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RM Cycles Reviews 

447
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent price on a Troy Lee Designs full face MTB helmet - thank you! Super speedy dispatch from RM Cycles and the usual Royal Mail "we'll get it to you on the 4th day and not before" service, whic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Consistent with pricing and availability, at least in my experience. Delivery time was very quick and the wrapping was eco friendly, if that matters! So far very happy with RM Cycles. I must say thoug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Perfect 👌 bicycle as described, well packed , happy enough with the experience and services in purchasing from RM Cycles and would buy again, this was a online purchase, Ex display e bike ...BOSH... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Troy design A3 helmet purchased/Item very well packaged, as described and really good price.Kept updated about delivery and arrived on time when stated.Really impressed with helmet and wouldn’t hesita... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Fietsenwinkel
  2. ook in
  3. Fietsenmaker
  4. Winkel voor tweedehands fietsen

Over RM Cycles

Geschreven door het bedrijf

Shop front banner

Welcome to RM Cycles

Your Local Bike Shop Online

The independent, family-run cycle shop in Tenterden, Kent

Thanks for visiting RM Cycles! We’re a proudly family-owned and run independent bike shop, established in 2008 and based just outside Tenterden, Kent — one of England’s most charming market towns.

Cycling is in our DNA. Every member of our team is a cyclist or triathlete, so we truly understand the joy, challenges, and precision that come with finding the perfect bike. Whether you’re chasing podiums, exploring trails, or rediscovering the fun of two wheels, we’re here to help.

Our Philosophy

Come for the Price – Stay for the service

At RM Cycles, buying a bike isn’t a one-time transaction — it’s the start of a long-term relationship. From your first visit to every service that follows, we’re committed to giving you the smoothest, most reliable experience possible.

We want you to have total peace of mind knowing that your local bike shop understands your needs, knows your bike inside out, and genuinely cares about keeping you riding your best.

Bike display

Shop with Confidence

Although we’re a traditional bricks-and-mortar store, most of our customers now find us online — and we aim to make that experience just as personal. Buying a new bike can be exciting but also daunting, which is why we encourage you to call or message us before purchasing. We’ll help you find exactly the right model, size, and setup for your goals and budget; Just as you would if you vistied your local bike shop!

We’re proud to stock some of the world’s most respected cycling brands, including Giant, Liv, Pinarello, Colnago, Santa Cruz, Trek, Cannondale and Frog Bikes. While we’re known for high-end road and mountain bikes, we welcome riders of all abilities and budgets — because everyone deserves expert advice and exceptional service. We want our customers to enjoy riding as much as we do!

Workshop main image

Independent. Passionate. Trusted.

Unlike many UK bike retailers, RM Cycles is completely independent. That means our advice is always focused on what’s right for you — not on brand quotas or sales targets.

You can meet our owner and see a tour of the store here.

Workshop & Servicing

Our fully equipped workshop offers everything from quick tune-ups to full custom builds. Whether you’re maintaining your favourite bike or creating your dream ride, our experienced mechanics will ensure it performs beautifully.

Workshop card image

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

447 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(447)

280 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great Job RM

Good service, stand by their product. Great communication and all around a good experience. Highly recommend.

22 april 2026
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Antwoord van RM Cycles

Hi Kevin, thanks for taking the time to post a review, nice bike! Enjoy the ride and if you get a chance perhaps drop a picture on our instagram @rmcycles with you and your machine in action?

Beoordeeld met 5 van de 5 sterren

Friendly approach

Friendly approach, item as described and quick response when there was a small delay on delivery. Would recommend to friends

29 april 2026
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Antwoord van RM Cycles

Hi Peter, thanks for taking the time to post a review, We'd love to see it when it's all built up, perhaps drop a picture of it in action @rmcycles ?

Beoordeeld met 5 van de 5 sterren

Prompt delivery. Great price!

Tyre arrived on time exactly as described. Great price too!

29 april 2026
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Antwoord van RM Cycles

Hi David thanks for posting a review and of course glad to hearing you're happy

Beoordeeld met 5 van de 5 sterren

Very nice bike buying experience

Great bike. Best online price. Set up properly. Arrived a few days later than expected but very happy overall.

17 april 2026
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Antwoord van RM Cycles

Hi Padraig, thanks for taking the time to post a review. Sorry about the delay,we do rely on our couriers effiecency, hopefully it was worth the wait though?

Beoordeeld met 5 van de 5 sterren

I purchased a GT Sensor Carbon Pro Size…

I purchased a GT Sensor Carbon Pro Size extra large for £1540 delivered. Couldn’t find it anywhere else cheaper after searching the Internet for days so I was more than happy when I found it at RM cycles
Their customer service is amazing I would highly recommend RM cycles and will most definitely be buying from them in the future 10/10

25 april 2026
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Antwoord van RM Cycles

Hi Mark, thanks for taking the time to post a review, We were lucky to get that tranche of Argons at that price, and we domlike getting people out on two wheels. Happy riding!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Picked up my new MTB , great price for last year bike, lovely team, very helpful, checked the bike over again before I left the store , focus on friendly customer service, not always the case these days !

17 april 2026
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Antwoord van RM Cycles

Hi Dillon, really good to meet you in the shop! Lovely bike too, it would be good to see you and the new bike in action on our instagram feed rmcycles

Beoordeeld met 5 van de 5 sterren

Fast service for a bargain Castelli…

Fast service for a bargain Castelli cycling top. Highly recommended.

16 april 2026
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Antwoord van RM Cycles

Hi Andy, thanks for taking the time to post a review, hopefully the weather will stay good and allow you to get good use out of the jersey!

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish…

Great experience from start to finish dealing with RM Cycles being kept updated throughout the buying process. The bike arrived exactly as I would expected and ready to go with no issues. Would have no problem using them again.

15 april 2026
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Antwoord van RM Cycles

Hi Oli, thanks so much for the review, we'd be very happy to see you again in the future! In the meantime enjoy the bike!

Beoordeeld met 5 van de 5 sterren

Great company and would use again

Great value bike and come easy to assemble ( peddles were mislaid but was sent out next day as promised)

Great service and the bike is fantastic

14 april 2026
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Antwoord van RM Cycles

Hi Andy, thanks so much for posting a review. Enjoy the new bike and stay safe!

Beoordeeld met 5 van de 5 sterren

New Bike Purchase

Bought a new Giant Defy online from RM Cycles. Got a very good bike at a very good price. The bike came very well packaged in the Giant box and minimal amount of assembly was required.

I had to contact them with a query before it was delivered and they replied very swiftly the same day.

I stay in Scotland and have never used them before but after this bike purchase I would highly recommend them.

20 april 2026
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Antwoord van RM Cycles

Hi Stewart, thanks for taking the time to post a review, much appreciated. We always prefer to speak to customers, even if they are online. We 'd love to see your new bike , please feel free to post you in action on it on our instagram account @rmcycles

Beoordeeld met 5 van de 5 sterren

Great service

Fast delivery, great bike at a bargain price, took it for its first spin today and very happy with it!

18 april 2026
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Antwoord van RM Cycles

Hi Martin, we wish we could have been there for new bike day, it never gets old does it? Thanks for taking the time to post a review and it would be great to see a picture of you in action on the new bike @rmcycles on instagram!

Beoordeeld met 5 van de 5 sterren

Great prices

Great prices, quick service and great communication

17 april 2026
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Antwoord van RM Cycles

Hi lex, sweet simple to the point! thansk very much! Nice bike!, we love new bike day and you be happy to see a snap of you on it in action @rmcycles! Ride safe

Beoordeeld met 5 van de 5 sterren

Gloves are very good quality and…

Gloves are very good quality and excellent fit i would recommend RM Cycles i have had always great service from them.

16 april 2026
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Antwoord van RM Cycles

Thanks for taking the time to post a review Steven. Good to 'see' you again, our tag line is find us for the price come back for the service, so many thanks for coming back.

Beoordeeld met 5 van de 5 sterren

You won't be disappointed!

Great customer service, responsive, bike was superbly packaged, I'd easily recommend these guys!

8 april 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Matt, lovely bike and lovely review! We'd love to see you in action on so feel free to post a picture of you and the new machine in action on our instagram account @rmcycles

Beoordeeld met 4 van de 5 sterren

Great bargain and super fast delivery

Great bargain and super fast delivery. Though the part could have been boxed, hey ho, that’s OEM parts for you!

4 april 2026
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Antwoord van RM Cycles

H keith, thanks for taking the time to post a review and making a specific comment. The packaging aspect of our OEM ranges is something we do think about regularly. We try to balance cost with recycling and protection whilst being shipped. So your comments are useful when we next review our approach to this aspect of our OEM range

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, delivered promptly, and put together very well, many thanks

13 april 2026
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Antwoord van RM Cycles

Hi Paul, thanks for taking the time to post a review, lovely bike! We can't be there for new bike day,sadly, but we'd love to see a picture of you in action @rmcycles on instagram.

Beoordeeld met 5 van de 5 sterren

A great end to end service

I ordered my bike online but the payment failed a few times. I called RM Cycles and they were able to advise on where I was going wrong, it was a very minor difference in the address entered that was causing the payment failure. I also had a few further questions regarding the bike following purchase, all of these questions were promptly answered.
The delivery of the bike was free and the bike was very well packed and protected against courier handling.

9 april 2026
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Antwoord van RM Cycles

Hi Neil, thanks for taking the time to post a review, we genuinely prefer to talk to customers before we sell a bike so it was fortuitous that you had to call, from our perspective. Enjoy the bike and stay safe!

Beoordeeld met 5 van de 5 sterren

Bike was a great price and delivered…

Bike was a great price and delivered quick. Packaging was superb with manageable self assembly. When I phoned with a couple of questions about the bike, they were friendly and helpful. I'm very pleased all round.

8 april 2026
Logo RM Cycles

Antwoord van RM Cycles

Hi Steve, thanks for taking the time to post a review. Much appreciated. We love new bike day and wish we could be there to see it. Feel free to drop a picture of your new bike on instagram @rmcycles Have fun!

Beoordeeld met 5 van de 5 sterren

Excellent value

Excellent value and quick delivery

30 maart 2026
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Antwoord van RM Cycles

Thanks form taking the time to post a review David, quite a few us in the shop have those bars, rudwe not to at that price!

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