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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Also, letztes Jahr im Juli hatte ich Ware bestellt und war sehr gespannt. Als die Ware kam war ich sehr enttäuscht. Qualität nicht gut, Größe hat nicht gepasst. Seit 1 Jahr versuche ich mein Geld zurü... Toon meer

Beoordeeld met 5 van de 5 sterren

What a site! And what incredible selection! Let me say, I am a shopping expert (whether that’s something to brag about, I’m not entirely sure), and I must confess that I was over the moon with the s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was concerned when I read some of the other reviews, but my first experience with Rock Active was excellent. I ordered my top on January 8 and it arrived January 25. It looks exactly like the pictu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I came across the online store through Instagram, and I have been browsing for several times before placing order yesterday. I like the tops very much but it will be perfect if you have a little more... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkelen en mode

Informatie afkomstig van verschillende externe bronnen

Rock Active


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

196 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Total Rock Stars

Shopping at Rock Active was so much fun with all of the unique attire! The best part is I am a very tall woman and their honest size charts were a tremendous help ♥️

They were also very quick in processing my order where they found a top out of stock in my size. They instantly contacted me and helped me find a replacement.

They really do ROCK!!!!!

15 februari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Gwen,

Thank you so much for your kind words. We really admire you taking the time out to share your experience with us. Please let us know what we can do for you in the future and we are looking forward to your next purchase.

Beoordeeld met 3 van de 5 sterren

Sérieux mais mauvais rapport qualité/prix

Prévenue par mail de l'arrivée de l'article. L'envoi a été rapide. Le colis est arrivé en à peine une semaine. L'article commandé est conforme à la description. Le seul bémol est la faible qualité du produit par rapport au prix. Payer aussi cher pour une si piètre qualité, c'est vraiment dommage !

9 februari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Sabrina!

We sincerely apologize for any issues with your order. We value our customers and truly appreciate the time to share your opinions. Again, thank you for taking the time to write this review. We look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Still zero information about tracking…no product in hand.

Still zero information about tracking information and delivery date. Replies to the email I was sent in regards to my concern are undeliverable. Was told that order was shipped and I would be given a tracking number immediately, as somehow there was a "mistake" that one was not given in the first place. 3 days later... nothing. I will allow 24 hours to rectify this, or the Better Business Bureau, my credit card company, and my lawyer wil be called. I will also go the ends of the earth on every social media outlet, letting people know that this site is bogus.

8 februari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Michele,

We want to extend our wholehearted apologies concerning all the business that you have faced. We pride ourselves in sustaining the highest quality standards for our clients. Hence, we hope you will give us a chance to discuss this further with you. We have sent you a private message and see how we can make things good. Thank you!

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM!!!

I saw your products on facebook and was impressed by the cuteness of the leggings and top. I was about to place an order until I saw a picture of a top and bottom (set) that I already have. Then I realized that your website is a scam. You are showing images of products made by bigger companies and making people believe that those brands are yours. Bad, very bad...especially knowing that your company is based in China. Please quit scamming people. You're showing good quality products made by other companies and when people get their orders, they are very disappointed. You people changed the top/bottom name brand from PE Nation and changed the letter N to an F and named it FATION. Please quit your dirty scam practices.

2 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Totally in love!

So many great sports things. I couldn't quite chose- and i wish i could have ordered more..
If the material is good too, then i will order soon again!

2 februari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Katicabogar,

Thanks for the awesome review. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right. Please do visit again, we'd love to have you as a customer again.

Beoordeeld met 5 van de 5 sterren

Hi everyone

Hi, I am really happy to found your Page via facebook! Its a well structured page with so Many different articles! I will Order soon again!
Regards Doris

2 februari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Doris,

Thank you for taking the time to leave us such a nice review. That's how much your review means to us all. Please do visit again, we'd love to have you as a customer again.

Beoordeeld met 5 van de 5 sterren

trully excellent

Well ergonomised, beautiful things to shop :)
Waiting for my parcel now :D

1 februari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Olga,

We really appreciate your business. We work hard to meet expectations like yours, please let us know what we can do for you in the future.

Beoordeeld met 4 van de 5 sterren

I like the pattern of the apparel

1 februari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Helen!

Thank you for appreciating our collections and we really appreciate you taking the time in providing us a positive feedback. We are looking forward to your next shopping!

Beoordeeld met 5 van de 5 sterren

Awesome stuff easy ordering experience

I'm always weary about purchasing items from online stores that I see on Facebook however this one was great. They really had cool stuff online
however I was debating if I should make in order. But then I got a discount coupon which made me make it. I made an order, received an update on the status of my order, and actually got a personal note from somebody at their company. I haven't received my order yet however with all the updates I'm getting I'm sure it will come. Good job RockActive.

31 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Izgubljeni!

It’s great to read about your satisfaction and we appreciate you taking the time to share your positive experience. We aim to provide the best service to every customer! Looking forward to your next purchase!

Beoordeeld met 1 van de 5 sterren

Poor quality clothing

Poor quality clothing and the best option of compensation is 75% off another item ....which is going to be equally as poor quality which will also take weeks and weeks to come.
Will not be using again.
Wish it was easier to detect these types of companies.

31 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Jennifer!

Our sincere apologies for the negative experience you had. Your feedback is important and we would like to make things right.

Thank you.

Beoordeeld met 4 van de 5 sterren

The website was easy to navigate and…

The website was easy to navigate and use. The clothing is super cute. A little pricey. I haven’t received my order yet so can’t say how the quality is. If it’s as good as it looks I’ll be stoked !!

31 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Roni!

Thank you so much for ordering in our shop and we agree, the site is really easy to navigate. We really appreciate your business. Please let us know what we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

Fantastic quality items

Fantastic quality items for my workout and gym training, super service and really pleased with ROCK ACTIVE items , looking forward to browsing your new stock items , havnt found anything else with the wonderful design

30 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Pammy!

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

Beoordeeld met 5 van de 5 sterren

Great experience

Smooth simple process, great prices!

29 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Mary!

We’re so happy about your visit to our shop went so smoothly. Thank you for taking the time in leaving us a positive review. We’d love to continue providing great service to awesome customers like you. Looking forward to your next purchase.

Beoordeeld met 5 van de 5 sterren

My experience has been great

My experience has been great! The website is easily navigated and shows clothing well. Great experience!

29 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Deb,

It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order - and now waiting eagerly for my order to arrive.

27 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Sara!

We’re so happy about your visit to our shop went so smoothly. Thank you for taking the time in leaving us a positive review. We’d love to continue providing great service to awesome customers like you. Looking forward to your next purchase.

Beoordeeld met 5 van de 5 sterren

I love your product

I love your stuff and your service and the great prices

27 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi RoselineBenoit!

Thanks for leaving us such a wonderful review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation, customers like you that make our job wonderful. We look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Great products

Great products, well priced, good communication and free worldwide postage, what's not to like :)

26 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Sarah,

Thank you for taking the time to leave us such a nice review. That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right. Please do visit again, we'd love to have you as a customer again.

Beoordeeld met 5 van de 5 sterren

Very responsive to my order

Very responsive to my order, lots of feedback on the delivery process. Looking forward to receiving my apparel!

26 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Jane,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. We are optimistic that once you receive your item, you will definitely love it.

Beoordeeld met 5 van de 5 sterren

Great experience

I was concerned when I read some of the other reviews, but my first experience with Rock Active was excellent. I ordered my top on January 8 and it arrived January 25. It looks exactly like the picture on the website and the quality is better than expected. I followed the size recommendations and the fit is perfect. I don't think my tracking info was ever updated and it took a while because it was shipped from China. I hope everything goes as well if I order again.

25 januari 2019
Review zonder uitnodiging
Logo Rock Active

Antwoord van Rock Active

Hi Katie,

We are incredibly grateful that you took the time out to leave us this note. All feedback is important to us, so we appreciate the time you took to tell us about your experience. Feel free to contact us anytime if you have any additional concerns or questions you can visit this link: https://Rockactive.com/pages/contact-us.

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