Rom Valley Glass & Glazing Reviews 209

We recently had our for bi-folds, windows and front door fitted, and what a choice we made to use Rom Valley!
Highly professional service throughout, from the initial tour of the showroom, to the expert advice given, right through to the install!
Would highly recommend!
Thanks

Where do I even begin? The most professional and friendly service. After choosing this company through a recommendation we could not be more pleased with the whole process. From designing, sizing and changing our minds a fair few times- we can’t have been the easiest or customers! James was patient, understanding and gave us his expert advice and support throughout.
When it came to delivery and fitting it was as smooth and stress free as possible. Lee and Liam where friendly, knowledgeable and I think they tidied up more mess than they actually made!!!!
Thank you again to the whole team!

Competitive with price, reliable & good quality of workmanship

Very happy with all the team at Rom Valley. I was certainly not the easiest customer I changed my mind so many times before finally making a choice. James was patient and offered advice for each of my changing ideas. Fitters were punctual and prioritised the things we needed in first to accommodate our renovations. The final result is amazing. We have new windows, front door, bifold and a lantern. Looks amazing very impressed would recommend 100%! Thanks guys!

Rom Valley were fabulous to deal with! I was recommended by a friend and their service was above and beyond. Very professional from start to finish and everyone we dealt with, from the owner Jack, through to the fitters Scott and Harry were superb. The product looks beautiful and is of very high quality. We are delighted. Thank you!

I can highly recommend Rom Valley Glass. They recently installed a new composite door for us, complete with glass side panels. We are really pleased with the door and the level of service we received. James, Jack, Alan and team helped us throughout the design process as we wanted to match the glass in the new side panels with some existing stained glass panels, whilst also adding a more modern twist to the design. We couldn’t have been any happier with the results. If you are looking for new windows and doors I highly recommend taking a visit to the excellent Rom Valley Glass showroom.

Rom Valley Glass have been brilliant from the start. They were recommended by someone on Instagram as I was looking for Aluminium Crittal Style doors. James kindly showed us around the showroom and accommodated our budget as best as he could showing different options that could work for French doors we were after.

Their showroom was incredibly impressive and unbelievably clean and smart. They have lots of variety on display of windows, doors, skylights etc and even made me a cup of tea in a Rom valley glass mug!!

They have been very communicative and helpful at all stages and updated me via WhatsApp of when we could expect our delivery.

We chose supply only and the builders fitted the doors. During the fitting day they had a few questions and were not sure about a few elements and Jack was helpful on the phone and immediately arranged a call with one of Rom Valley’s fitters to talk with our builders over FaceTime and the problem was soon solved. They were incredibly helpful and really gave us the time of day and no question was ever too much for them.

Being able to WhatsApp them just makes things so much quicker and easier than constantly sending emails or picking up the phone for sending photos and the odd question. They are always quick to respond.

Highly recommend them. A good quality product but also fantastic customer service from very nice people which makes all the difference for a smooth and positive experience. I would 100% use them again.

I would only recommend this company,especially James who was great help from start to end.

I was recommended Rom Valley glass by a friend who was having windows installed by them. He was absolutely 100% spot on, they were excellent. Right from the 1st contact with Jack, then emails, then Jack and his surveyor coming round to measure up the job and finally some excellent, clean and tidy fitting by Scott and Harry everything was perfect. This was a very large window replacement but it was all carried out very easy and professionally by everyone involved. The new windows look great and the noise level has dropped substantially. Should be warmer in the winter too. Recommend Rom Valley !

Had antique glass fitted into alcoves in living room. The effect looks stunning! The fitters were friendly and professional. Would have no hesitation in recommending this family business!

We are very pleased with our new slick windows supplied and installed by Rom Valley Glazing. Very impressive showroom which made it easier to decide on the product best suited to us. Any concerns we raised during the process were addressed promptly and profressionally. Excellent service from start to finish, thanks James! Would highly recommend.

Extremely professional family run business with customer satisfaction and trust as the focus of business strategy. From initial consultation to design, fitting and aftercare, I felt comfortable with everything. I would 100% recommend.

Excellent communication, install and quality of products. Would highly recommend.

The whole process from ordering to installation was pleasant. No pushy salesmen and good fitters who cleaned up behind themselves and were friendly and cheerful.

Rom Valley were 1st class from start to finish.The workmanship was excellent. They were punctual, informative and very tidy. We are so pleased with our new door and windows and highly recommend them.

I had a Palladio front door fitted. Jack was very helpful from the beginning when choosing the door and was full of information regarding the door. Installation was excellent. Will definitely use Rom Valley again as excellent service start to finish.

Fantastic service, great quality work. Jack's engineer gave unbiased opinion, saved me hundreds of pounds by not replacing the whole door. Instead he fixed the door hinges and other parts, made it look as new.
Thank you Rom Valley for a great job

Unbelievable service from choosing our doors (bi-folds) in the showroom to installation.

Every member of the team is highly knowledgeable and the company as a whole is very user-friendly.

Highly recommended.

Highly recommend! Work completed to a high standard very reliable and efficient.

Rom Valley did a fantastic job replacing our front door. Everything went very smoothly, from the first contact, communication, measurements and installation. The builders have done a thorough and clean job, and also replaced the old frame and sill, enhancing the look of the entrance of our house, either outside and inside. I highly recommended them.