Rileyriver Reviews 

I wore these loafers on a work trip straight off the plane, feet felt finee all day, got many compliments, arrived on time love them🖤🖤

beautifully packed product, size fits as promised, very nice leather and colour. I am very satisfied

I would give zero but that is not an option. I had ordered a shoes in US size 6 . However I received a size that is too big for me. I have messaged ( email /called ) the support department for an exchange / refund 6 times in the past week with no response at all . Thus I feel this company is a scam .

Got these jeans and omg they’re so comfy and soft, fit perfectly, already wearing them 😍

so glad I added this skort to my closet, its fabric is light, stretchy, and super comfy🤧

been looking for a good leather jacket for a while and finally found this leather jacket that’s actually good, was a bit hesitant but it totally exceeded my expectations

The shoes were too small. Perfect in every other way.

Waited for weeks to receive my shoes, and when they arrived….they were not the size I ordered. They say they have a “satisfaction guarantee”, but they certainly do not. All I wanted to do was to return them for a swap in size, but they said just keep them, or donate them. NO! I wanted the shoes, just in the right size. I have contacted customer service for weeks…..going in two months and still no resolution. I finally got an email saying that they would give me an 80% refund, in 10 days. It’s been a month. Still no refund. They will send you an “very long” address to return them, but the return shipping is almost what the shoes cost. I have two pair of shoes ($220) that I cannot return, nor can I manage to get a refund for. This is a TOTAL SCAM!

been looking for a good leather jacket for a while and finally found this leather jacket that’s actually good, was a bit hesitant but it totally exceeded my expectations

I have got this satin shirt for a bday dinner and it was perfectly super soft and comfy, drapes nice, got lots of compliments. came wrinkle free so didnt even iron. shipping was fast. gonna wear it again for work and weekends

I wish I could give a zero on this rating. The shoes are way too small I've tried to send an email it won't accept the email because the possibility that it may have a virus attached. I've googled the phone number I called the phone number left a voicemail and I still have not heard from anyone. I paid $70 for these shoes I can't fit them can't resell them and I can't reach the company to get a return this company is a scam.

got this shirt for a weekend trip and it ended up being my go-to, honestly got a few compliments when I wore it with jeans. thank god the shipping was on time so I didn’t get late for my trip❤️❤️

Wanted to get my friend a nice jacket and then i found this one on there website. She loved it, says it looks really nice and goes with everything, comfy to wear all day. came packed well and on time. Glad i got it for herr🤗❤️

Honestly didnt expect this sweater to be this good for the price. the knit feels soft and comfortable and keeps me warm without feeling heavy, was packed neatly😊

The item description states the material is "premium leather". Which is deceiving, dishonest, and predatory because the material IS NOT LEATHER, and by far, there is nothing "premium" about it. It is very poorly made and sized incorrectly (My size is US women 7.5 I ordered US size 8 - and the shoe fits extremely uncomfortable). Moreover, the item has a strong odor, which leads to a conclusion it was made using materials/technology that may potentially be harmful. RileyRiver provides a false and deceiving product description, and substitutes a good-quality item (product picture on RileyRiver website) with a poorly-executed copy.

Wasn’t sure at first but this coat is actually really good fits nice, feels warm without being heavy and came packed well with no wrinkles. Delivery was on time Happy with it 👍

This is a HORRIBLE company. You eventually get the item you ordered but there is ZERO customer service. Shoes are very cheap looking. Quality is terrible. Light and flimsy material. If you try reaching out, you won't get a reply. Total waste of money.

Such a great pair of shoes, really nice and comfortable.

Do NOT buy from this company. I am having the same experience these other buyers describe having. Not responding. Now the’ve responded and don’t want to refund the shoes. They have no return process. This company appears to be a scam. Very bad customer service.