Wanted to buy my husband a folding pool table for his birthday. Made the order online, which was easy to do & was able to pay with PayPal credit which was extremely helpful. I had a query about my ord... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Beautiful cue and fast delivery, alot sooner than quoted! Cue has to be my favorite one to date and ive had a few. Highly recommended for other snooker/pool players looking for a high quality piece of... Toon meer
Bedrijf heeft geantwoord
After initially purchasing 2 other pool tables (NOT from Riley) that were both delivered damaged we came across Riley. The difference was huge, 2 man delivery service in clearly well designed and thou... Toon meer
Bedrijf heeft geantwoord
I noticed two large marks on the table and notified them straight away. Below was the response: The marks you can see on the cloth are compression marks, which can occur during the fitting, ha... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Riley are the World's best known brand in Snooker. Our range includes snooker cues, pool cues and all Games Tables such as Snooker, Pool and Football Tables.
Contactgegevens
Unit 12B Severn Bridge Ind Estate Symondscliffe Way, Caldicot Monmouthshire, NP26 5PW, Caldicot, Verenigd Koninkrijk
- +44 (0) 117 304 27 52
- info@bce-riley.com
- rileyleisure.com
4,2
Goed
556 reviews
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Antwoord van Riley Leisure
Dear Jagjit,
Thank you for your 5 star rileyleisure.com review!
Keep potting!
Best Regards
The Riley leisure Team.
Kept well informed
Kept well informed from order to delivery. But unfortunately disappointed with pool table, cloth very thin.
2 mei 2026
Antwoord van Riley Leisure
Dear Lee,
Thank you for your review. Great to hear that the service you received was good and you were kept well informed.
As always should you have any issues with the table, we would be happy to discuss this with you. Please feel free to get in touch via Live Chat or the contact us page on our website site.
We hope you continue to enjoy your pool table.
Keep potting!
Best Regards
The Riley Leisure Team.
Great product well Made and sturdy
Great product well Made and sturdy. Kids love it as do the adults, great addition to the garden for summer. Efficient service from ordering to delivery 💯 recommend
10 mei 2026
Antwoord van Riley Leisure
Dear JJ,
Thank you or your 5 star review.
So pleased to hear your family are enjoying your new Riley BCE pool table. We love that our tables are a great centre piece for all the family and great fun for all.
We hope you continue to make memories together with your cue sports products.
Best Regards
The Riley Leisure Team
Awesome cues
Brilliant I love this site very informative on emails if ever there has been issues which are very few and far between.
Brilliant cues too
3 mei 2026
Antwoord van Riley Leisure
Hi Ste,
Thank you for your kind words and 5 star Rileyleisure.com review.
We are always striving to provide the best cue sports products and services, and it's great to hear when we have satisfied our customers.
Keep potting!
Best Regards
The Riley Leisure Team
Great product 👌
Great product 👌
Delivery could of been better, no email confirming delivery and nothing through the door letting me know where it had been left. Had to search around eventually found it behind a fence where there is no access so has to climb over the fence. Maybe best to use a different courier service 🤔
29 april 2026
Antwoord van Riley Leisure
Dear Ken,
Thank you for your review.
Great to hear your thoughts on our products.
We also appreciate your information on your delivery experience, as we strive to provide the best service and products possible.
Please continue to enjoy your Riley BCE snooker cue.
Best Regards
The Riley Leisure Team.
Antwoord van Riley Leisure
Dear Zhang,
Thank you or your review. Should you have any issues with your order, we would urge you to get in touch with our team who will be happy to discuss matters with you.
You can get in touch vis Live Chat, or via email on our contact us page.
Best Regards
The Riley Leisure Team
The order was picked and packed as soon…
The order was picked and packed as soon as the order was placed and notification sent, the only issue is that maybe you need to look at the courier used as it has been sitting with them for 4 days now and no update as to when it will be out for delivery( poor customer service from Evri)
28 april 2026
Antwoord van Riley Leisure
Dear Mrs Kelly,
Thank you or your 5-star rielyleisure.com review.
We hope you have now received your order, but should you need any further assistance, please do get in touch vis our Live Chat or contact us page on the website and our team will be happy to assist.
Best Regards
The Riley Leisure Team.
Can’t wait to play with it
Arrived in good time. Well packaged and it’s a beautiful cue. Taum chalk in the accessories would make it even better
1 mei 2026
Antwoord van Riley Leisure
Dear Rob,
Thank your great 5 star review.
So pleased to hear that your cue has been well received.
We hope it brings you many years of joy and performance on the table.
Keep potting!
Best Regards
The Riley Leisure Team
Cue looks great and excellent and we'll…
Cue looks great and excellent and we'll informed delivery schedules
30 april 2026
Antwoord van Riley Leisure
Dear Stefan,
Thank you for your 5-star Rileyleisure.com review.
So pleased to hear we could provide great Riley BCE cue sports products and services to you.
Keep potting!
Best Regards
The Riley Leisure Team.
Delivery cancelled by Furdeco on the…
Delivery cancelled by Furdeco on the expected delivery date. Order placed and confirmed on the 26th April 2026. It is now 7th May 2026 and I have no way of knowing when or even if my order will be delivered.
Cannot recommend.
Despite the reply my delivery for 14th May has once again been cancelled with zero notice. It is clear I am being trolled. I have requested a full refund and will endeavour to arrange purchase via a different company.
26 april 2026
Antwoord van Riley Leisure
UPDATE - Thank you for your review. Please note we have since been in touch with the customer and the courier service and helped to resolve the situation. The order will be with the customer shortly.
Antwoord van Riley Leisure
Dear Mr Phillips,
Thank you of your 5-star Rileyleisure.com review. We hope you enjoy your Riley BCE cue sports products.
Keep potting!
Regards
The Riley Leisure Team
Delivered in time good cue was only a…
Delivered in time good cue was only a cheap one as I’m a beginner but played a few times with it and the colours are coming off in some parts as I’m just learning I’m not bothered it’s still a good cue and the people who have tried my cue are saying it’s good so no problems just hope the more expensive cues don’t start chipping away when used
2 april 2026
Antwoord van Riley Leisure
Dear Dean,
Thank you of your Rileyleisure.com review. We hope you continue to enjoy your Riley BCE cue sports products.
Should you have any issues with the product we would urge you to get in touch with our team via Live Chat or the contact us page on the website.
Keep potting!
Regards
The Riley Leisure Team
An excellent service
An excellent service. I got my purchase the next day from ordering them. Many thanks
24 april 2026
Antwoord van Riley Leisure
Dear Mark,
Thank you of your 5-star Rileyleisure.com review. We hope you enjoy your Riley BCE cue sports products.
So pleased we could provide such a fast turnaround for you.
Keep potting!
Regards
The Riley Leisure Team
brilliant service table is immaculate…
brilliant service table is immaculate for the price point
25 april 2026
Antwoord van Riley Leisure
Dear Cairan,
Thank you of your 5-star Rileyleisure.com review. We hope you enjoy your Riley BCE pool table, with friends and family.
Keep potting!
Regards
The Riley Leisure Team
I ordered a cue a few weeks ago and…
I ordered a cue a few weeks ago and then a case just this past week. I just dont understand how both of them reached me in the U.S. in 5 or 6 days. That was amazing. When I order things from overseas the fastest ive received items from other companies is two weeks minimum and usually a month at least. So this was just amazing. I dont know how its possible but I really appreciate it. My Riley cue is wonderful. It feels so good. The difference between this cue and the cheap snooker cue I had is just no comparison. Thank you very much. I was only able to fit a ten foot snooker table in my place but it is better than not having one at all and it is 1,000 times better than having an American pool table. I searched for 6 years. Since 2020 for a snooker table and finally found a really nice one for being only a ten footer. I will never touch a pool cue again. 8 and 9 ball are just so boring. I wish we could bring more awareness about snooker to Americans. They have no clue. But anyway, thank you again.
9 april 2026
Antwoord van Riley Leisure
Dear George,
Tat you so much for your glowing review. We take great pride in delivering Riley BCE cue sports products allover the world. It's great to hear you received such swift service.
Your enthusiasm for Snooker is not lost on us, thank you for your support.
Keep potting!
Best Regards
The Riley Leisure Team
Fantastic and easy service
Fantastic and easy service. Really happy with the cue and also the service received
31 oktober 2025
Antwoord van Riley Leisure
Dear Mr Harwood,
Thank you for your 5-Start rileyleisure.com review.
We hope you continue to enjoy your new BCE Riley Snooker/Pool cue.
Keep potting!
Best Regards
The Riley Leisure Team
Unexpected costs
The cue looks decent and of good quality.
However, on the website it Stated That all taxes were included. But we still had to Pay taxes (about 1/3 of the originaliteit price) on arrival. This made it a rather expensive purchase.
7 april 2026
Antwoord van Riley Leisure
Dear David
Thank you for your review and we apologise for the inconvenience regarding import VAT.
We are a UK registered company, despatching goods internationally from our UK warehouse. Unfortunately, UK is now treated as a 'third country' for the purposes of trade with EU and while there is a free trade agreement (so far as duties are concerned), UK falls outside of this for the purposes of VAT.
Each country applies their own import VAT and customs fees and it is not something of which we have any control or say. It is an unfortunate consequence of Brexit, that shoppers outside of UK buying UK goods online will be subject to local import charges.
I hope this helps to clarify the situation and that you continue to enjoy your new cue.
Best Regards
The Riley Leisure Team
Best quality for the price tag !
Want the best forget the rest ! I had originally ordered elsewhere cheaper and 2 tables in before even being built I decided to look here.
I’m glad I did the difference in the packaging of the product to start was better full protection of the table and corners in the box. Great delivery service with care and the price I paid in the sale was a bit more but you get what you pay for .
Great product, Great delivery , Great price.
9 april 2026
Antwoord van Riley Leisure
Dear Chas,
Thank you so much for your 5 star Rileyleisure review.
We take great pride in our tables and service, from order to delivery. Large item delivery is specialist and our design and logistics teams work very hard to ensure a smooth service.
It's great to hear that your table has ticked all the boxes for you.
We hope you continue to enjoy your Riley BCE Pool Table.
Best Regards
The Riley Leisure Team
Apparently the cue was “delivered” to…
Apparently the cue was “delivered” to my address 5 days ago, yet I have not received it. I tried contacting CSM, their courier but to no such luck. Riley eventually replied to my email to ask me to wait 3 days whilst they chased it up, only to tell me to check my local store - which I had - and still no joy, and still no cue. Not really sure what to do about it all now.
10 april 2026
Antwoord van Riley Leisure
Dear Kia,
Sorry to hear of your courier issue. I believe our team are in communication with you to help resolve.
We have not received a response to our last communication, if you could help to respond we will ensure that we action accordingly.
Best Regards
The Riley Leisure Team
Antwoord van Riley Leisure
Dear Adam,
Thank you for your 5 star Rileyleisure.com review.
It's great to hear we have provided a reliable service.
We hope you enjoy your new Riley BCE pool table.
Best Regards
The Riley Leisure Team
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