Robinhooddiamonds Reviews 

Anne Jaelle did an amazing job on our engagement ring. We ordered the Miley with almost a carat and a half. It arrived in a beautiful box with a ring box inside and all the papers. It is absolutely stunning. She did very well at communicating with us throughout the process and we are very pleased that we went with Robin Hood Diamonds.

The ring turned out exactly how I imagined! I received great communication and customer service through every step of the process and the ring was finished very quickly. I would highly recommend Robinhood!

Buy with confidence! Beautiful rings and excellent customer service. I had to get my engagement ring resized, and the process was simple and easy. They were quick to answer any of my questions. My fiancée absolutely loves her ring!

The customer service is above and beyond! They asked to call me to make the process easier. Normally it’s hard to even get someone on the phone. Unfortunately, I’m a procrastinator, fortunately they speed up the ring process for me to get it to me in time.
I really cant express enough how great of a service and how happy I am with the ring! I’ll be back for another ring in 2yrs when we have the wedding ! Thank you guys! Don’t shop anywhere else but here! Where customers feel like family! Thank you again !

Annejaelle was amazing. She was so kind and patient with me as I changed my mind several times. She found the perfect fancy yellow diamond for me and the design team executed my vision perfectly.
It is hard customizing a ring and trying to envision the final product. I was nervous to open the box once I got it. The ring was perfection. I don’t think I could have come up with anything better. Thank you to everyone who touched this design and made this happen.

I was skeptical to purchase a ring for my wife online. I will say I am extremely happy I chose Robin Hood Diamonds. A huge thanks to the team who assembled my wife’s ring. And a special things to AJ. AJ worked with me from start to finish. She walked me through the entire process and was extremely helpful with relaying customization ideas to her team members. My wife is very happy with her ring. AJ and her team did an outstanding job. Thank You!!!

AnneJaelle was the best! Her customer service was great. For being customers all the way in LA she was able to give us great suggestions and options for our ring and once we received it, it was perfect!

I was reluctant but pleasantly surprised. Beautiful work, great packaging. Good service

Great communication by the staff. Ring is absolutely gorgeous!

I had an amazing experience buying rings from Robin Hood Diamonds. Was able to design exactly what I had wanted and within a couple days I had the computer renderings to approve. Communication from Anne was great. Her response time was so fast and she was very helpful. The ring arrived and is exactly what I was hoping for. Will definitely buy from them again!

Amazing customer service! Some of the best I have ever dealt with! There timely responses and how they stand behind there products is amazing!

My experience with Robin Hood Diamonds was outstanding, especially when it came to customer service. The team was responsive, patient, and took the time to answer every question without making me feel rushed. They communicated clearly throughout the process, kept me updated, and genuinely cared about making sure everything was right. It’s rare to find this level of professionalism and personal attention these days. I highly recommend Robin Hood Diamonds to anyone who values great service and a smooth, trustworthy experience.

I had an amazing experience with this jewelry company From the quality of the pieces to the level of customer service, everything was top tier. They were incredibly attentive, took the time to understand exactly what I wanted, and made the process feel smooth and enjoyable. I really appreciated how communicative and detail-oriented they were throughout the experience. You can tell they genuinely care about their clients and craftsmanship. Highly recommend!

I had the best buying experience ever! They rushed the whole process so I could have it on time for my event. I can’t rate them high enough!

Outstanding customer experience. RBH made everything simple and easy. Loved the quality of their service and the piece I purchased. The customization was flawless.

I had such a great experience with this jewelry brand! Their team responded incredibly fast, was so accommodating to all my questions and requests, and provided wonderful service from start to finish. Everything felt easy and stress-free, and you can really tell they care about their customers. Highly recommend!

We had an extremely frustrating experience with Robin Hood. Yes, the ring looked beautiful when it arrived — but that’s where the positives end. Within a week, the diamond became loose, which should never happen with a properly made engagement ring.

We took it to a local jeweler, who immediately pointed out that the setting was misaligned and poorly secured. In other words, the ring was not constructed correctly from the start.

When I contacted the company, the response was shocking. Instead of taking responsibility, the man I spoke with was rude, dismissive, and openly offended that I dared to question the quality of their work. He also claimed they don’t keep copies of their diamonds’ grading reports — which is alarming for any reputable jeweler.

At the end of the day, my fiancé spent $3,000 and what we got in return was a defective ring and terrible customer service. I’m incredibly disappointed and honestly feel taken advantage of.

Ring came and is beautiful. Took it to a jeweler and confirmed it is a Diamond. Setting is well made. Overall I would purchase from the site again.

Amazing customer service and my ring is absolutely stunning. Could not be happier!!

The ring I created is gorgeous and the timing to receive it was right in line with the timeline/policy listed on their website. Can’t wait to show it off! And can’t wait to safe money to buy something else!