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Beoordeeld met 3 van de 5 sterren

I can't seem to find the accessories listed in the manual. BBQ basket, kebab sticks, and a other items. Does Ronco not sell these items. Ronco says they will return all questions asked, but I have... Toon meer

Beoordeeld met 1 van de 5 sterren

Made an online purchase on the Ronco.com website. The confirmation/shipping notification e-mail noted that 0 (zero) packages had shipped and gave me a tracking number that, of course, didn't work... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I waited years to order the rotisserie, and what a shame that I did. I consider myself an experienced cook, but rarely could produce a chicken that was perfect. The first two times I cooked on the Ron... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The flavor injectors came as a set of 2. One is a solid-flavor injector and one is a liquid-injector. The solid-flavor injector does not seem to last very long. Only after couple uses and the head is... Toon meer

Bedrijf heeft geantwoord

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TrustScore 3 uit 5

594 reviews

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Beoordeeld met 5 van de 5 sterren

This is my second rotisserie after the …

This is my second rotisserie after the first looked too bad with paint burned off and I call it my EZ-Clean. Forget the EZ-Store. It has a secure spot on the counter for almost daily use. I find it much easier for an old man to use.

8 mei 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

We are so glad to have a space on your counter. Happy Cooking!

Beoordeeld met 4 van de 5 sterren

We didn't have much of a problem …

We didn't have much of a problem getting what we wanted. The problem I have is Ronco say they are on Facebook but I never found them there.

7 mei 2017
Review zonder uitnodiging
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Antwoord van Ronco

Rebecca, I am sorry you had a hard time finding us- here's a link to our Facebook page. We are listed as Ronco Products. We look forward to connecting with you.


https://business.facebook.com/RoncoProducts/

Beoordeeld met 5 van de 5 sterren

I bought this for a friend of mine it …

I bought this for a friend of mine it arrived quickly and he LOVES it!!! I'll be ordering one for myself after seeing what he's cooked up!

5 mei 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

Robin, we are so happy your friend is enjoying his Ronco product!

Beoordeeld met 4 van de 5 sterren

My order was placed on hold without …

My order was placed on hold without contact from Ronco to me as to a problem. Once Shannon from CS got involved we worked the order out.
The only complaint is no one contacted me that there was a problem until I asked several times what the status on my order was. Ronco my need to add a policy of contacting CS if there is a problem so they can contact buyer to solve problems sooner.

4 mei 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

Tommy, I apologize that there was an issue with your order, but I am so glad that Shannon got it worked out quickly, she is a gem!

Beoordeeld met 5 van de 5 sterren

The Ronco Rotisserie.

The Ronco Rotisserie is a very good kitchen addition Had one previously and wore it out, would not buy any other rotisserie on the market.

3 mei 2017
Review zonder uitnodiging
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Antwoord van Ronco

Thank you Ronald, we are so happy you enjoy the Showtime Rotisserie!

Beoordeeld met 5 van de 5 sterren

I have been a Ronco cxustumer for many …

I have been a Ronco cxustumer for many many years. Support, quality, and innovation has been excellant. I first learned of Ronco when on a buiness trip and was flipping through channels late one night at a hotel.

3 mei 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

Thank you for the kind words Ronnie- love the story :)

Beoordeeld met 2 van de 5 sterren

Not as advertised

I was very disappointed as non of the knives were sharp as advertised. I was very excited about the showtime knife. It looks super sharp in the TV add. I couldn't even cut an onion with it. I ended up taking all the knives to a sharpening place and spend another $60 to get them. Sharpened. Then steak knives are good. The rest very disappointing.

2 mei 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

Homie, I apologize that your order was not as expected. If we can assist you with exchanging or returning your order please contact customer service at 855-857-6626 or email us at support@ronco.com.

Beoordeeld met 3 van de 5 sterren

I called ronco to see if there was a …

I called ronco to see if there was a difference between the 5250 and 5000 kabob rods and they informed me that there was in fact a difference,so I ordered one set of each to answer anyones questions about it,only to find out that there is no difference .They measure the same length and compaired the two to find out that they are identical.

2 mei 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

Robert, I apologize for any miscommunication that happened with your order. It is true that the kabob rods are different lengths for the different models of rotisseries, although the length is only very slightly shorter for the 5250 model.

I am sending you an email to see about getting you a refund for the second set of kabob rods that you did not need.

Beoordeeld met 5 van de 5 sterren

Although I had a problem with part of …

Although I had a problem with part of my order, you replaced the whole order promptly.

30 april 2017
Review zonder uitnodiging
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Antwoord van Ronco

Zoe, I am so glad to hear that we fixed your order and that it was replaced promptly!

Beoordeeld met 3 van de 5 sterren

First attempt was not very successful

First attempt was not very successful. It will take practice. You cannot just follow the book and it just works like magic.. It seems you have to already know the consistency you are supposed to have to be able to play with it and add liquid or flour until it is right. If you are not familiar with making pasta just being told to add until it is right does not really help much. I'll keep playing with it and eventually I guess i'll either give up or learn what the "right" dough is.

30 april 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

Billy, we are sorry to hear that your first attempt at fresh pasta did not go smoothly. There many of variables that contribute to successful pasta dough, but once you have the consistency down it is a success every time. I find that getting a visual of how the dough should look really helps. I am attaching a link with some good dough tips and pictures, I hope this helps :) http://www.seriouseats.com/2015/01/best-easy-all-purpose-fresh-pasta-dough-recipe-instructions.html

Beoordeeld met 3 van de 5 sterren

I like the speed basket and would …

I like the speed basket and would recommend them.
The only problem with Ronco was, I placed my order on March 30 and
didn't receive them until April 25.

29 april 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

I don't like to hear that Frederick! I am sorry your order took so long, I am going to send your comments to the customer service department to investigate this further.

Beoordeeld met 3 van de 5 sterren

Your product is good

Your product is good, especially your Rotisseries. I have had one for years and we like it. The only thing that bothers me is that when you place an order you get no reply back saying the order has been receive or if it is even in stock. Then after some time you get an email saying it has been shipped.

22 april 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Worked perfectly - fun to watch!

Got these for my daughter and son-in-law. They were extremely pleased with them. They were so excited that they sent me a video of the skewers going in the rotisserie. They worked like a charm.
I will be ordering some for my rotisserie very soon.

Great add-on to the rotisserie.

21 april 2017
Review zonder uitnodiging
Logo Ronco

Antwoord van Ronco

Thanks, Carole! The skewers add a lot of versatility to the rotisserie, I am glad your daughter and son-in-law are enjoying the rotisserie.

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