The Vet Superstore Reviews 

Easy to use , great prices and helpful staff

Excellent service very reasonable price for the goods I purchased would definitely be a returning customer and the special touches of including a thank you letter and a free gift of chews for my dog a lovely personal touch - highly recommended company.

Great communication and very fast delivery. Also very thoughtful of them to send dog treats for our girl 😁

Absolutely incredible customer service and online store. Bought some Calmex as we needed to travel 5 hours to our new home with cats in the car. I messaged them asking if could possibly be sent quickly and it was sent that same day. Not only that but this amazing company, The Vet Superstore included webbox licks for free, which by the way my cats loved and didn't even notice the Calmex Sedative was added to it. It worked very well. The customer service truly is above and beyond!

Great price, very fast delivery and suprise treats for Jessie. 5⭐

Amazing service. Next day delivery. Has the feel of a family run business that doesn’t treat you like a number. Talking of treats, we only ordered something relatively small. Had a letter with my order along with a free bag of dog treats (free of charge) as Nicola is an animal lover. The email exchanges I’ve had are also very human and makes an incredible difference. I think retail business has changed so much that when you get great service it really stands out and is now unusual. Nicola keep up the great work; you deserve a great business and I’ll be back many times. Best regards, Fran.

The delivery company let them down but when I informed them they dealt with the matter immediately and went the extra mile too. Thoroughly recommend them

First class service & delivery, plus a free gift aswell 5 star⭐️

Love the personal touch this company gives. Very affordable and quick delivery.

Great value, super quick delivery and great service.

Amazing experience
Sent capsules instead of tablets and was sorted straight away thanks

The Vet Superstore are absolutely amazing .I aways order from them for my dog and everything,aways there for any help or questions. For me they are the best 100% recommended 👌

I love the vetsuperstore. Extremely fast service, and personal touch is so nice in this day and age. I even found a lovely chew bone put in with order! Thank you!

Very quick and friendly service. Will definitely use again.

Wide range of products at great prices. Had a small problem ordering but received excellent assistance from Nicola in Customer Services. Medication was also despatched and received speedily. Excellent.

Outstanding customer support and service. A lovely trustworthy business to buy from who really care.

Very good customer service very helpful and excellent communication very happy with my products and deliveries 👍💪😊😊😊

Excellent service, delivered very quickly, great price. I am very pleased.

⭐⭐⭐⭐⭐ Exceptional Service When I Needed It Most

I cannot thank Vet Superstore enough for the support, kindness and excellent service they provided during a very difficult time in my life.

Following a separation, I have found myself financially destabilised and solely responsible for what were once our family pets – two 13-year-old Labrador brothers, Burt and Ernie. As any pet owner will understand, they are far more than dogs; they are family members, adopted children, and companions who have shared every chapter of our lives.

Ernie has suffered with problems in his front paws for years, and it is heartbreaking to watch him struggle to walk. Burt has recently begun suffering with weakness in his back legs and incontinence. Due to financial constraints, I have had to stop both their Librela injections and their YuMOVE 360 Advance (now Max Strength) supplements while trying to find more affordable ways to manage their pain and mobility.

Vet Superstore not only offered excellent pricing on the YuMOVE products, but the level of customer service was truly outstanding. Nicola, who assisted me via online chat, was patient, knowledgeable and incredibly helpful. I particularly appreciated the time taken to explain the recent product rebranding, which reassured me that I was purchasing a genuine product. When a supplement forms part of an important pain-management plan for an elderly dog, that reassurance means a great deal.

The products arrived promptly and were packaged with care. At a time when every penny matters and my dogs’ wellbeing is my greatest concern, Vet Superstore made the process straightforward and stress-free.

Thank you, Nicola, and thank you, Vet Superstore, for your compassion, professionalism and excellent service. It genuinely made a difference.

— Teresa, Burt & Ernie 🐾🐾

A product can be found through a multiple of businesses and websites but can excellence in Customer Service?
From initial enquiry through to competitive pricing, delivery and invoicing this company are quite incredible. Well done Vet Superstore.
If by chance you are lucky to be helped by Nicola then be prepared to be even more surprised, she puts going above and beyond into a whole new level - stellar. Thank you