First, we are very excited about the Rise Garden Loft Product. However, so far, we feel we have been left in the dark. No updates have been provided to us regarding the status of our order. I unders... Toon meer
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Lees wat reviewers zeggen
I own the Rise Personal garden. On the plus side, when I finally receive the seed pods, I have had success growing them. My biggest frustration is order fulfillment. My orders have taken months to ful... Toon meer
I have a family garden that has been working beautifully for over five years. After a routine cleaning, the lights indicating water level, automatic dimming and wifi status light didn't work. The Ri... Toon meer
Bedrijf heeft geantwoord
I pre-ordered the Rise Loft garden and it was supposed to ship in February 2026 but it's March 2026 and I have yet to receive anything. I received a email about rating my experience and so I figured I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Home indoor smart garden systems for growing your own food.
Contactgegevens
Verenigde Staten
- risegardens.com
Heeft 2% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So glad I was able to take advantage of…
So glad I was able to take advantage of the vip special.
Overall pretty good
Overall pretty good. Did have issues with top shelf light. A bit of a production to get it replaced under warranty.
Set-up was easy and the directions were…
Set-up was easy and the directions were easy to follow! Excited to start enjoying my home grown goodness
Very clear website -- easy to work.
Very clear website -- easy to work through the seed varieties, then the accessories, and finally the nutrients. The descriptions are very helpful. All in all purchasing online from Risegardens was less stressful than most sites!!
I have enjoyed my Rise Garden…
I have enjoyed my Rise Garden especially as it is getting cold in my area and the customer service has been great they have always responded quickly and helped to resolve my issues.
correct order arrived quickly
I am very pleased with everything I…
I am very pleased with everything I have purchased. I didn't know that being handicapped I could grow veggies and herbs again. Love love love Rise Garden.
I am addicted!
I am addicted! I started with the Personal Garden and 2 weeks later ordered the Single family garden, and just today ordered a 2nd level! It is so much fun to watch your food grow and it encourages me to cook more and eat healthy!
I have found all sorts of plants all…
I have found all sorts of plants all are edible, in some form and fashion. I would recommend them for anyone! I've had questions and I emailed them getting a answer quickly. I did have a pump go out, they found out and shipped one out the same day!
Excellent customer experience
Customer experience with RISE Gardens is excellent. I always get prompt, helpful answers to my questions, good product that performs reliably, packaging that exceeds my expectations, and ideas to keep my indoor gardening new and interesting. How cool is that?
I've love my Rise Garden
I've love having my garden. After about a month to get the initial plants going I've have something. I could pick evey day. Plus working by it has also seemed to help with SAD during the winter.
We bought this first to provide light…
We bought this first to provide light in our combined living room/dining room which has no over head lights with added benefit of some plants. It is better than we anticipated. The timer turns it on before we come downstairs to a light filled space with greenery. This has become the answer to garden withdraw I am experiencing in the Colorado cold. No depression that my garden is gone. I get to play with plants and grow food all year long.
Easy to order…
Easy to navigate the site and order what I wanted. It was a little unclear at check out that the shipping cost which was listed separately had already been added to the total, but I was pleasantly surprised that it was when I finalized my transaction. I am kind of disappointed that the timeline for shipping is just within 2 weeks and there has been any more specific communication about where things are in the process since purchasing a few days ago.
Fast Response
On Sunday Halloween, I wrote in to customer support about the one water hardness tester strip in my box not being good and they created an order to send me out replacements within the hour.
Easy to order
Easy to order
Easy to find what I wanted and place my order. Very simple to use website.
Super happy and excited
Site is well done. Everything I wanted was in stock - I grabbed the double garden. I also ordered more veggies than comes stock with the garden. I needed Support’s help with one thing and they were readily responsive and helpful. Super happy with this company and their amazing staff!
Great Customer Service Experience
Just received my Rise garden. Everything shipped extremely quick, I had it to my door within a week. Everything was packed nicely, no damage, lots of padding. The garden seems well constructed, and goes together pretty quickly. Excited to start growing my own food!
Great shopping experience
Website was easy to navigate on phone. Good explanations of different seed plugs. The only issue was they were out of some seed plugs I was interested in purchasing, peas and cucumbers. Maybe the company should remove the product from their site instead of saying “out of stock”.
I am glad I found this shop.
Pros:
This site was very easy to navigate.
They have some really outstanding products.
They run a Facebook group just for customers, so it will be easy to learn what works & what doesn’t.
Cons:
High shipping fees
Many things out of stock, which means another shipping fee later on.
Some info on the main products are really hard to find (I had to read so many outside blogs)
No close-up photos on the empty garden, the tank, or the other equipment.
I would definitely recommend this site just for the quality of their products.
Great product
Great product! Also their customer service is to notch. I had an issue, which they were quickly able to resolve. They were responsive and polite. It was overall a great experience! And my plants are already looking great!
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