lovely and very happy with it. Overall experience was great and would recommend.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're so pleased to hear about your excellent experience at our Guildford branch. It's wonderful that the process was easy and stress-free, especially during your pregnancy. We're glad you're happy with your new car!

Beoordeeld met 5 van de 5 sterren

An easy Hyundai Tucson Purchase off Richmond Motors and Elliott Falkner

We met Elliott Falkner whilst looking at the cars for sale outside. He was friendly, helpful and knowledgeable at every stage of our purchase of a Hyundai Tucson. During the purchase Elliott explained everything clearly and accurately. He explained all the benefits of the car and the additional services that we could purchase.

Thanks for your help. We are delighted with our new car. Richmond Motors seem to be a very good and professional business.

18 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're delighted to hear you had such a positive experience with us! It's wonderful that our team member was friendly, helpful, and knowledgeable throughout your Hyundai Tucson purchase. We're glad everything was explained clearly, and you're happy with your new car.

Beoordeeld met 5 van de 5 sterren

Elliot Faulkner was excellent

Elliot Faulkner was excellent. Really helpful and a pleasure to deal with.

10 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate your five-star rating! We're so glad that you found our team member helpful and a pleasure to work with. Thank you!

Beoordeeld met 5 van de 5 sterren

Brilliant experience with Elliott and…

Brilliant experience with Elliott and the wider team - couldn’t have asked for better!

18 april 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a positive experience with our team. Thank you for sharing your kind words; we appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Nic was very efficient and obliging I…

Nic was very efficient and obliging I was very happy with the service.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate your wonderful review and five-star rating! We're delighted that our team was efficient, obliging, and provided great service.

Beoordeeld met 5 van de 5 sterren

Thank you nic martin

Nic martin was absolutely amazing salesman I wouldnt go anywhere else or speak to anyone else at all thank you nic

1 mei 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you had such a wonderful experience! It's great to know that you were so impressed. Thank you for sharing your positive feedback.

Beoordeeld met 5 van de 5 sterren

Great Service and help

My wife and I have been looking to replace our old car for some time and had settled on 3 car types. Elliott from the Guildford branch was probably a big reason we settled on our Tucson. He was very helpful and most importantly not pushy.

23 april 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you and your wife had a great experience at our Guildford branch. It's wonderful that our team member was so helpful during your car search. Thank you for your positive feedback.

Beoordeeld met 5 van de 5 sterren

It was a refreshing change to walk…

It was a refreshing change to walk around the forecourt without being hassled by salespeople. Sam was very helpful and engaging and made the process of our purchase very smooth .

28 april 2026
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you appreciated the relaxed atmosphere! It's great knowing our team made your purchase smooth and that you found our service helpful and engaging. We appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

Wonderful customer service from Sam

Wonderful customer service from Sam. He wasn’t pushy at all — completely the opposite! He was a huge help and incredibly knowledgeable about the car. Thank you! Would highly recommend Richmond Motor Group.

28 april 2026
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Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate your positive feedback! We're happy to hear that our team member was helpful and knowledgeable and provided wonderful service. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

everything went greatly

everything went greatly, no hiccusor missteps, my only complaint would be disposal of my old car, which they offered minimilist help

27 april 2026
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy everything else went smoothly. We regret that our assistance with your old car's disposal was minimal. We'll review our procedures to improve. Thanks!

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish

Great experience from start to finish. Elliot made the whole process very easy and we found the perfect car for me!

24 april 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy that you had a great car-buying experience from beginning to end. It's wonderful to hear that we made the process easy and helped you find the perfect car!

Beoordeeld met 5 van de 5 sterren

Sam was really helpful he explained all…

Sam was really helpful he explained all fiance options and showed me all the features on my new i10

14 april 2026
Logo Richmond Motor Group - Guildford Hyundai

Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear that you found the information about your i10 and finance options helpful. We appreciate you taking the time to share your positive experience.

Beoordeeld met 5 van de 5 sterren

Nick was an excellent salesman.

Me and my wife arrived with an idea of what we wanted. We approached the sales team and were greeted by Nick - he was very polite, knowledgeable and patient. He was able to guide us to the car we wanted by taking his time and showing us a number of choices in that model. We decided on a car that same day thanks to Nick. His aftercare was also great - sorted a few cosmetic issues with the car quickly and the car came to us in great condition. A really positive experience.

17 april 2026
Logo Richmond Motor Group - Guildford Hyundai

Antwoord van Richmond Motor Group - Guildford Hyundai

We're happy to hear about the positive experience you and your wife had. It's great to know that our team was able to guide you to the perfect car with patience and knowledge. We appreciate your feedback regarding the aftercare and the condition of the car upon delivery. Thank you!

Beoordeeld met 5 van de 5 sterren

Very good customer service.

Very good customer service.
Helpful and easy.
Abigail did a fantastic job and very friendly.
Once got to the dealership, she treat me very well, documentation was done fast, show me all the specs in the car, etc.

I really recommend Hyundai Richmond

15 april 2026
Logo Richmond Motor Group - Guildford Hyundai

Antwoord van Richmond Motor Group - Guildford Hyundai

We appreciate your recommendation and are so glad you found our customer service very good and helpful. It's great to hear that you were treated well and that the documentation was fast. Thanks for your fantastic feedback!

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