The Ringley Group Reviews 730

They do not reply to emails, they take no urgency in engagement, they have no duty of care to their leaseholders. So far in the building of 75+ flats, no one is seeing any written responses to time sensitive queries.

Their fees are very high for a service that is even worse than the previous managing agency.

Have property in Station Quarter, Corby, and would like to say how happy and grateful i am to have Adele as my Relationship Manager. Always quick to respond, helpful and cheery.

I previously gave a five star review to Ringley because Denise in the legal department is so good at her job. However the property management side of the company simply do not respond to emails or pick up the phone. It took me nearly a week to get though to the accounts department recently, which held up some work. Natalie Birmingham is unresponsive and works from home frequently, which seems to add to the issue - her office could not get through to her last week when I tried yet again to make contact. I will now have to go through their internal complaints process, which is likely to be ignored before I can escalate this matter to a formal complaint. This or writing a review seems to be the only way of getting their attention. What a waste of everyone's time.

I personally have always had a great experience with the team at the Concierge - especially Diane and Joseph! They both really make my day and they always go out of their way when it comes to any queries and when I'm being a silly sausage with getting the dates wrong with parcels. I think this team is definitely a lot more approachable than the previous, but that's just based on my personal experience. I also like that they can take accountability, get things done and are just overall really pleasant to deal with.

I would like to show my appreciation for Renee who is cleaning in Caldey Island House today. Renee providrd me with exceptional service. Customer satisfaction is obviously paramount to her and for this would like her to be recognised

Chris the concierge at Wimbledon stadia managed by the ringley group is exceptional! Welcoming, friendly, helpful and always smiling.
Knowing I’m heavily pregnant he helped with my parcels and I was very grateful.

Thank you ☺️

I would just like to say a huge thank you to our cleaner Mohammed here at Orton House Wimbledon Stadia. He is always friendly and polite and has done a great job especially over the festive period cleaning up all the tree needles from some inconsiderate neighbours. Thank you for your hard work Mohammed.

I would like to give Mohammed at Orton House (Wimbledon Stadia) a big shout out for his dedicated effort to clean up the big mess created by Christmas trees from the past holiday season. We are grateful to have him as our cleaner.

Jill is always very attentive to our needs, and always with a smile on her face too. A pleasure to work with, thankyou Jill

I need to share that Ringley who inevitably have a constant work to do here in Ferry Court.
I must firstly give the housekeeping staff A+ for their hard work and always being so pleasant and helpful and efficient.
Ringley staff “pulled out the stops” to reroot the now beautifully lit Christmas tree and in a secured box! The area is paved and seats around the area.
Let us all keep this site as best as it can be with total commitment to be positive between Management, staff and residents. We too have a responsibility…
Special thanks (personally) to Suzanne and Donta for a beautyFUL area around our Christmas tree…
Thank you and blessings.
Diana
How about singing around the tree Monday 22nd Dec @6.00pm before our special celebration day on the 25th? 🎄🎄🎄

Rhys was more than helpful when my aunty flat was having great trouble with a drain blog he got it sort ASAP and keep in touch all the time .

Friendly and Helpful process..Thanks for Everything Aayushi..

Aayushi was fantastic and would highly recommend going through the Ringley group. After viewing the flat we really loved, Aayushi was super supportive in helping us with our application (which was a bit more complex than usual as we'd just moved back from Australia). 5/5 service would recommend

Working with Donta, Suzann, and Lindsey has been an absolute pleasure. As a contractor, I truly appreciate how professional, organized, and supportive this management team is every time we’re on site. They are always helpful, quick to communicate, and consistently ensure that everything runs smoothly.

Their positive attitude and commitment to teamwork make our jobs easier and more enjoyable. It’s rare to find a group so dedicated to creating a productive and respectful working environment. I look forward to every project we get to complete together.

Highly recommended!

I had a very good experience with the wonderful Aayushi. She helped at every step of our deal. I’m very glad that I chose this apartment and that Aayushi assisted me.

Very good cleaning work to maintain Millwards Court.

Moving to the UK and renting for the first time in London is not the easiest of experiences that can leave the impression that management companies often create an impersonal experience for the tenant. I was fortunate to experience the transition to Ringley in my building and specifically the experience of interacting with Nusha. Nusha is very responsive and professional and importantly provides for a personable interaction in which queries are promptly addressed as are issues that may arise from time to time that need to be fixed.

Rhys as our junior property manager: stepping into Dilara’s role when she was away, proved a great experience.

With him confidently getting up to speed with our buildings’ specific needs. And organising contractors for emergency work.

Whilst always communicating a friendly, positive attitude - and a pragmatic, can-do approach.

Big thank-you to Donta for helping me understand my service charge break-down, he was really helpful and ensured I had everything I needed, thanks Donta!

Would just like to thanks Donta for all his help with the recent organisation of the remedial works at Prospect Place we have been undertaking. We appreciate all the hard work.