ROK Coffee Reviews 

To be honest, it's probably the best value for money to get a good coffee. Since 2015, i've been making 2 coffees every lunch for me and my dad, it's become our little ritual. More than a coffee maker, ROK is a experience. I use a pod coffee maker for caffeine and a ROK for the pleasure of good coffee.

I have been an early onboarder of the ROK and while I use it daily I was not impressed by the quality of the espresso. In my last attempt to stick with it before forking over thousands of dollars on a suitable pump machine I bought the chamber upgrade kit, beech tamp, and funnel. These upgrades have been more then worth their dollar in the quality of the equipment and I should have done this along time ago. The tamper fits well in the baskets and the grounds funnel cuts down on the mess when loading from my niche. I am very very impressed that these small changes made such huge upgrades in shot quality and I can assure you I will be using my ROK far longer then I anticipated before upgrading to a prosumer home machine and I am also no longer interested in any of the flair products as your upgraded unit is on par with the quality I have tasted from them at far lower prices.

Very quick delivery, high quality products. Thanks!

Good warranty / refund policy. Good UK - EU consumer coverage. No surprising taxes or transport fees added.

Rok advocate from way back and on my 2nd Rok Espresso. Upgraded to GC and grinder. Recently bought the Crema Plus kit and the Dosing Funnel. Only niggle is why does nothing fit? The tamper is too small for the portafilter, the Crema Plus kit doesn’t fit properly in the portafilter and the Dosing Funnel doesn’t fit on the Crema kit. I make coffee throughout the day and it is a bit annoying.

Yes arrived and works. Thanks

Fast service (even currently), very reasonable price for replacement parts for their machine. The Presso/Rok machine is a very nice way to made very good quality espresso (provided you have good coffee beans and a grinder which grinds fine enough). I have had to replace a few parts, but my machine is quite old.

Great British company and always great service, quick delivery off accessories and parts

Top coffee made simple

Delivery of the converter kit was really fast...even faster than originally promised.
Kudos to ROK for offering the conversion kit as a retrofit to the original design...very eco, very considerate, very appreciated.
The how-to video was clear and easy to follow.
GO ROK

Colis livré très rapidement.
Montage facile et mouture adaptée à ma machine espresso Rok

I received a rok espresso machine a few years ago as a wedding gift and loved everything about it except the tiny plastic tamper. I checked out the website and found that rok not only has a beautiful tamper they have upgraded the espresso machine AND have a conversion kit! I love that they stand by their product enough to offer a conversion kit instead of pushing a whole new piece.

my spouse was dead set on the rok grinder after conducting some extensive research, and, after learning of the price of other comparable grinders on the market, i, too, felt like this would be a great investment. while, of course, there are far more affordable items you could purchase that serve the function of grinding whole coffee beans, i truly believe this is something we’ll keep with us for years to come.

first, the amount of coffee we had been wasting using an electric grinder was a tragedy. we threw out unusable, fine powder that couldn’t be brewed and went through bags of whole bean like water. the rok grinder has proven to be highly consistent in its grind with essentially zero wasted product other than what clings to the machine from static. nearly every morning the electric grinder had to be used, i would wake up due to its incredible noise. the rok grinder is insanely quiet and hasn’t woken me up a single time - i don’t think it will, ever.

that said, the shipping from england to nevada was unexpectedly quick which was a pleasant surprise. it arrived within around a week or so and my spouse excitedly went to play around with the new toy.

the grind adjustment wheel immediately seized and, despite the desperate attempts at getting it to function again, my spouse or i simply could not figure out what was wrong or how to fix it. we lamented the issue for some time before i decided to email the rok team, who quickly responded with a highly detailed instructional pictorial that allowed my spouse to troubleshoot and get the grind adjustment wheel working again. i was so pleased with how cordial and to-the-point the customer service was. no hassle, no unneeded questioning - just an answer.

the only downside to this product is it seems the new design has left off any sort of numbering system on the grind adjustment wheel in lieu of tactile clicks that indicate when you’ve made the grind finer. there aren’t any clicks when you coarsen the grind. the clicks are appreciated from an interfacing perspective but don’t necessarily help in determining your grind size. the lack of numbers on the wheel (ie. 1-24 on each of the grind settings, 1 being coarsest, 24 being finest) makes it difficult to determine where you are in terms of coarseness. there is no indicator of either extreme setting, so this seems to be something that you have to either add yourself or pick up on your own and intuit through continued use and trial and error.

Very quick and helpful replacement of a small part under warranty.

I am having fun with the ROK. I am hoping to use it in my beverage sales as a show tool and a working piece of art.

Your shipping was prompt and packaging secure. Thank You.

Easy purchase, quick turnaround on the shipment of the parts. Great overall service.

Had my ROK for years.
Just brought some new accessories for
it.

It’s great that they make upgrades for old machines.

Brilliant product, company and service.

The crema plus basket does not fit as tightly inside the Portafilter cup as the standard Portafilter basket,.... that can't work well.

Disappointed and disapointing ....
ROK coffee was a good brand....

Sorry with that
Mr M. Fabien