Richmond Motor Group - Suzuki Southampton Reviews 

714
•
TrustScore 5 uit 5

4,9

Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD Southampton, Hampshire, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding. Nothing was too much trouble at this dealer. Have always gone back due to the customer service. And love the Vitara. These people know about customer service.y last vehicle was an MG and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love my Suzuki, that's been confirmed by the amazing customer service today from Geoff and Charlie. Huge thank you for everything and making this a great experience for my mum. Here's to more wonderfu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A professional and helpful experience with Suzuki Richmond. Jag was very accommodating of my needs and went out of his way to find the right car within my needs and budget. The car arrived very quic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Charlie Dobson the sales executive was most helpful, she was patient and kind as i have parkinson's disease.She explained everything and checked for understanding. Charlie took us for a test drive an... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoservice
  5. Hyundai-dealer
  6. Skoda-dealer
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contactgegevens

  • Richmond Suzuki, 112 Commercial Road, Totton, SO40 3AD, Southampton, Hampshire, Verenigd Koninkrijk

  • 02380 873 888

4,9

Uitstekend

TrustScore 5 uit 5

714 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(714)

1.710 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Del and Will were super helpful

Del and Will were super helpful, this is my 4th Suzuki now, love the car and they did me an amazing deal for my new one, which I love, it was super easy to swap for a new one over the phone, came to pick it up and everything was done professionally and smoothly, thank you both again and see you for the next one

28 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your continued loyalty and are so glad you had a super easy and professional experience. It's great to hear that you love your new Suzuki and the amazing deal we provided. We look forward to seeing you for your next one!

Beoordeeld met 5 van de 5 sterren

Positive experience

All the staff we spoke to were helpful and polite and our sales executive, Jagdeep Bhakar, was particularly friendly, knowledgeable and very patient with all our questions. It would be a pleasure to deal with him again in the future as he made it a positive experience for us both

26 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful feedback! We're so glad to hear that our staff were helpful and polite, and that your sales executive was friendly, knowledgeable, and patient. We're happy you had a positive experience.

Beoordeeld met 5 van de 5 sterren

Thanks Jag

Thanks Jag! Very professional and patient, gave great advice and customer service! Thanks again for the extra touches!

27 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your fantastic review and five-star rating! We're happy to hear that you had a positive experience with the great advice and customer service.

Beoordeeld met 5 van de 5 sterren

Happy Customer

Saw what I wanted on Website so went out there on spec.

Very helpful salesman, Sam Beevers who wasn't at all pushy & came with me on a test drive.

Very happy with car so bought it. Smooth transaction with a part exchange allowed.

A clunking noise developed within a month so rang Garage & agreed to take it in to be looked at. Needs new D rings (bushes) which had to be ordered & was told a week.

After 10 days, I rang & the parts hadn't arrived to they chased it for me & car is now booked in. As it is under warranty, there is nothing to pay.

I would recommend & if I needed to purchase another car again, I would look there first.

11 januari 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're glad you found what you wanted and appreciated the helpful service during your purchase. We apologise for the clunking noise and delay with the parts. We appreciate your recommendation and would be happy to assist you again in the future.

Beoordeeld met 5 van de 5 sterren

Will Austin was very helpful and…

Will Austin was very helpful and friendly and not at all pushy. Very pleased with the service and the car. Thank you

26 maart 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that you found our service helpful and friendly. It's great to know you are pleased with your car. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Kept updated through the process

I was kept updated through all the stages of the purchase, with politeness and efficiency.

26 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that you were kept informed during your purchase. Thank you for your kind words about our team's politeness and efficiency!

Beoordeeld met 5 van de 5 sterren

Came in to have a look at a Swift and…

Came in to have a look at a Swift and the salesman (Jag) was fantastic, answering any questions with honesty and passion also the sales manager (i think) Simon was very welcoming and willing to amswer any questions. On picking up the car it was full valeted and perfect, Jag then went through everything thoroughly and made sure i was completely happy with the purchase before I left. I would highly recommend Jag and the team at Richmond Suzuki for sales and service. A****

26 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a fantastic experience! We appreciate your kind words regarding Jag's passion and honesty. It's great to know you were completely happy with your car and the thorough service we provided. Thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Jag made the purchase of our new car so…

Jag made the purchase of our new car so easy. He is knowledgeable and a pleasure to talk to. Highly recommend. Thanks Jag

25 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review! We're happy to hear that your new car purchase was easy and that you found Jag knowledgeable and pleasant.

Beoordeeld met 5 van de 5 sterren

Purchased a used MG

Purchased a used MG, great experience not pushy like other companies, very good experience.

23 maart 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had a great experience purchasing your used MG! We appreciate your feedback regarding our non-pushy approach.

Beoordeeld met 5 van de 5 sterren

Excellent

Very helpful, information on everything given. Excellent. Kind and friendly.

20 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review and five-star rating! We're delighted that our team was helpful, kind, and provided excellent information.

Beoordeeld met 5 van de 5 sterren

Jag was friendly and informative

Jag was friendly and informative, explaining every step of the way

19 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that our explanation was helpful and friendly. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Vitara upgrade

Following our recent invite along to the upgrade event, all the staff were welcoming as always. Jag was our sales representative on this particular return to upgrade our Suzuki Vitara and he’s been excellent - super friendly and informative. All in all very happy customers 🙂

12 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your wonderful review! We are so glad to hear that the staff made you feel welcome and that your sales representative was super friendly and informative. We are happy you're a satisfied customer!

Beoordeeld met 5 van de 5 sterren

FIVE STARS for Jagdeep Bhakar at Richmond Suzuki, Totton!

I arrived to collect our new car and was warmly welcomed by Jagdeep Bhakar, offered a drink and seat.

There was some technical difficulties registering the new car and this did take some time but Jags kept me informed and apologised for the delay.

With the car registered Jags went through the paper work and helped me set up the App that supports the vehicle.

I needed to collect some items out of my old car and Jags kindly drove the new one alongside it so it was easier for me to transfer my belongings.

Jags waited with me to ensure the App technology was working.

Jags was polite, kind and engaging in all our interactions - I couldn't have asked for more - Thank you

11 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that your new car collection experience was a positive one. We appreciate your kind words regarding the service you received, and we are so glad everything went smoothly despite the technical difficulties. Thank you!

Beoordeeld met 5 van de 5 sterren

everything was explained clearly and…

everything was explained clearly and all questions answered. When a problem arose, a way to solve it was found.

9 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that our explanations were clear and that we addressed all your questions effectively. We appreciate your feedback regarding the problem-solving.

Beoordeeld met 5 van de 5 sterren

Jag was excellent

Jag was excellent, showed me everything I needed to see and know about my new car and helped me set up the Suzuki connect app. He's the best 🤞

9 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had such a positive experience! It's great to know that you felt well-informed and supported with the car and app setup.

Beoordeeld met 5 van de 5 sterren

We didn’t have any problems it all went…

We didn’t have any problems it all went very smoothly the sales man was very pleasant and easy to talk to got everything sorted out and collected on time.

2 maart 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your positive feedback and are so glad to hear that your experience went smoothly. It's great knowing our team helped get everything sorted out for you. Thank you!

Beoordeeld met 5 van de 5 sterren

Very friendly

Just browsing but ended up buying a car so excellent sales guy.nothing pushy very polite and had everything explained until we understood ( being a bit older it takes a while )

1 maart 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that you had such a positive experience! We appreciate your feedback and are so glad the sales process was helpful and informative for you.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, couldn’t do enough for us. Very polite and welcoming and had a nice smile and a nice sense of humour. Thank you very much to Jag.

27 februari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're happy to hear that you enjoyed your experience. It's great to know our service was excellent, and we were polite, welcoming, and accommodating. Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

Welcoming and polite staff. Great customer service.

Welcoming and polite staff.
Knowledgeable and able to provide all information required.
Thank you Jag.

27 februari 2026
Review zonder uitnodiging
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We appreciate your kind words and five-star rating! We're so glad to hear that our staff was welcoming, polite, and knowledgeable. Thank you for recognizing our team.

Beoordeeld met 5 van de 5 sterren

Was very happy with the service,nothing…

Was very happy with the service,nothing was too much trouble. Very friendly and made me fill welcome. And very happy with my car

21 februari 2026
Logo Richmond Motor Group - Suzuki Southampton

Antwoord van Richmond Motor Group - Suzuki Southampton

We're very happy you were pleased with our service and felt welcome. It's great to hear nothing was too much trouble, and you are happy with your car!

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