Beautiful cue and fast delivery, alot sooner than quoted! Cue has to be my favorite one to date and ive had a few. Highly recommended for other snooker/pool players looking for a high quality piece of... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Wanted to buy my husband a folding pool table for his birthday. Made the order online, which was easy to do & was able to pay with PayPal credit which was extremely helpful. I had a query about my ord... Toon meer
Bedrijf heeft geantwoord
After initially purchasing 2 other pool tables (NOT from Riley) that were both delivered damaged we came across Riley. The difference was huge, 2 man delivery service in clearly well designed and thou... Toon meer
Bedrijf heeft geantwoord
Good products. However my cue came slightly damaged, nothing too serious but be lightly tedious giving the price.
Bedrijfsgegevens
Geschreven door het bedrijf
Riley are the World's best known brand in Snooker. Our range includes snooker cues, pool cues and all Games Tables such as Snooker, Pool and Football Tables.
Contactgegevens
Unit 12B Severn Bridge Ind Estate Symondscliffe Way, Caldicot Monmouthshire, NP26 5PW, Caldicot, Verenigd Koninkrijk
- +44 (0) 117 304 27 52
- info@bce-riley.com
- rileyleisure.com
4,2
Goed
558 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
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Bought a table from Riley assuming it…
Bought a table from Riley assuming it would be good quality given the name, however I was very dissatisfied with the item, the table is cheaply made, cues are cheap, the cloth has ridges in it, the dart board on the back is plastic with cheap plastic darts that are completely unusable
Spoke to customer services about my concerns and was fobbed off and obviously the item can’t be returned once built, but no way of seeing the quality before building.
Definitely avoid and spend the money on a good quality table
12 december 2025
Review zonder uitnodiging
Antwoord van Riley Leisure
Dear Nicolas,
I am sorry we did not meet your expectations on this occasion.
We are always available to discuss your issues and can usually find a suitable resolution for our customers.
Please get in touch if you have any further questions.
Best Regards
The Riley Leisure Team
20 days (and counting ( I have been waiting for a snooker…
15 days I have waiting for a snooker cue . I would not recommend this company at all . ….. edited version …… order was placed on the 1st December and STILL nothing . Company replied to comment but still have not gave me an answer . It’s like they are not interested. Trading standards next . New update ………. It’s now 20 days and still no sign of delivery . Quite shocking !!!!!
16 december 2025
Review zonder uitnodiging
Antwoord van Riley Leisure
Dear Alan,
Thank you for your review.
We have checked our system, and it appears you have not been in touch with us prior to this review.
We would urge you to get in touch with us via our contact us page or live chat on the website.
We can then review the issue and help to resolve accordingly.
Please get in touch, our team are here to help.
Best Regards
The Riley Leisure Team
The product is very nice
The product is very nice, I had to pay an other 60 dollars at the door for delivery after had already paid 30 pounds to you. When I opened the pack I was surprised to see many stickers made in china. The tips supposed to be 9.5 mm but it’s 10mm in the pack.
28 november 2025
Antwoord van Riley Leisure
Dear Serge,
Thank you for your review.
The £30 fee is our shipping fee. However, any additional fees would be a shipping handling fee, which will differ by country/region and unfortunately we would not have any control over.
With regard to the tip size, we supply 10mm tips to allow players to cut and shape the tips as they desire. This is standard procedure when applying a new tip to a Snooker/Pool cue.
Hope this information helps.
Best Regards
The Riley Leisure Team
Delivering to europe
Halo! You Are probably thé ONLY company From UK which sends snooker tables worldwide. I ordered Yesterday folded snooker table 3in1 So i Hope IT Will arrive to Czech republic soon!
10 december 2025
Review zonder uitnodiging
Antwoord van Riley Leisure
Dear Tomas,
Thank you for your review.
I am afraid that whilst our Cues, cases and accessories are available worldwide, our games tables are available in the UK only. You have of course been refunded in full.
Best Regards
The Riley Leisure Team
Quick transaction and delivery
Quick transaction and delivery. Can't wait for my son to open the table on Christmas day and give him a game. #competitivedad :)
26 november 2025
Antwoord van Riley Leisure
Hi Ryan,
Thank you for your 5 star Riley leisure review.
We hope you have many a battle on your new Riley BCE Pool table.
Regards
The Riley Leisure Team
RILEY ENGLAND CUSTOM HANDMADE CUES
High Quality and Top Service including customer service for questions and problems.
I ordered the Riley England - Burwat Black Snooker Cue - 1 as a one-piece cue with a length of 59" (150cm). I also chose 17.5 oz and a 9.5mm tip.
The cue plays really well and gives you really good feedback on the stroke.
I've never experienced such a good feel for the game, nor such precise cueing.
Absolutely recommended.
6 juni 2025
Antwoord van Riley Leisure
Dear Timo,
Thank you so much for your glowing 5-Star Rileyleisure Review.
Our custom made snooker cues are made to meet your specific requirements and it's great to hear that our cues and services have been received so well.
We wish you well with your new Riley Burwat Black Custom Cue.
Keep Potting.
Best Regards
The Riley Leisure Team.
Order placed 25/11/2025 with a 3-7…
Order placed 25/11/2025 with a 3-7 working day estimated delivery time. Order acknowledged 26/11/2025, items will be shipped shortly. Nothing received since, tried contacting by chat - no response. Tried calling asked not to contact till 10 working days passed since estimated delivery date, at which point still unable to speak to someone as advised to email. Partner still waiting for his Birthday present!
25 november 2025
Antwoord van Riley Leisure
Dear Jamie-lea,
Thank you for your review. We are sorry to hear of your disappointment.
We have checked our system, and it appears you have not been in touch with us prior to this review.
We would urge you to get in touch with us via our contact us page or live chat on the website. We can then review the issues and help to resolve accordingly.
Please get in touch, our team are here to help.
Best Regards
The Riley Leisure Team
Brilliant customer service
I made a mistake with my order and the customer service I received was brilliant. Debbie in particular. She was efficient, professional and sorted out my problem, which was no fault of theirs, very quickly. I would highly recommend this company and use them again. Thank you.
5 december 2025
Review zonder uitnodiging
Antwoord van Riley Leisure
Dear Mandy,
Thank you of your 5-star Rileyleisure review.
As with all things accidents can happen and we are always on hand to help correct them. Thank you again for your order and we hope you be of service again I the future.
Best Regards
The Riley Leisure Team.
Antwoord van Riley Leisure
Dear Mr Paton,
Thank you for your 5-Star review.
We hope you enjoy your Riley BCE cue sports equipment.
Regards
The Riley Leisure Team
Top Quality Cue, Case and Extras at a Great Price
Superb snooker cue, case and extras on a superb deal with Riley. I’m really impressed with their service too. Delivery was very quick, my items were well packaged and I was informed of my order progress at every step. I can highly recommend Riley on their superb products and their service. Five stars from me.
27 november 2025
Antwoord van Riley Leisure
Dear Graham,
Thank you so much, for your glowing 5-star Rileyleisure review.
We are so pleased to hear of your superb experience with us and our Riley BCE products.
We hope to be of service again in the future.
Best Regards
The Riley Leisure Team.
great service
7 november 2025
Antwoord van Riley Leisure
Dear Ivan,
Thank you for your 5-Star Riley Leisure Review.
We are always hear for all your Riley BCE cue Sports equipment.
Best Regards
The Riley Leisure Team
Lovely cue and case...
Lovely cue and case.... great service. Only 5 days from UK to Australia... awesome.
9 november 2025
Antwoord van Riley Leisure
Dear Brent,
Thank you so much for your 5-star Rileyleisure.com review.
We are proud to be able to provide our Riley BCE cues and accessories worldwide.
It is great to hear that you have received your order well.
Keep potting!
Best Regards
The Riley Leisure Team.
Great price and delivered on time
Great price and delivered on time. Cue was very good quality and is far better than my previous cue.
9 november 2025
Antwoord van Riley Leisure
Hi Milly,
Thank you for your 5 star Rileyleisure.com review.
We offer a huge range of cues, for all budgets and playing levels. We are so please to hear you have found the right cue for you.
Keep potting!
Best Regards
The Riley Leisure Team.
Antwoord van Riley Leisure
Hi Nick,
Thank you for your 5-star RIleyleisure review.
So pleased we could be of service and provide you with a great present.
Best Regards
The Riley Leisure Team
Great company
Quick delivery, well packaged. Great cues and cases with lots of extras included
5 november 2025
Antwoord van Riley Leisure
Hi Sally,
Thank you of royal kind 5-Star Rileyleisure.com review.
We strive to provide the best value and quality Riley BCE cue sports products for our loyal customer.
Keep potting!!
Best Regards
The Riley Leisure team
Prompt and efficient service
Prompt and efficient service. I was kept fully informed at every stage.
8 november 2025
Antwoord van Riley Leisure
Dear JW,
Thank you for your 5 star Rileyleisure.com review.
Our service is as important to us as our product. We are so pleased to hear that we have provide a prompt and efficient service to you.
Keep potting!
Best Regards
The Riley Leisure Team.
Excelent Experience
The customer service was incredible. Riley has made me feel very important and cared for. Due to customs rules in my country i was obliged to return my order. Highly recommend and appreciated.
8 november 2025
Antwoord van Riley Leisure
Dear Emre,
Thank you for your 5 star Rileyleisure.com review.
We are so pleased to hear that our team have provided such positive experience for you. We hope you enjoy your Riley BCE products.
Keep potting!
Best Regards
The Riley Leisure Team
cue is not right bends slight mark on…
cue is not right bends slight mark on the top of cue ..not what i require
8 november 2025
Antwoord van Riley Leisure
Dear Louise,
Thank you for your review.
We are sorry to hear that you are concerned about your cue.
We have checked our system, and it appears you have not been in touch with us prior to this review.
We would urge you to get in touch with us via our contact us page or live chat on the website. We can then review the issues and help to resolve accordingly.
Please get in touch, our team are here to help.
Best Regards
The Riley Leisure Team
Pleased with the pool table
Pleased with the pool table. It is a good quality product delivered on time.
7 november 2025
Antwoord van Riley Leisure
Dear Dawn,
Thank you for your 5-Star Rileyleisure.com review.
We hope you continue to enjoy your pool table with friends and family.
Best Regards
The Riley Leisure Team
Excellent apart from it being delivered…
Excellent apart from it being delivered to the wrong house
7 november 2025
Antwoord van Riley Leisure
Dear Mr Hardy,
Thank you for your 5-star review.
Sorry to hear that is was delivered to the wrong house and hope that you have retrieved successfully.
Should you have any further issues, please do get in touch vis our contact us page on the website.
We hope you enjoy your Riley BCE order.
Best Regards
The Riley Leisure Team.
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