RideTo Reviews 3.193

My experience has been great and the instructors were very nice and friendly and I enjoyed and learned a lot there

If I could put 0 I would.
They advertise dates that are not even available. I had booked a test for my son and then recieved an email saying it was not longer available. So I booked another date that showed available. I then recieved another email saying it's no longer available. I then emailed my concerns. I also then received an another email saying that the Hatfield site I was picking up had no 50cc mopeds available for training and to pick another site. So I picked another site which is a 45 minute drive from me and booked. I then emailed to ask for confirmation as I didn't receive any and I then received another email asking if my son has gloves and a suitable jacket to wear as this new site I had chosen doesn't provide them to which I responded no as I was told it was provided!
Just seems like a scam company to me.
I have sent multiple emails and have delayed responses. I have even asked to be called and no one has called me.

It’s the worse company to apply for CBT. It’s money laundering. They use legal thresholds to not give you the license. If you want a test rather than a training, go for it

The booking process is being streamlined by ride to is nice. Easy to book and feel hassle free.

I previously left a review about my experience at a CBT test centre in Barnet on ReviewCentre, but it was removed, which I find concerning.

I have renewed my CBT three times before, and I have never experienced this kind of behaviour. This time, however, my experience was very disappointing. The instructor’s attitude felt unprofessional at times, including inappropriate jokes and what seemed like unnecessary reasons to fail candidates during the assessment.

The overall process felt overly strict and inconsistent with what I have experienced in previous CBT renewals. After reading other reviews, I also noticed similar concerns raised by others, which makes me question the fairness and transparency of the assessment.

Overall, I had a very negative experience with this centre this year, and I hope improvements are made so that future candidates are treated more fairly and professionally.

Fantastic instructor, informative , gained skills, increased confidence, easy booking system.

You can get scammed as well by this RideTo Peace of Mind membership/add-on policy. Please be careful and do your research before purchasing this add-on.

In my experience, it is not reliable. I had a very bad experience with RideTo Peace of Mind.

They may give many reasons to refuse a rebooking, and in my case I was not able to get a rebooking after my CBT training.

Please make sure you read the policy properly before you buy it.

Everything was perfect. The instructor, Oliver Ward, was such a chill guy and a great teacher. All the instructions he gave me were easy to process and he gave me a lot more confidence. Couldn’t have found a better place to be doing the CBT for. I will be recommending it to others who are planning on doing theirs too. Thanks a lot to the company and again to Oliver.

Had a great experience. Instructors were great at teach and very patient with the entire group. Very Friendly and made it easy to enjoy the course buy being fun but very serious about their job.

I booked my CBT through RideTo because they advertise that they partner with reputable training schools and give riders peace of mind when choosing where to train. Unfortunately, my experience was the complete opposite.

The training school I was sent to appeared very new and came across as quite unprofessional. The training environment didn’t feel organised, and the overall experience was far below what I expected when booking through a platform that claims to carefully select respectable schools.

The course was also stopped very early without giving me enough time during the day to properly develop the skills that CBT training is supposed to teach. Instead of receiving a full day of instruction and practice, I was told I could not continue and would need to rebook.

When you book through a service like RideTo, you expect a certain level of quality and professionalism from the training providers they partner with. Unfortunately, that standard was not met in my case.

I would strongly advise others to research the specific training school you are being sent to before booking through RideTo, as the experience may not reflect the level of quality that is advertised.

I had a very bad experience with this company.

From the beginning, it was clear that they were not interested in helping me at all. Despite paying for the CBT training, I was not even given a fair chance to complete the course or reach the road riding stage.

The instructor made excuses and refused to let me continue, even though I was capable and had previous driving experience. It felt completely unfair compared to others in the group.

I paid for a full service, but did not receive what I paid for. There was no proper support, no clear explanation, and no effort to help me improve or continue the training.

This experience was extremely disappointing and unprofessional. I strongly feel that my time and money were wasted.

I would not recommend this place to anyone.

Jorge, at the Hertford branch was absolutely brilliant, full of knowledge and passion, really makes sure your safe on bikes and even gets habits out of your riding style

I did CBT exam with Ernest and he was brilliant. He provided me everything whatever I needed during the exam. Highly recommend to others people who wants to take out CBT license.

Absolutely brilliant day learnt a lot of stuff I did not no before my instructor was called Craig and he talked us through everything and took his time and got us the pass I am defo going back to learn how to ride bigger bikes now

The instructor was really patient and clear, made sure to give me helpful insights to ride correctly. Im 17 and have never ridden a motorcycle so i was scared at first but it all went amazing!
Definitely recommend!!

Brilliant instructor very patient and very professional

Great instructors. Helpful, thorough and patient with first time riders. Would highly recommend. Look forward to doing my full licence with them.

Thanks for the response, but this highlights the real issue.

I requested a change within minutes of booking, so this wasn’t about lack of notice or last-minute cancellation. Despite that, there was still no flexibility at all.

That means once you’ve paid, even immediately, you’re locked in with no support or understanding from the company.

From a customer perspective, that’s extremely rigid and not what you’d expect from a service like this.

I wouldn’t recommend using them unless you’re absolutely certain you’ll never need to make even the smallest change.

Universal company they are the best people discipline us for everything. They gave us the correct time we had been killed from them.