Rightdose Pharmacy Reviews 

675
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just wanted to highly commend Peter and his colleague. They were out of stock of cream I'd run out of but I was already en route to the chemist. Despite it being a busy early-closing Saturday, Peter's... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found that you are a quick, efficient and helpful pharmacy service. I appreciated the updates by email on the progress of my orders. I've recommended Rightdose to friends and colleagues who use simi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

A quality product at a good price. The free delivery spend level was excellent. The reason for only 3 stars is that the products were poorly packed which resulted in one of 4 bottles being smashed and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The practitioner who gave myself and my husband our flu vaccinations was absolutely terrific. He went out of his way to make sure we got our vaccination as he only had a few left. I would certainl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online apotheek
  2. Apotheek

Geschreven door het bedrijf

We are a registered online UK pharmacy, with a physical store in Mount Florida, Glasgow, Scotland. Our expert in-house team of pharmacists are on hand at our pharmacy to help you choose the right medications, or you can visit our stores. We're registered with the MRHA and GPhC (9011378), so you can be sure you're getting a safe service from experienced, registered pharmacists. Rightdose. Your personalised pharmacy, delivered.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

675 reviews

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4 sterren
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4,5

Alle reviews

(675)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Happy, happy, happy

I have been searching for these particular items for a long time, so pleased to find them on the website.
Ordering was so simple and received as suggested, couldn't be happier.

8 augustus 2023
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Antwoord van Rightdose Pharmacy

Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, straight forward questions, delivery on time.

6 augustus 2023
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Antwoord van Rightdose Pharmacy

Thanks for the review Daniel!

Beoordeeld met 1 van de 5 sterren

Problems, problems, problems!

Problems, problems, problems! The most recent is that the wrong drugs are in the Rightdose pouches. My disabled brother has been taking double the dose of a controlled drug without realising and not getting another medication that he needs.

People need dosettes because they need help organising their medications, however you cannot trust these to be correct.

12 augustus 2023
Review zonder uitnodiging
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Antwoord van Rightdose Pharmacy

Hi Stella, thank you for taking my call today and your honest feedback. I am grateful that you have brought this to our attention and we shall fully investigate and feed back. The Rightdose Team

Beoordeeld met 1 van de 5 sterren

Utterly crap

As useless as a chocolate teapot. This would be ideal for me but I’ve spent the last 4 months trying to sign up for it but it’s impossible. They tell you to nominate them as your pharmacy but they’re not on the list. They then tell you they are so you send them a screenshot of the list and they still insist they are and you have to search with their code which gives zero results. Lots of excuses but they’ve been a joke to deal with and I’m giving up.
The company have since replied saying I told them I would leave bad trustpilot reviews and I have because they are entirely warranted. 5 months with zero results and lots of excuses. Avoid like the plague.

11 augustus 2023
Review zonder uitnodiging
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Antwoord van Rightdose Pharmacy

Hi Phil, We are sorry to hear of the issue you have had signing up for the service. Rightdose are available through a variety of platforms and our unique identifier is FCQ16, and this is the same code as thousand of current patients used to sign up. Last week you contacted us advising that unless we signed you up and issued medication immediately then you would leave multiple negative Trustpilot reviews. I am entirely satisfied that we did everything we could to help.

Beoordeeld met 4 van de 5 sterren

Glad I used them

You may wonder why four stars and not five. Their website was a bit quirky. I have recently moved to a new address, but my bank info still had the old address. It is best to register, and to be sure the details are correct, and to then order. The package went to the wrong address, but it was redelivered. For most people, this won't be an issue, so they will have a five star service and no delay.

16 juli 2023
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Antwoord van Rightdose Pharmacy

Hi Keith, thanks for the valuable feedback. We are reviewing our onboarding process with a view to making it as easy as possible for the lay person, and shall keep this in mind. The Rightdose Team

Beoordeeld met 5 van de 5 sterren

Beyond the call of duty

Just wanted to highly commend Peter and his colleague. They were out of stock of cream I'd run out of but I was already en route to the chemist. Despite it being a busy early-closing Saturday, Peter's colleague dashed out with my prescription to their sister pharmacy (a 20-minute round trip!) to collect some cream so I wouldn't have to come into town again. Incredibly kind and greatly appreciated.

5 augustus 2023
Review zonder uitnodiging
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Antwoord van Rightdose Pharmacy

Thank you for your kind review. I'll ensure this is passed to the correct branch.

Beoordeeld met 1 van de 5 sterren

Review for Rightdose Pouch

Review for Rightdose Pouch - Took several emails to sort out dosage time, which delayed first delivery, luckily I don't leave myself short of medication so had back-up. There seems to be a long turnaround from when you order your prescription via the NHS App to delivery, at least 3 weeks. There is no way to look up on their website to see where in the system your outstanding prescription is, the first you know of any progress is when DPD notify you of expected delivery. Why don't they have an App to track prescription orders? Great idea which is executed badly.

24 juli 2023
Review zonder uitnodiging
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Antwoord van Rightdose Pharmacy

Hi Faith, thank you for your review and honest feedback. The Rightdose App is available via your App store and has been a great success, allowing patients to order their medication, track their order and chat to us within business hours. We can issue medication within five days of receipt of your prescription (we need to clinically check prescriptions, produce the pouch, quality check and then dispatch via overnight courier), however when prescriptions are received late it can knock an individual's cycle out of sync. This is a quick fix via an email or phone call. We are responding to emails within 24hrs or quicker, and answered 98% of phone calls first time this week. We promise you that we are listening and are determined to offer the level of service you can rightly expect. Kind regards, The Rightdose Team.

Beoordeeld met 5 van de 5 sterren

Easy to navigate website

Easy to navigate website. Lots of choice. Always have what I want and delivered in a timely manner. 👌

16 juli 2023
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Antwoord van Rightdose Pharmacy

Thanks for the review Maria!

Beoordeeld met 5 van de 5 sterren

What a brilliant idea

Well I must thank you for your time and help. It seemed to take forever to sort out but considering you seemed to be having logistic issues. I am pleased to say that my prescription arrived this morning and I am delighted 😀Ting was very responsive on FB chat. They do not seem to see emails and the phone rings forever. I have yet to start my pills on Monday. They seem to be right with the printing on the pouch. I hope that the other complaints are not the pharmacy’s fault. If you order correctly and on time there should not be a problem. I work in IT and most of the problems with a computer not working correctly was because the operator was not operating it correctly. I look forward to not spending nearly 1.5 hours every 2 months with sore fingers sorting out my pills. Thank you
Rightdose Pharmacy Ltd

28 juli 2023
Review zonder uitnodiging
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Antwoord van Rightdose Pharmacy

Hi David, thank you for your review and feedback. We shall be sure to pass on your comments to Ting. We have implemented a new way of managing email/FB enquiries, so we are hoping you shall notice an improvement here too. Glad to hear the pouches are making your day to day life a little easier. Many thanks, The Rightdose Team.

Beoordeeld met 1 van de 5 sterren

item still not received

item still not received, have called in ans was told someone would call me back. No one has

16 juli 2023
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Antwoord van Rightdose Pharmacy

Hi Wayne, I'm very sorry to hear this. I can't find any record of your transaction, so can I ask you to forward the details to pouch@rightdose.co.uk and we shall look into this as a priority. Kind regards, The Rightdose Team.

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