Riviera Automotive Reviews 

326
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just sold my Defender to Riviera via Car Wow. Such an easy sale, money exchange was fast and John the assessor was a great guy, very professional and knowledgeable.

Beoordeeld met 5 van de 5 sterren

Car sale to Riviera Automotive using John the assessor I just sold our Audi tts through Motorway to Riviera Automotive. Riviera Automotive made the whole process of collection extremely easy. Joh... Toon meer

Beoordeeld met 5 van de 5 sterren

John from Riviera picked up my car today and after a thorough review of it he arranged payment quickly and efficiently from the team back at Riviera. Great guy to talk to and so very knowledge about... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant service once again. This is my second car from the company, and the experience was just as smooth as the first. Dante was efficient and worked hard to get me the best deal, answering every q... Toon meer

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

Welcome to Riviera Automotive At Riviera Automotive we appreciate bespoke, rare, retro and exotic vehicles. These are after all, gentleman's toys, with an automotive twist, ideal for those whose love of automobiles has been passed through their family for generations. At Riviera Automotive, this love of cars is not just a passion; it is a way of life, so allow us to help you indulge in your petrol fuelled cravings. Riviera Automotive is unlike most conventional car dealerships in that the driving force behind the organisation is not sales volume or market presence, for us, the motivation is much more deep-seated. It's a true passion for the design and engineering of fine and rare vehicles. Exclusivity is guaranteed by our diverse line-up of models from sublime Range Rover's to exquisite Audi, BMW, Ferrari, Lamborghini, Porsche and Mercedes models to name but a few. Whilst we are continuing to offer these marquees, we can now also offer our clients a "bespoke" specification for any vehicle to their own individual requirements. From bespoke interiors, aerodynamic styling packages, alloy wheels to performance upgrades, we will be able to provide you with exactly what you desire. Our friendly team of sales executives would be delighted to hear from you. We are based in Cleckheaton, just off Junction 26 of the M62 near the M606 roundabout, so feel free to visit us at your convenience. We look forward to working with you.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

326 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(326)

108 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Immediate Payment

Immediate payment and a fair deal compared to high street dealers. John from Riveria was very professional and clearly explained why the offer was fair at market level. It matched exactly with my expectations and the numbers I had in mind. I highly recommend Riveria

14 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 star service

I sold my Jeep to RA yesterday. I had a hassle free experience with these gentlemen. Excellent dealings with Riz the buyer and John the assessor.

John is an expert at his craft and was carrying out his work with a lot of care and teaching me a few things on what to look out for my next purchase.

9 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Just sold my F Type to Riviera Auto

Just sold my F Type to Riviera Auto. John who came to collect the car was personable, friendly, knowledgeable, and agreeable. The inspection went as planed and the transaction completed without issue. I commend John to any future owners considering Riviera and more importantly John.

7 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very happy with the service

Just completed the sale of my car through Motorway (Riviera were the highest bidder). John who collected the car was very friendly, knowledgeable and sorted the payment out quickly. Great experience and would definitely look to use them in future to buy or sell.

2 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sold my Jaguar to Riviera Automotive…

Sold my Jaguar to Riviera Automotive via Motorway. The whole process was smooth, good communication from Riz their buyer to keep me informed of events and arrangements for collection. I collected John the assessor from the local train station and he test drove the car back to my home. He was very polite, relaxed gentlemen and very fair in appraising my car. I had disclosed the scuffs to the alloys as part of the sale so with this exception the vehicle was deemed to be in superb condition. Payment was promptly made directly to my bank account by Riviera, the V5, keys and all associated paperwork was handed over and then John took the car away. Easy, stress free transaction.

31 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pleasant Experience from Start to Finish.

As soon as you call or enter the establishment, the front desk staff are approachable and eager to assist where possible. During the discussion of purchasing, I was dealt with by Chris, who I would consider a value to the business. He is friendly, knowledgeable, and remarkably helpful during the entire process. I had no unanswered questions nor any issues not promptly solved. I would happily recommend this business to anyone seeking a smooth and pressure-free experience when purchasing a vehicle - 10/10.

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Riviera automotive defaulted on formal purchase agreement

A formal purchase had been agreed on a vehicle in writing and a reservation deposit paid. I was advised 5 days later after I had been repeatedly chasing for an update on delivery, that the vehicle had been sold to somebody else

19 augustus 2025
Review zonder uitnodiging
Logo Riviera Automotive

Antwoord van Riviera Automotive

Good afternoon Jane,

May I first of all, thank you for taking the time to leave us a review, customer feedback is of paramount importance to us here at Riviera Automotive.
I would also like to thank you for taking the time to speak with me over the phone earlier today.

I am sorry you feel disappointed by your experience at Riviera. After reviewing the email trail between yourself and one of our Sales Executives, I can see that a verbal agreement did indeed take place on 15th August. We received a holding deposit from yourself on the 17th of August. Unfortunately, in the interim, one of the vehicles you were interested in was purchased by another customer. Whilst we do work on a first come first serve basis, I feel it is important to acknowledge I absolutely feel you should have received a phone call by a member of our team notifying you about the other interested party.

After reviewing your feedback, it is clear to me there was a breakdown in communication and for this I can only apologise.

Thank you again for speaking with me today and if I can be of any help in the future, please do not hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Collect a car from Riviera automotive…

Collect a car from Riviera automotive today 20/08/25. Found the car through their website and got in touch with billy .The car was in pristine condition and I am very happy with the purchase .. billy handled everything through WhatsApp and kept me up to date with any information that I needed .. I would definitely buy a vehicle from this company again .. it was worth the 220 mile trip .. thankyou so much billy for sorting everything out ..

20 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recommended: Riviera Automotive

Riviera Automotive Bid for my Jaguar F-Type on Motorway. Communication was excellent and within a week the transaction was complete. John came to assess the car. He was competent, honest and genuine. We agree and completed the deal inside an hour and the transaction was smooth and confirmed quickly - highly recommended.

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from start to finish

Great service from start to finish. A very modern day approach to car sales, no pushy sales tactics just provide the information required in order to make an educated decision. Billy was very good and always contacted me once he had the information requested. There was a slight cosmetic issue upon collection but this was put right immediately with no issues at all. Great company and really happy with my new car 👌🏻

14 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely shocking

Absolutely shocking! Couldn’t be more disappointed I got treated like a nobody . Judged based on my appearance … theirs and liars . Cowboys at best would not buy here at all be warned !!!!

18 juni 2025
Review zonder uitnodiging
Logo Riviera Automotive

Antwoord van Riviera Automotive

Thank you for your review.

We are truly shocked and disappointed to read your review. We pride ourselves on providing excellent service to all our customers, treating everyone with respect and fairness, regardless of their appearance.

After thoroughly checking our records, we cannot find any trace of your visit or a transaction matching your description. We are concerned that there might be a misunderstanding, and you may be confusing us with another business.

We assure you that judging customers based on their appearance goes against everything we stand for. Every customer is valued and treated with the utmost respect.

We would appreciate it if you could contact us directly with more details so we can investigate this matter further. If there has indeed been a genuine error on our part, we would like the opportunity to address it

Beoordeeld met 5 van de 5 sterren

Professional, polite & easy to deal with.

This is our first time dealing with Riviera, having seen the Jaguar E Pace we were after on their website. Billy who handled our part exchange and purchase was friendly, polite and so easy to deal with right from first meeting. The sale went through so smoothly with no hassle, and Billy kept contact between agreeing to buy and collecting the car. We found Riviera Automotive to be a professional company and couldn’t fault our experience of buying from them.

27 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I dealt with Chris

I dealt with Chris, who was very helpful and friendly. His advice on selling my current car was welcome and relevant.

I bought a 2023 Audi TT. I felt the price was reasonable; the car is low-mileage and in excellent condition.

I would certainly look to buy again from Riviera - particularly if I wanted a Bentley or Ferrari!

21 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommended

Billy and Scott and the team are top guys. Sorted my car out, gave me a fair deal on my part ex and the paperwork was spot on.

18 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I urge people reading this not to buy…

I urge people reading this not to buy or sell with this company. Looking at the good reviews, many ‘customers’ only have a few total google reviews. I wouldn’t be surprised if they aren’t all real. Because my experience has been horrendous – they bought my car from Motorway, with zero communication to me at all for 7-8 days, even though I chased several times. Then excuse after excuse. I had a lot more to say, but don’t need to. If someone is silly enough to deal with them, well I cant help that. I would avoid like the plague. I have written to Motorways CEO to ask them to be removed from Motorway as it will damage their brand. I wasted 2 weeks dealing with excuses and suggest you stay away and buy elsewhere.

14 mei 2025
Review zonder uitnodiging
Logo Riviera Automotive

Antwoord van Riviera Automotive

We appreciate you taking the time to leave a review, although we are disappointed to read about your experience. We understand your frustration regarding the delay in collecting your vehicle. As we mentioned during our communication, our standard operating procedure involves a minimum lead time of one week between agreeing to purchase a vehicle and its collection, as we often coordinate the purchase of multiple vehicles in advance.

A collection date was indeed agreed upon. Please understand that we utilise multiple external logistics teams to manage the collection of vehicles efficiently across various locations. This means that while we schedule the collection, the precise timing on the day is subject to their operational schedule and any unforeseen delays they may encounter, such as the delay they experienced on the day of your scheduled collection due to a prior job.

We sincerely regret that the logistics team was unable to reach you before the payment cut off time due to this prior delay. We did communicate our continued interest in purchasing your vehicle and offered to re-arrange collection as soon as possible. We were therefore disappointed that you declined this offer and chose to communicate with our team in an aggressive and rude manner.

We strive to provide a smooth and efficient service for all our customers and are sorry that your experience did not meet these standards. We are taking your feedback seriously and will be reviewing our processes with both our internal team and external logistics partners to identify areas for improvement.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer