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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Unbelievably fast FREE shipping on a weight bench that weighs 60 plus lbs is phenomenal. Ordered bench Monday about 2pm it arrived Wednesday right at noon

Beoordeeld met 1 van de 5 sterren

If you plan on spending $2,000 on a gym and then have them ghost you, worst customer service and keep lying to you on when u will receive ur order than buy with them. I would expect atleast customer... Toon meer

Beoordeeld met 5 van de 5 sterren

Everything came in exactly how it was pictured. Installation took about 2 ish hours but it was very self explanatory. Everything looks great and already addicted to using it and all the different work... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought the M10 RitKeep system a month ago. Was great customer service. Answered all my questions and followed up with me on shipping times. System showed up on time and was easy to put together. We'... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

RitKeep fitness company is a gym equipment and accessories brand. Our goal is to link a healthy and active lifestyle. We pride ourselves in providing premium quality gym equipment for home gym, studio or commercial gym setting. The mission by catering to the needs of our customers whilst keeping your budget and fitness goals a priority with commitment to outstanding customer service and after-sales support. We stock a wide range of gym equipment, specialising in multi-functional trainers, strength equipment (Smith Machines, Power Cages) and training accessories. We offer first-class quality products and services to US market.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

95 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

From purchase to delivery all needs…

From purchase to delivery all needs were met. Everything came as advertised and instructions were easy to follow and assemble. The whole family has been using daily for about a month now with no issues. Will definitely recommend and will be buying more equipment in the near future.

7 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My order was placed on 11/29/25 and my…

My order was placed on 11/29/25 and my credit card charged yet no equipment and no shipping confirmation, it’s now 1/3/26. I have been given the song and dance about the holiday sales and they are waiting for more to come in stock. Very disappointed will not order from RITKEEP again.

29 november 2025
Review zonder uitnodiging
Logo Ritkeeps

Antwoord van Ritkeeps

Hi Troy, thank you for choosing RitKeep. We sincerely apologize for the long wait. Due to the high volume of orders during our Black Friday and Christmas promotions, the warehouse closest to your location has temporarily sold out.

We have urgently arranged inventory transfers from another warehouse. Also our warehouse team is already prioritizing your order and will proceed with shipment as soon as possible.

Once again, we are truly sorry for the delay this has caused. We are actively working to resolve the issue and appreciate your patience and understanding during this time.

The RitKeep Fitness Team

Beoordeeld met 5 van de 5 sterren

A Great Piece of Exercise Equipment

I have had a 5 Star experience from start to finish and this is a real review.

I ordered my RitKeep PMAX 5600 smith machine in early November and had it in two weeks. I took each box by number and laid the pieces on the floor in front of the mats I purchased to protect my floor.

Pictures were provided that illustrated the order of assembly and what bolt to use for each piece. If you follow these instructions properly the assembly will go smoothly.

I have been using this machine for over a month now and am thoroughly enjoying my workouts at home. No waiting for equipment in a gym, I can workout at my own pace and am absolutely enjoying every workout.

The machine is smooth, quiet and easy to use. I did a search using Ai to design 3, 4, and 5 day workout splits which produced guides on the exercise and the correct way to perform each routine. This workouts included dumbbell exercises and other routines.

I am 76 years old and am convinced this machine will keep me in great shape so I can live a longer, healthier life. Thank you RitKeep.

14 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is an awesome machine.

I did a lot of research and landed on the Ritkeep 5600. The entire order arrived within a week. I did a few upgrades as well. I'm a couple of weeks into it and I keep discovering new workouts. Lots of bang for the buck!

24 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very high quality exercise machine

Very high quality exercise machine. I’ve used numerous machines through the years as a serious athlete and was concerned this machine would be durable enough for the price; however, I was pleasantly surprised with the quality metal and parts.

Very smooth and balanced parts!

Also ascetically pleasing for our home gym!

5 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great addition

This has been a great upgrade to our home gym, was easy to follow instructions for set up, and the equipment is very solid and smooth functioning. Would highly recommend at this price point.

12 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

no shipping eta after purchasing 10 days agoorders w

I'm not sure if these 5 star reviews are real or not. I ordered a weight bench 10 days ago and the status still says - in process.
I reached out to someone last week by email to get a delivery eta and got a reponse the same dsy saying I will check with the warehouse and get back to you and never heard anything back.
I just called the 800 number and got a recording saying- no one is available tp take your call roght now, please leave a message.
On the website it says orders are shipped 2'3 days after the order is placed which isn't accurate.

10 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Should be ZERO stars

Should be ZERO stars, I believe the "good" reviews here are fake just like the telephone numbers they have on the site. People are confusing RitKeep and Ritfit i believe...Ritkeep is total BS, STAY AWAY! As far as the guy before me saying he ordered on black Friday and already has his equipment and put together, BULLSHIT its IMPOSSIBLE, theses machines are not even in the U.S. PLEASE SAVE YOUR TIME, ENERGY AND MONEY AND DO NOT BUY FROM RITKEEP

7 december 2025
Review zonder uitnodiging
Logo Ritkeeps

Antwoord van Ritkeeps

Hi Carl, thank you for choosing RitKeep. During the Black Friday period, our warehouses experienced a high volume of orders, which unfortunately led to some delays in shipping. We sincerely apologize for the inconvenience and for not notifying you earlier.

Our warehouse team has prioritized your order for processing, and we'll be updating you with the latest tracking information soon. We also want to note that RitKeep operates multiple warehouses across the U.S., and for customers located near these facilities, delivery within 2–3 days is indeed accurate and achievable.

Once again, we truly apologize for the delay and appreciate your understanding. We're continuously working to enhance our service and logistics capabilities to serve you better in the future.

The RitKeep Fitness Team

Beoordeeld met 5 van de 5 sterren

Love it

If you have the room this cage/smith machine is awesome. Very happy and the price is fantastic for what you get.

27 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Although I haven't fully assembled my equipment yet, I want to say that their customer service has been excellent and the equipment arrived fairly quickly, which is quite uncommon nowadays. Through my partial assembly, the equipment seems to be solid and of decent quality considering the prices they offer. I am very satisfied this far with my purchase of the m10 destroyer!!

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and great customer service

We bought a Smith Machine and a bunch of different accessories from Ritkeeps and are very pleased at how well made all of the equipment is. We also had one of the boxes from the multi-box delivery arrive damaged due to the shipping, and I contacted Ritkeeps, and they responded immediately and shipped out a replacement box with no issues. Very happy with this company and the products.

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the squat rack!

Love their products! The bar was well made & ready to put it to use. I’ve also purchased a squat rack from them! The footprint was small & that’s exactly what I needed!

Pretty simple to install. I got it together in about 45 mins on my own.

Great overall rack design for what I needed & excited to have this one

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My order #6877 was placed on 9/25/25…

My order #6877 was placed on 9/25/25 and I have not received any confirmation on delivery or status of my order. I have reached out to company and their response was they were working on it. It has been close to a month and no updates. That is not a way to run a company or treat customers. DO NOT ORDER ANYTHING FROM THIS COMPANY!

25 september 2025
Review zonder uitnodiging
Logo Ritkeeps

Antwoord van Ritkeeps

Hi Alejandro, thank you for choosing RitKeep, and we sincerely apologize for not updating you in time regarding the shipping delay. We've checked your order and can confirm that it has now been successfully delivered.

We truly appreciate your patience and understanding. Our team is continuously improving our logistics communication and notification process to ensure customers receive timely updates in the future. Thank you again for your trust and support.

The RitKeep Fitness Team

Beoordeeld met 1 van de 5 sterren

POOR COSTUMER SERVICES!

I ORDERED IN SEPTEMBER 10, NO RESEPONSE, NO EMAIL. WILL ASK FOR REFUND DEFINITELY. I WILL NOT RECOMMEND THIS, AVOID THIS TO AVOID FRUSTRATION!

2 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY

Placed order, waited a month with no contact, finally made contact with them to find out i cant get free shipping, waited another 2 weeks, had to pay additional for shipping, waited another week to be told they had no stock, waited another 2 weeks and then was told they wont deliver. Still waiting for a refund. Waiting to find out if they will refund the international transaction fees also

1 augustus 2025
Review zonder uitnodiging

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