Richmond Motor Group - Suzuki Southampton Reviews 

714
•
TrustScore 5 uit 5

4,9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoservice
  5. Hyundai-dealer
  6. Skoda-dealer
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contactgegevens

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Verenigd Koninkrijk

  • 02380 873 888

4,9

Uitstekend

TrustScore 5 uit 5

714 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(714)

1.710 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Jag provided excellent…

Jag provided excellent service.....thank you

20 juli 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're so glad to hear that you received excellent service. We truly appreciate you taking the time to share your positive feedback with us!

Beoordeeld met 5 van de 5 sterren

Jeff Cain is a consummate professional

Geoff Cain is a consummate professional, most helpful in explaining whatever needed doing so. He was also extremely patient while my wife spent ages getting our bank to release the funds to purchase the car. We wish him all the very best and a long and prosperous career with the Richmond Motor Group at Totton.

12 juli 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We are so pleased to hear about your positive experience with us! We appreciate your kind words regarding the helpful and patient assistance you received. It's wonderful to know you had such a great experience.

Beoordeeld met 5 van de 5 sterren

Excellent service from Jag

After buying numerous cars over the last 50 years, buying a car from Jag, at Newmans Suzuki (Totton) was the best experience we have had. He was professional, polite and nothing was too much trouble. He made the whole process very easy and stress free. If you’re looking for a new or used car in Southampton we would highly recommend going to Newmans and speaking to Jag.

30 juni 2026
Review zonder uitnodiging
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Antwoord van Richmond Motor Group - Suzuki Southampton

We are so pleased to hear about your fantastic experience purchasing a car. It's wonderful that the process was made easy and stress-free for you. Thank you for your high recommendation!

Beoordeeld met 5 van de 5 sterren

Sam was really professional and helped…

Sam was really professional and helped us find the car we wanted. Would def recommend.

30 mei 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're so glad our team helped you find the car you wanted. We appreciate your recommendation and feedback!

Beoordeeld met 5 van de 5 sterren

I just wanted to say a big thank you to…

I just wanted to say a big thank you to you and the team at Suzuki Southampton.

Sam and Del were exceptional and I’m really pleased with both the vehicle and the level of service provided, and I would happily recommend your dealership.

28 mei 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful feedback! We're so pleased to hear you're happy with your vehicle and the exceptional service provided. We are glad you would happily recommend us!

Beoordeeld met 5 van de 5 sterren

Very pleased with the service we had…

Very pleased with the service we had with Jag. He is a very nice non pushy sales man. He went through everything on my husbands list when picking up my new car. If no sorry WHEN we get another car we will be coming back to Jag definitely. He needs a pay rise too.

29 mei 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're so pleased to hear you had such a positive experience with our sales team! It's wonderful that we could make your new car pickup smooth and enjoyable. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

They were friendly and helpful

They were friendly and helpful. I would recommend them to other customers.

25 mei 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We are so glad to hear you had a positive experience. Thank you for your kind words and recommendation.

Beoordeeld met 4 van de 5 sterren

Great to deal with

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive and explained all the controls. She is an exceptional driver. Wonderful lady to deal with. The only negative comment is the car had no charging lead and one had to be ordered. This limits how you charge your vehicle. Del was also informative about other add on warranties'. We found Richmond showroom clean pleasant and comfortable.

22 mei 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're so happy to hear about your positive experience with our team and showroom. We truly appreciate your kind words regarding the assistance you received. Thank you for sharing your valuable input.

Beoordeeld met 5 van de 5 sterren

Great service from Jag

Great service from Jag, friendly helpful and professional 😊

22 mei 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review and five-star rating! We're delighted our service was friendly, helpful, and professional.

Beoordeeld met 5 van de 5 sterren

Helpful staff

Staff were very cooperative and helpful.

2 mei 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate you taking the time to share your positive experience with our cooperative and helpful staff. Thank you!

Beoordeeld met 5 van de 5 sterren

Excellent staff

Sam and Delbir were very helpful and friendly they were brilliant and gave recommendations that suited my liking 10/10 service

18 april 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your fantastic review and five-star rating! We're happy to hear that our team members were helpful and provided recommendations to your liking.

Beoordeeld met 5 van de 5 sterren

Jag was brilliant, great service

Jag was amazing a no fuss salesmen that knew his stuff, there was no pressure and the service was amazing from start to finish we'd highly recommend

24 april 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your recommendation and are happy to hear about your amazing service experience! We're glad that our service was no-fuss and pressure-free for you.

Beoordeeld met 1 van de 5 sterren

Took my Suzuki swace 2021 model to the…

Took my Suzuki swace 2021 model to the main dealership in commercial street in totton it was booked in for a 60,000 miles service bearing in mind I’ve got a service payment plan paying £87 on the 1st of each month with bumper payment they weren’t very helpful whatsoever firstly telling me there was no service plan in place also I’ve had the vehicle since September of last year brought it from lesleys in the Isle of Wight so not a happy customer I plan to take this issue to head office yours Neil Wilson

23 april 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

Hi Mr Wilson,

Thank you for taking the time to share your feedback. Your comments have been shared with the relevant management team so they can review the situation and address any areas for improvement.

Please get in touch with our customer service team at customerservice@richmondmotorgroup.com if you wish to discuss your concerns further.

Kind regards,
Izzy

Beoordeeld met 5 van de 5 sterren

A great company to do business with

A great company to do business with. Ricky went out of his way to ensure we knew everything about the car and helped with paperwork involved.

16 april 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're glad you had a great experience and that our team member ensured you knew all about your car and helped with the paperwork. Thanks for your feedback.

Beoordeeld met 5 van de 5 sterren

Very happy with Jagdeeps service

Very happy with Jagdeeps service. Very friendly kind and not pushy.

17 april 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review and five-star rating! We're delighted that our service was friendly, kind, and not pushy.

Beoordeeld met 5 van de 5 sterren

Great experience- helpful and efficient

Jag had been incredibly helpful, friendly and efficient. Able to answer any questions and made what could be a complicated process very easy.
Highly recommend.

14 april 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that our service was helpful, friendly, and efficient! We appreciate your positive feedback and are glad we made the process easy. Thanks for recommending us!

Beoordeeld met 5 van de 5 sterren

Recently bought a Suzuki Vitara from Suzuki richmonds

Recently bought a Suzuki Vitara from this garage. Brilliant from start to finish, the service was top notch, they went above and beyond making sure the vehicle was ready. Big thanks to Jag on getting everything sorted for us. Highly recommend

10 april 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your high rating! We're happy to hear that you had a brilliant experience and that our service met your expectations. We're glad everything was sorted for you and we appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Sam Was Excellent

Great time with Sam, explained everything in a relaxed, no pressure way. Was a good experience, would visit here again and would recommend speaking with Sam!

8 april 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy you had a great experience! It's wonderful to hear that everything was explained in a relaxed manner. We appreciate your recommendation and hope to see you again.

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