The Vet Superstore Reviews 

121
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had some trouble ordering my dogs prescription so used the chat option to ask for help. Nicola was brilliant. Helped me through the process immediately and then emailing afterwards to solve a furthe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I telephoned for some advice about my dog who has started to show signs of arthritis, and I spoke to the loveliest lady who was so knowledgeable and helpful. My order arrived very promptly and I was d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding customer service during a stressful time! When your dog is unwell, you want things to go smoothly, and The Vet Superstore exceeded all expectations. From the moment I placed my order, the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly Recommended We ordered from The Vet Superstore when we'd been let down by another business and needed some Supreme Recovery Sachets urgently for one of the rescue rabbits in our care. O... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. Dierenwinkel
  3. Veevoerhandel

Geschreven door het bedrijf

Over 20,000 genuine veterinary medicines and pet products! UK vet owned and accredited retailer! Easy ordering online 24/7. Fast delivery right to your door.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(121)

121 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent price and dast delivery

Excellent price and dast delivery
Very impressive

9 september 2026
Logo The Vet Superstore

Antwoord van The Vet Superstore

Thankyou so much for taking the time to write a review. It really means so much to us as a new business :). Have a wonderful evening ahead! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Quick service

Quick service. First time using this company but will use again

15 september 2026
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Antwoord van The Vet Superstore

That is fantastic to hear Pauline - thankyou so much :). We hope you are all having a wonderful week! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Always a great

Always a great, efficient and personal service, I would def recommend them.

14 september 2026
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Antwoord van The Vet Superstore

Thankyou so much Rob - that is wonderful to hear :). Wishing you all a wonderful afternoon ahead!! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing, amazing, amazing!!! Great service, great communication and I wouldn’t use anyone else moving forward!!!

8 september 2026
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Antwoord van The Vet Superstore

This is music to our ears Tom - THANKYOU :). Have a fantastic afternoon! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, we order late in the day and missed the delivery. They let me know and confirmed when it would arrive. Which it did.

11 september 2026
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Antwoord van The Vet Superstore

Thankyou so much Neil :) - great to read and very much appreciated. Wishing you all a wonderful weekend ahead! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Great service

Great service, loved that the email was from an actual person:) will definitely use again xx

11 september 2026
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Antwoord van The Vet Superstore

Thankyou so much Wendy - wonderful to hear :). Have a great weekend ahead! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Excellent service...

The excellent service very quick delivery package well.

3 september 2026
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Antwoord van The Vet Superstore

Thankyou so much, Everlyn - we really appreciate your kind review and 5 stars :) Have a wonderful Friday - Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Wonderful customer service

I telephoned for some advice about my dog who has started to show signs of arthritis, and I spoke to the loveliest lady who was so knowledgeable and helpful. My order arrived very promptly and I was delighted. I will definitely use this company again thoroughly recommend

10 september 2026
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Antwoord van The Vet Superstore

That is so great to hear Jo :) - it will be really lovely to see you again and wishing you all a fabulous Friday and the best weekend ahead! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Very good service from this company

Very good service from this company, which was quick and efficient. They also put in a free thank you gift with the worming stuff of some free cat food tubes which my cat loved.

9 september 2026
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Antwoord van The Vet Superstore

Thanks so much Chrissy - it is very kind of you to take the time to review us and we are so appreciative of the 5 stars :) Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Best experience buying online

I had some trouble ordering my dogs prescription so used the chat option to ask for help. Nicola was brilliant. Helped me through the process immediately and then emailing afterwards to solve a further queries before I knew there was an issue. It went through smoothly and my order was delivered in a couple of days with some treats thrown in. Absolutely one of the best online buying experiences I've had.

7 september 2026
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Antwoord van The Vet Superstore

This is so wonderful to hear Keryn and thankyou very much for the 5 stars :) - wishing you all a wonderful day ahead! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Amazing staff

Amazing staff. Very cute the packaging, I appreciate and approved as a cat mum! I can just tell the owner of the company as pets!

7 september 2026
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Antwoord van The Vet Superstore

This is so wonderful to read Viviana and you have it spot on. We are all pet owners and animal lovers ☺️♥️. Wishing you all a wonderful evening! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Couldn't have been more helpful.

Couldn't have been more friendly and helpful. Couldn't find the item I was looking for, after a fun and friendly chat I was sent the link and a discount code as a 1st time customer - and then the item was delivered as quickly as I could have hoped for! No complaints. Lovely people to talk to, thank you Nicola!

31 augustus 2026
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Antwoord van The Vet Superstore

Thankyou so much for such a lovely review :) - Wishing you all a wonderful evening (and week!) ahead. Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Consistently good

Consistently good products, customer service and speedy delivery.

6 september 2026
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Antwoord van The Vet Superstore

Thankyou so much Fay :) - very kind of you to say and we hope you are having a relaxing weekend! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Great service and very helpful staff

Great service and very helpful staff. Nicola was very helpful and answered any questions we had. Will certainly use vet superstore in future

28 augustus 2026
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Antwoord van The Vet Superstore

Thankyou so much Barbara - that is wonderful to read and we really appreciate the 5 stars :). Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Super-fast and friendly service

Super-fast service, it took less than 24 hours from ordering to delivery.
Really friendly service from Nicola, she really goes the extra mile to help. I love dealing with this company and I would award more stars if possible ❤️

12 september 2026
Review zonder uitnodiging
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Antwoord van The Vet Superstore

Well that has really brightened up a rainy Saturday afternoon :) - THANKYOU SO MUCH!!!!! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Highly Recommended


Highly Recommended

We ordered from The Vet Superstore when we'd been let down by another business and needed some Supreme Recovery Sachets urgently for one of the rescue rabbits in our care.
Our order was despatched quickly and the communication was excellent.
We would order from this business again.

26 augustus 2026
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Antwoord van The Vet Superstore

That is so wonderful to read and we do hope the recovery is going well :). As rescuers ourselves, we know how difficult and stressful rescue can be. Thankyou for all you do and wishing you all a wonderful weekend! Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Absolutely incredible service

Absolutely incredible service. I placed an order for a controlled drug at around 3.30pm on a Thursday. The prescription was delayed in getting to me and because it's a controlled drug I figured we'd get the order the following week at some point. This did leave us without meds over the weekend, but after looking for assistance previously from another pharmacy when I was in a similar situation and getting absolutely no help, I decided we'd just have to wait. I received an unexpected email from Nicola at Vet Superstore at 5.30pm to say that because it's a controlled drug it may take a little longer to dispense and did we currently have enough tablets to wait. I told her we were about to run out and she said she'd see what she could do. Low and behold, soon after I received an email from DPD saying they had the parcel and it would be delivered the following day! Honestly outstanding service and so rarely seen these days - I'll not use any other pharmacy now, customer care is above and beyond any expectations I had! As an added bonus, the cost of the drugs was one of the cheapest I could find.

10 september 2026
Review zonder uitnodiging
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Antwoord van The Vet Superstore

Thankyou so much Pauline and what a kind review, It really does mean a lot to us all :). WIshing you all a wonderful Friday evening ahead - Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Really Good service

Really Good service, quick postage and customer follow up, have no hesitation using these as a new supplier going forward

3 september 2026
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Antwoord van The Vet Superstore

Thankyou ever so much Samantha - it is so kind and so appreciated and THANKYOU again - Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Review …

Excellent price point and speedy delivery

27 augustus 2026
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Antwoord van The Vet Superstore

THANKYOU SO MUCH Tracie - so kind of you and really appreciated/ As a new business, these reviews mean the world to us - Warmest Regards, The Vet Superstore Team X

Beoordeeld met 5 van de 5 sterren

Great service

Great service, promptly delivered and fantastic customer care especially from Nicola. Many thanks

3 september 2026
Logo The Vet Superstore

Antwoord van The Vet Superstore

Thankyou so very much John - this is very kind and appreciated :)
Wishing you all a wonderful and Friday ahead - Warmest Regards, The Vet Superstore Team X

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