Riverside-Woodcraft Reviews 

Average! Had to chase delivery - delivered in 2 x parts

Ordering was easy , bird table when it finally got here is lovely . 5 stars to Riverside WoodCraft but 2 stars to the devilery company. They recieved both packages but dis-moi deliver them to me on the same day, 3 days between first and second package 😔

Ordered a bird table on 28th December and ticked ‘no rush’ delivery. Really good communication informing of build date and dispatch. Informed a few days before the due date that there was a delay due to weather conditions affecting supplies. Being given a heads up was good, but when the item had still not been dispatched on 14th January I had to contact Jade & Chris. DHL had not collected the item due to flooding but Chris chased them and it was collected on Friday 16th with delivery to be on Saturday 17th. Tracking was good on DHL and courier arrived with just 1 parcel. The other would follow. It arrived on Monday, damaged open box but luckily the contents were ok so we could finally build the table. It’s a well made and solid table and we would definitely recommend the product. What let the experience down was DHL. They may be cheaper than other couriers but I feel that they are reflecting negatively on this small business. Excellent product and would certainly come back if delivery was sorted.

Bought a hedgehog feeding station, with attached floor. Easy to keep clean. Has been in the garden, in all weathers for 9 months, still looks like new. Excellent craftsmanship. Highly recommended.

Lovely prompt delivery

Good quality and well made. Kept up to date with the order time and the time of delivery.

My mum loves her hedgehog house. It's occupied at the moment by a mum and two babies

The item that arrived is not as shown in your description and photo. Ie. The support legs are not reinforced with the 45degree arm. Which is missing.
We’re not happy with the quality, please advise. Peter Robinson.

Brill service, hedgehog house is lovely well worth it

The hedgehog house is a great product. Made to last.

Value for money and well made. Excellent build quality and materials. Very well made hedgehog feeding station. This is the second product that I have purchased from Riverside. Definitely recommend.

Super pleased with our new Hedgehog home … just hope a local hedgehog feels the same 💜🦔

Well made and well designed. They are made to order so not immediately available but arrived within the advised timeline. Very happy.

Was kept upto date with the build and delivery of the hedgehog house. When it arrived it was well build and looks to do the job. Still waiting for the hedgehogs to get used to it and move in. Hopefully soon, they keep looking 🤞

Sturdy and well made hedgehog boxes.
Bought one to replace a dressing station that was rotting and it was perfect, so I ordered another ☺️

Delivery was very quick and the product itself is of outstanding quality.

The whole experience was good. I was emailed promptly at each stage.
The hedgehog house is very solidly built and is already occupied.

Excellent service. Definitely recommend Riverside Woodcraft.
Hedgehog Houses are exceptionally well made, ideal for nursing hedgehogs and also for disabled hedgehogs. An ideal gift for anyone to give to someone who loves hedgehogs and wants to help our endangered hedgehogs.

Lovely high quality product. Sturdy. Recommended by a hedgehog rescuer. Item came fully made and in a large box, ready to pop in chosen location. Has a firm weatherproof roof and easy to open but also lockable roof. Only issue to raise is that when I ordered I received an email with an estimated dispatch time of ten days, but as it was hand-built it was probably double this time, but there were regular updates about where my order was in the system. You do get what you pay for and I'm glad companies like this are online, who sells decent quality items that are made to last.

Thank you, we love the high quality of our hedgehog house, sturdy and waterproof. We think that Henry hedgehog will be nice and cosy in there !!