I had some trouble ordering my dogs prescription so used the chat option to ask for help. Nicola was brilliant. Helped me through the process immediately and then emailing afterwards to solve a furthe... Toon meer
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I telephoned for some advice about my dog who has started to show signs of arthritis, and I spoke to the loveliest lady who was so knowledgeable and helpful. My order arrived very promptly and I was d... Toon meer
Bedrijf heeft geantwoord
Outstanding customer service during a stressful time! When your dog is unwell, you want things to go smoothly, and The Vet Superstore exceeded all expectations. From the moment I placed my order, the... Toon meer
Bedrijf heeft geantwoord
Highly Recommended We ordered from The Vet Superstore when we'd been let down by another business and needed some Supreme Recovery Sachets urgently for one of the rescue rabbits in our care. O... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Over 20,000 genuine veterinary medicines and pet products! UK vet owned and accredited retailer! Easy ordering online 24/7. Fast delivery right to your door.
Contactgegevens
Harrogate, Verenigd Koninkrijk
- 01423 638855
- contact@thevetsuperstore.co.uk
- thevetsuperstore.com
4,9
Uitstekend
121 reviews
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Antwoord van The Vet Superstore
Thankyou so much Barbara - we really appreciate the 5* and wish you all a wonderful Sunday :) - Warmest Regards, The Vet Superstore Team X
Fantastic experience
Absolutely amazed with the level of service. My order was packed and shipped the same day I placed it and arrived the following day.
Nicola has been lovely ensuring everything was smooth and going the extra mile adding some nice treats in the box for my cat. Thank you sooo much!!
20 augustus 2026
Review zonder uitnodiging
Antwoord van The Vet Superstore
Oh I wish we knew your name to send a special thankyou for your kind words, but please know, your review is so much appreciated by us all!! Have a wonderful Friday! Warmest Regards, The Vet Superstore Team X
First time customer - excellent service
As a first time customer, I was immediately impressed with the level of service, quick delivery and warm yet professional way I was welcomed as a new customer.
13 augustus 2026
Antwoord van The Vet Superstore
That is wonderful to read Anna-Louise - we always want that personal and human touch and are so grateful to you, to take the time out to write this. Have a wonderful Friday ahead! Warmest Regards, The Vet Superstore Team X
Fabulous customer support
Nicola has gone above and beyond to support my purchase when it was low in stock. Can’t recommend highly enough in a world where vet fees are so high.
12 augustus 2026
Antwoord van The Vet Superstore
That is so kind of you Sarah :) - we really appreciate your 5* review. As a new business, it means everything to us! Wishing you all a wonderful day (and weekend) ahead. Warmest Regards, The Vet Superstore Team X
I had an outstanding experience with…
I had an outstanding experience with The Vet Superstore, specifically thanks to Nicola. When there was a supply issue with my dog Winston's medication, Nicola went above and beyond to help me switch to a substitute dosage. She was incredibly helpful, proactive in processing the new prescription, and even arranged a discount for the trouble. Fantastic customer service—highly recommended!
18 augustus 2026
Review zonder uitnodiging
Antwoord van The Vet Superstore
Hi Rob - what a fabulous review and thankyou so much. We will pass on your kind words to Nicola and we know she will be so happy to read that :). Have a wonderful day! Warmest Regards, The Vet Superstore Team
Lovely helpful staff
Lovely helpful staff, went above and beyond. Would highly recommend. 10/10
10 augustus 2026
Antwoord van The Vet Superstore
Thankyou ever so much Neil - that is so kind of you!! It is nice to read that at the start of the day and wishing you all a wonderful day ahead :) - Warmest Regards, The Vet Superstore Team
Exceptional service!
Exceptional service!
Packed well, arrived quickly.
Loved the personal touch, was really appreciated.
Will definitely be ordering from again.
Thank-you
10 augustus 2026
Antwoord van The Vet Superstore
Thankyou so much Sue - that is so lovely of you to write that and take time to review us. We really appreciate it - have a wonderful week :). Warmest Regards, The Vet Superstore Team X
excellent customer service and quick…
excellent customer service and quick turn around and delivery.
My Frenchie even got some some free treats included. Which he loves
8 augustus 2026
Antwoord van The Vet Superstore
Hi Ian and thankyou so much for the lovely review and we are absolutely delighted he loves the treats :) - have a great weekend. I bet he is glad it is cooler too!! Warmest Regards, The Vet Superstore Team
Brilliant online store
I have had to put both my Springer Spaniels on Sinoquin and The Vet Superstore has the best price.
I choose Express Delivery and they are sent the same day so are received promptly
Nicola is very knowledgeable and helpful as she has her own four dogs so I would definitely recommend x ⭐️⭐️⭐️⭐️⭐️
4 augustus 2026
Antwoord van The Vet Superstore
Thankyou so much Louise - how lovely of you to say that :). Nicola will be delighted to read that!! Have a fantastic weekend ahead! Warmest Regards, The Vet Superstore Team X
Antwoord van The Vet Superstore
Thankyou ever so much for the 5* - really kind of you and so appreciated. Have a fantastic Friday!!! Warmest Regards, The Vet Superstore Team X
Great customer service
Great customer service, speedy delivery and included some free dog treats.
6 augustus 2026
Antwoord van The Vet Superstore
Thankyou so much for the 5* - it really means so much to us! I hope you are all staying cool in this heat and wishing you all a wonderful weekend ahead :) - Warmest Regards, The Vet Superstore Team X
Dog supplements
Absolutely amazing service, fast delivery and beautiful packing!
Thank you♡
5 augustus 2026
Antwoord van The Vet Superstore
Thankyou so much for your kind review - we really appreciate it!! Warmest Regards, The Vet Superstore X
What a great experience
What a great experience. Ordered prescription less than 10 mins I get email to ask about prescription vets sent it over next day it’s posted next day I received and my lucky pup got a little gift! Thank you Nicola it’s been a pleased 😁 💕
12 augustus 2026
Review zonder uitnodiging
Antwoord van The Vet Superstore
Awww thankyou so much for your kind review - that is so kind of you! Warmest Regards, The Vet Superstore Team X
Appreciated the free gifts!
4 augustus 2026
Antwoord van The Vet Superstore
We just want to show we really care for our valued customers and so glad they are appreciated. Thankyou so much for the 5 ⭐️. We know we keep saying it but our team appreciate it so much! Wishing you all a wonderful few days ahead 😊. Warmest Regards, The Vet Superstore Team X
Excellent and speedy service
Excellent and speedy service. My dog was delighted with the free gift that came with his joint tablets. The treats were enjoyed.
4 augustus 2026
Antwoord van The Vet Superstore
Oh that is wonderful to hear Sarah - we love happy animals :). Thankyou so much for the lovely review! Warmest Regards, The Vet Superstore Team X
The service was outstanding
The team got in contact with me immediately to check on my order and see when I needed it by, as it was temperature controlled, it was my first time ordering and the service was great and great personal touch. My cats loved the little treat they included. I will definitely order from them again.
4 augustus 2026
Antwoord van The Vet Superstore
That is so wonderful to read Clare and thankyou for taking the time to review us - we look forward to seeing you again soon :) Warmest egards, The Vet Superstore Team X
Fast delivery and thanks for free lick…
Fast delivery and thanks for free lick e lix!
4 augustus 2026
Antwoord van The Vet Superstore
Thankyou so much for the 5 stars - so kind of you and much appreciated and we are so pleased the lick-e-lix was enjoyed! It is good stuff!! Warmest Regards, The Vet Superstore Team X
Great service
Great service, communication and a friendly and supportive chat with Nicole to understand the ordering process when is needed a prescription.
Thank you and 100% recommended
25 juli 2026
Antwoord van The Vet Superstore
Thankyou so much Monica - so kind of you to take the time to review us and we are so appreciative of the 5 stars We do hope you are all having a wonderful weekend - Warmest Regards, The Vet Superstore Team X
This is the second time using The Vet…
This is the second time using The Vet Superstore and I cannot praise them enough. On each occasion their prices have been the cheapest, delivery just cannot be beaten and their Customer Service skills are simply the best - Nicola was fantastic from the initial contact and throughout. I will definitely be a repeat Customer and would highly recommend to anyone.
6 augustus 2026
Review zonder uitnodiging
Antwoord van The Vet Superstore
Thankyou so much Neil - it is so wonderful to read your review and we are delighted that we will see you again :). Have a fabulous evening and give M a big hug from all of us - Warmest Regards, The Vet Superstore Team X
Great overall experience
Super-friendly service, great prices and speedy delivery - what's not to like! And a thoughtful little touch of incuding some dog snacks in the pacakage as a gift. Will definitely use again.
3 augustus 2026
Review zonder uitnodiging
Antwoord van The Vet Superstore
Thankyou so much for the lovely review Anna - we all appreciate it so much and am pleased the snacks were a success :) - have a wonderful evening and hope to see you soon! Warmest Regards, The Vet Superstore team X
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