Roads And Rails Reviews 

Have used Roads & Rails many times over the past eighteen months or so.

Speedy despatch of orders and genuine helpful advice given when needed.

No hesitation in recommending them.

Have used Roads and Rails a few times now, my experiences have only been positive. The support is first class with great advice alongside the videos and guides which has saved me a lot of time and pain selecting the optimum speakers and sound files.

I have purchased products from Richard over the 5 years. Whilst living in Paris and now back home in Sydney. He has always been prompt in sending items and readily answered my questions this is was very much appreciated. I could not recommend this site more highly. Dallas T.

Extremely knowledgeable and very quick to answer any questions. Always offering helpful advice and great service. Highly recommended.

Excellent small business that is my “go to” place for DCC sound. Richard clearly knows his stuff and offers much more than just an online shop, eg how to videos, tech advice, etc. He has turned his hobby into a great little business that I’d thoroughly recommend you try. Please support the small independent businesses at the heart of the hobby.

I placed an order late on a Wednesday and Friday morning it arrived . The website is packed full of information and videos where you can compare sound files and choose one you prefer.
He is always willing to offer advice and share tips also he is quick to respond to contacts.
Excellent.

Excellent service from Richard. Very knowledgeable about items he sells, replies quickly to enquiries. Lots of help and videos available online too. Purchases despatched quickly, with Royal Mail tracking provided.

I use this company for my sound decoder purchases because I know that I will always get excellent service and advice.

Purchased a DCC chip for a Thomas Bachmann model, I was advised of the best option and even offered the chance to add a stay alive which of course means it’s a fantastic runner now! Fast Post and very reasonable pricing.

Great company to deal with. Very knowledgeable staff and always a good range of decoders to choose from as well as other associated model rail products. Also for those of us relatively new to DCC sound there free to watch installation videos and social media are a great resource.

Incredible customer service from Richard. Always on hand to assist in anything decoder related. Been buying from Road and Rails years now. For one person business he provides a great service.

Please support small traders

Got to give it to Rich and Roads&Rails. Always goes above and beyond and is great when it comes to support. Absolutely my first call when it comes to DCC sound.

Fantastic seller, great range of model railway decoders and accessories, very knowledgeable too.

Very Helpful.
Directed me to the right sound decoder and very happy with the result.
Answered queries at out of hours too!

Excellent service from Richard bought lots other the years I've asked Richard loads of advice and always replys to my questions more on stay alives at the moment I will always go back to Richard for anything todo with my model railways for a one man band service is excellent

Fast clear communication, knows his products really, really well. Website is packed full of great information to find exactly what you need, and if you do have questions, he's quick to respond and advise what's best for your situation. Postage was quick, given that I am in Australia. I'll definitely be back for more great DCC products in the near future.

They sell high-quality decoders and utilise high-quality sound files. They test different speakers in different locos and recommend what works best. First-class service. Highly recommended.

I’ve used R&R a number of times with no issues. Richard is very knowledgeable and would always go back to them for advice and to make purchases for sound decoders and other items. Great service, orders are quickly dealt with and dispatched.

Really great advice and top quality service. Also due to being on messenger, you can ask anything and generally will get a message back within the hour which is fantastic. Really nice guy and offers great customer service and will give you his personal opinion on which speaker/sound file is best for specific models. Always use them for any sound decoder and would always recommend to anyone. Keep up the good work 👍👍👍👍

Excellent service always quick dispatch and a good source for dcc install components Rich is a great guy