They delivered to a huge apartment building and just left the flowers outside. Person could not find them and never received. Could not talk to a human at the rose forever company, just received an e... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’m very impressed with Rose Forever. I was looking for something special for a woman that I care for, and I believe the roses in a box will be perfect. It was easy to purchase at a wonderful discount... Toon meer
Bedrijf heeft geantwoord
I purchased my forever roses when I purchased my first home four years ago. They are still sitting on my dining room table just as beautiful as the first day I purchased them. I get so many compliment... Toon meer
Bedrijf heeft geantwoord
I bought my wife the black velvet heart shaped box for Valintines Day with red roses, and it is so dramatic and beautiful in its presentation. Looking forward to giving something special for a up comi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Discover Forever Roses. Experience the beauty of long-lasting roses that never fade. Perfect for unforgettable gifts that last a lifetime, our preserved roses offer timeless elegance and make ideal gifts for any special occasion.
Contactgegevens
401 Broadway, 10013, New York, Verenigde Staten
- (888) 568-7673
- HELP@ROSEFOREVER.COM
- roseforever.com
3,6
Gemiddeld
109 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fast delivery and great product
Fast delivery and great product. I made the purchase as a gift and it was well received with glee. This is product is uniquely creative 💯👍🏾👍🏾
14 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Thank you so much for your wonderful feedback, Charles!
We’re truly delighted to hear that your gift was delivered quickly and received with such joy. It means a lot to us to know that the product made a great impression and brought happiness.
Best,
Rose Forever Team
Don't buy roses from this company
Package was not delivered within 5 business days as advertised, so I had to order some more permanent roses on Amazon that were better and for less so my wife would have flowers on Valentines day. Once their's arrived three days late they would not send a return label to refund my money. Next time you want to buy these type of roses go to Amazon or Costco to save money and get it same day or next day.
14 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello Demaris, we sincerely apologize for the frustration and disappointment this experience has caused you, especially given how important Valentine’s Day is. We truly understand how meaningful it was for your wife to receive her flowers on time.
Upon reviewing your order, we see that the free standard shipping option was selected at checkout. This shipping method typically takes 3–5 business days for delivery and may take up to 7 business days depending on the destination and courier handling times.
For Valentine’s Day, we also offer multiple shipping options, including free standard shipping and expedited shipping, which is specifically designed for faster delivery during peak periods. Delivery timelines can vary based on the option selected.
That said, we completely understand how disappointing delays can be, especially during special occasions. We truly regret that your order did not arrive within your expected timeframe and that this led you to seek an alternative.
If you would be open to it, we would appreciate the opportunity to review your order further and see how we can assist. Please feel free to contact our support team directly with your order number so we can personally look into this matter.
We value your feedback and remain committed to improving our service and communication moving forward.
Best,
Rose Forever Team
What a waste
What a waste , i should have stuck with "Million Roses" ..nope, lesson learned. You get what you pay for.. paid for 3 day delivery to arrive 2/13, arrived 2/17, after hours at my Wife's office, noting "Sender Not Found" ..DUH at 7:30 in the evening? Smh, another flailing NYC business. UPDATE: Response to below , I have sent several emails , with my order number and tracking information.... "Crickets" 6 days and counting. Maybe you should check your emails before making "Canned Response" smh.
12 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello Mr. Happy G. Luck. We are truly sorry to hear that your order did not arrive on the expected date and for the frustration this has caused you. We completely understand how disappointing this must have been, especially when the delivery was meant for such a special occasion.
The “Sender Not Found” update and the after-hours delivery attempt are certainly not the experience we want for our customers. We sincerely apologize for the inconvenience and the added stress this situation created.
We would truly appreciate the opportunity to review your order in detail and make this right. Kindly send us your order number so we can investigate what happened and discuss appropriate compensation for the inconvenience you experienced.
Your feedback is important to us, and we are committed to resolving this matter properly.
I rarely ever leave negative reviews
I rarely ever leave negative reviews, but I feel compelled to share my experience so that other customers are fully aware of how this company operates.
I feel obligated to warn others. I ordered well before Valentine’s Day, and the company told me my delivery would arrive on Valentine’s Day itself. But after Valentine’s Day passed, and only after multiple attempts to contact them, I was finally informed it wouldn’t be delivered for almost two weeks later—far too late for the occasion.
What’s worse is the complete lack of communication. I have called and emailed over five times trying to get clarity, updates, or a refund, and they have completely ignored every attempt. No responses. No accountability. No resolution.
As of today, I still have not even received my order.
When a company fails to deliver what they promised on a date as important as Valentine’s Day, fails to communicate, and ignores repeated attempts by a paying customer to resolve the issue, it shows a complete disregard for customers.
I still have not received my order, nor have I received a response to my refund request.
This was one of the worst customer experiences I’ve had. Until they resolve this, I cannot recommend this company to anyone. Think twice before ordering here if you expect reliability and communication. Customers deserve much better.
6 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
We are truly sorry to read about your experience and sincerely apologize for the frustration and disappointment this situation has caused, especially given the importance of Valentine’s Day.
After carefully reviewing your order, we can confirm that the shipping method selected at checkout was our free standard shipping option. This service typically takes approximately 3–5 business days for delivery, and in some cases up to 7 business days depending on the destination and courier operations.
We understand how important delivery timing is for special occasions. For customers who require guaranteed holiday delivery, we do offer upgraded shipping options such as Valentine’s Day shipping or priority shipping at checkout.
At this time, the tracking indicates that your package is scheduled for delivery on Friday, February 20th. We recognize that this is later than you had hoped, and we sincerely regret the disappointment this has caused.
Please know that we take feedback seriously and are continuously working to improve both our communication and service experience. We would still welcome the opportunity to assist you further and resolve this matter directly.
My order number is 141192 I never even…
My order number is 141192 I never even received the item and it says delivered this is absolutely nuts never again will I even think of ordering again wouldn’t recommend to any one I need a refund for my order immediately I waited for my item for valtines day
And valtines day came and went without gifts
I need help asap
14 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello Frankie, w are truly sorry to hear about your experience and understand how upsetting this must have been, especially with it being intended for Valentine’s Day.
After reviewing Order #141192, the tracking information shows that the package was marked as delivered on February 14, 2026 at 1:24 PM in Menifee, CA 92585. The carrier’s confirmation indicates it was delivered to the front door or porch.
We completely understand how concerning it is to see a delivery confirmation when you have not received the item. In some cases, packages may be left in a discreet location for security reasons, received by another household member, or mistakenly delivered to a nearby address.
Please contact us directly with your order details so we can properly assist you. We would be more than happy to open a carrier investigation and work toward a resolution as quickly as possible.
Again, we sincerely apologize for the frustration this has caused and appreciate the opportunity to help make this right.
False advertising! Don't rely on a gift being delivered on time
Not recommended! First, I ordered roses for my granddaughters Valentine gifts as RF falsely advertised orders would arrive on or before that date.
Took days to get tracking just to find out they hadn't even left NJ.
In addition, they sneak a $2.95 "subscription" service that they will hook your cc for a monthly cost of $29. I did not agree nor sign up for said subscription. I sent and email and called their phone number and have yet to receive a reply. I am a person who does file complaints with AG state offices and this company will certainly get one.
Don't put yourself, your cc info or plan on a gift being delivered on time as they do not deliver on any front!
14 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello, We sincerely apologize for any inconvenience caused, and we deeply regret to inform you that, despite our best efforts, your package did not arrive on Valentine's Day.
To properly review what happened and assist you right away, may we please ask for your order number? Once we have that information, we will immediately investigate the shipment status and the subscription concern to provide you with a clear resolution.
Again, we truly regret the inconvenience and appreciate the opportunity to look into this for you.
Placed my order a week before…
Placed my order a week before Valentine’s Day and payed for the guaranteed Valentine’s shipping just to be notified 48 hours before the holiday that they sold out of my flowers and I should choose an alternative. When I asked about the alternative I was told there was no alternative and I would not be getting my delivery at all. Now I’m stuck looking for last minute flowers on 24 hours notice. The worst service imaginable.
Hello Alvin,
Rose Order#140417
I’m adding the email from rose forever below to note the order was NOT delivered. Bad service and I’m shocked I expected more from a company that can’t even get their orders straight. Please remove your erroneous response.
I apologize for the confusion. At the moment, all of our 36-count roses are sold out, which is why you are not seeing them available on the website.
Because we cannot guarantee delivery by tomorrow, February 14th, we can offer you a full refund at this time.
Please let us know if you would like to proceed with the cancellation and refund, or if there is anything else we can assist you with.
Joanna
Customer Coordinator
Rose Forever New York
Image
Image
roseforever.com
12 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello Alvin, we sincerely apologize for the frustration and inconvenience this situation has caused you. We completely understand how stressful it must have felt to believe your Valentine’s order would not arrive as expected.
However, after carefully reviewing our records under your Alvin Morales, it shows that your order was shipped out in a timely manner and was successfully delivered on Monday, 2/9/26 at 11:04 AM.
If you are referring to a different order, we would truly appreciate it if you could provide the correct order number so we can investigate further. You may also reach out to us directly at help@roseforever.com
, and we will gladly review the details and assist you right away.
We understand how important timely delivery is, especially for occasions like Valentine’s Day, and we remain here to ensure everything is properly clarified for you.
Horrible experience for Valentine's…
Horrible experience for Valentine's Day. I placed the order 1/15 for Valentine's Day Delivery. Contacted them to see if it could be delivered on the 13th and received a text back indicating that the 13th is fine.
Well the flowers were delivered on Friday the 6th.
I have made 4 phone call attempts and 3 emails to them and they have yet to respond.
I mean come on I look like a fool having Valentine's Day Flowers delivered a week in advance.
Telling friends and family about my experience and they will not be giving them anymore business.
6 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hi Robert, we are truly sorry to hear about your experience and completely understand how frustrating and embarrassing that must have felt. Having Valentine’s flowers delivered a full week early is certainly not what you arranged, and we sincerely apologize for the inconvenience this caused you.
You trusted us with an important occasion, and we regret that we did not meet your expectations. We are also very sorry that your calls and emails were not responded to in a timely manner. That is not the level of service we aim to provide, especially during such a meaningful holiday.
Please allow us the opportunity to review your order in detail so we can better understand what happened and work toward an appropriate resolution. If you could kindly provide your order number, we will prioritize your case immediately.
Again, please accept our sincere apologies for the disappointment and inconvenience this situation has caused.
Impossible to contact customer service.
This is the second year in a row that I ordered flowers for delivery on Valentine’s Day and they came early. I tried about 25 times to call and email their customer service team to no avail.
10 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello David, we are truly sorry to hear that your order arrived earlier than expected, especially for the second year in a row. We completely understand how disappointing that must feel, particularly when the flowers were meant for a specific and meaningful date like Valentine’s Day.
In certain situations, when an item is running very low in stock due to high seasonal demand, our warehouse may release the shipment earlier than scheduled to ensure you receive the roses you purchased and to prevent the order from being canceled due to sell-out. While the intention is to secure your arrangement, we sincerely understand that this may not align with your preferred delivery timing.
We also apologize for the difficulty you experienced in reaching our customer service team. That is certainly not the level of support we aim to provide, and we regret the frustration this caused.
Please know that your feedback is important to us, and we are reviewing this internally to improve both communication and delivery timing for future orders. Again, we truly apologize for the inconvenience and appreciate you bringing this to our attention.
My order number is 143081 and I have…
My order number is 143081 and I have tried multiple times getting a hold of you guys I need to cancel my order and my membership which was only placed about 10 min ago. I need a full refund asap before we get lawyers involved
9 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hi Jordan, thank you for providing your order number.
We would like to inform you that your order #143081 has already been successfully canceled. A full refund has been issued. Please allow a few business days for the funds to reflect in your account, depending on your bank’s processing time.
Additionally, your membership has been canceled, and you will not incur any future charges.
We sincerely apologize for the stress and urgency this situation caused you. If there is anything further you need assistance with, please do not hesitate to let us know.
Online fraudulent company
Do not waste your money. I placed an order mid-January for a Valentines gift. After seeing the order was delivered to the wrong address, I contacted customer support, which turned out to be a tremendous waste of time. Initially the company stated I ordered for “pick up” at a post office 30 miles from delivery address. When I forwarded the original order back to them showing it was order to be delivered to my child’s dorm, they replied that the mistake could not be corrected and she would need to travel the 30 miles to retrieve the order. Absolutely unacceptable. I explained my child was in university and did not have a vehicle to do a pick up. I requested a refund or, that the order be reshipped and delivered to the address AS I ORDERED it to be. Neither has happened and no reply has been received regarding their mistake. This has been a waste of $100, my time and this company is a fraud.
29 januari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello Dean, we sincerely apologize for the frustration and disappointment this situation has caused you. We completely understand how upsetting this must be, especially since this was meant to be a special gift for your child.
After carefully reviewing your order, it shows that the package was shipped to the original address provided at checkout. However, for reasons noted by the carrier, the package was not delivered directly to that address. To prevent potential loss or theft, the driver redirected the parcel to the local post office and left a notice card with instructions for pickup.
We truly regret the inconvenience this has caused, particularly given your child’s circumstances. Unfortunately, once a package has been redirected and is being held by the carrier, we are unable to request that it be rerouted to an alternative address.
Again, we are very sorry for the inconvenience this may have caused you.
⚠️ Please buyer beware at checkout
⚠️ Please buyer beware at checkout. Don't check the sneaky box for the additional discount and subscription right above pushing pay button! I did, but then deselected it. On email receipt, that mistake charged me for 2 more boxes! I wrote them right after. Hours later they wrote back and they wouldn't refund, saying the order went through and that box can't be unchecked, saying sorry for the inconvenience!! Ripoff alert!⚠️
5 februari 2026
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello Paul, thank you for sharing your feedback, and we sincerely apologize for the frustration and confusion you experienced during checkout. We completely understand how upsetting this situation must have been, and we truly regret any inconvenience caused.
To clarify, the additional items were added through a promotional pop-up offer during the checkout process, which requires customer confirmation before proceeding. Our system records show that the offer was accepted, which is why the extra boxes were included in the final order.
We understand that this may not have been your intention, and we are very sorry for the misunderstanding. Unfortunately, once an order has been processed by our warehouse, we are unable to cancel or modify it, as the items are already in preparation or in transit.
That said, we truly appreciate your feedback and will be reviewing our checkout experience to ensure it is clearer and more transparent for future customers. Your input is valuable to us, and we regret that this did not meet your expectations.
Timely Correction
I had a special where I got 2 flower arrangements for a discounted price but I wanted to send them to 2 different addresses. Also I forgot to submit my note for the flowers. I emailed the customer support and they responded right away and cleared up my orders and got them to their destinations in a timely manner.
16 september 2025
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Thank you so much for sharing your wonderful experience, C Bingham.
We’re delighted to hear that our team was able to quickly assist you in getting both arrangements delivered to the correct addresses and that everything arrived on time. Your satisfaction means a lot to us, and we truly appreciate your kind words and support.
We look forward to helping you with your next order soon.
I Ordered flowers for my wife's…
I Ordered flowers for my wife's birthday on 10/4/2025. I received them on 10/8/2025. When I opened the box I noticed red and black sie color on the box. I pulled the flowers out of rhe box and noticed instantly that they were smashed and not fluffed out as they looked in the pictures on line. Now I'm going back and forward through via email because I can't get no one one on the phone to tell them about these horrible flowers they sent. .
8 oktober 2025
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Hello Ronnie,
We’re truly sorry to hear about your experience and the condition in which your flowers arrived. We understand how disappointing this must have been, especially since they were meant for such a special occasion.
We’ve already responded to your email regarding the roses you received. Please note that the Royal Blue Roses in the heart-shaped box you requested for exchange are currently unavailable, so we’re unable to send that specific replacement at this time.
Kindly reply to our email so we can help you process your replacement as soon as possible. We sincerely appreciate your patience and understanding while we work to make this right.
Best regards,
The Rose Forever Team
Excellent customer service
Excellent customer service. Highly recommended
5 september 2025
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Thank you so much for your kind words! We’re delighted to know you had an excellent experience with our customer service. Your recommendation truly means a lot to us, and we look forward to serving you again soon.
Stunning arrangement
Stunning arrangement! I’ve bought one for myself and 3 gfs so far!
10 april 2025
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Thank you so much for your wonderful support! We’re happy to hear you love the arrangement so much that you’ve shared it with your friends, too. Knowing our roses bring joy both to you and your loved ones truly makes our day!
Best,
Rose Forever Team
A gift everyone remember
I can’t even count how many times I’ve purchased from Rose Forever! If you’re looking for a gift for your wife, your mom, a special person in your life—or even something thoughtful to bring when you’re invited somewhere—you can’t go wrong. Whether it’s Thanksgiving, Valentine’s Day, Mother’s Day, a graduation, or just a dinner at home, it always fits the occasion.
What I love most is that it’s not just a beautiful gesture in the moment—it’s a gift that truly lasts. Elegant, classy, and memorable every single time. Rose Forever is a brand I’ll always come back to.
18 september 2025
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Wow, thank you so much for your incredible loyalty and thoughtful words, Sam! We’re truly honored to be part of so many of your special occasions, from holidays to everyday moments. It means the world to us that you see our roses as not just a beautiful gift, but one that lasts and creates lasting memories. Your continued trust and support inspire us every day.
Best,
Rose Forever Team
Last Forever
I purchased my mom and mother in law some roses and they love it still a year laster… “brightens there day every morning waking up to them”.
19 september 2024
Review zonder uitnodiging
Antwoord van ROSE FOREVER
That makes us so happy to hear, Cerrell! We love knowing the roses are still bringing joy to your mom and mother-in-law even after a year.
Amazing experience
Amazing quality!
And the service is wonderful.
19 september 2025
Review zonder uitnodiging
Antwoord van ROSE FOREVER
We’re delighted that you’re happy with both the quality of the roses and our service.
Best,
Rose Forever Team
A touch of luxury in every petal!
I recently ordered from Rose Forever, and I’m genuinely impressed with both the product and the service. The roses arrived in perfect condition — vibrant, and beautifully arranged in their signature box. The packaging felt luxurious and well thought out, making it a perfect gift.
Delivery was timely, and the roses looked just as stunning in person as they did online. What stood out most was the attention to detail — from the secure packaging to the elegant presentation.
Overall, I highly recommend Rose Forever if you're looking for a unique and lasting floral arrangement that makes a statement. Great quality, reliable delivery, and a touch of luxury in every petal!
19 september 2025
Review zonder uitnodiging
Antwoord van ROSE FOREVER
Thank you so much for your detailed and thoughtful feedback, Corina. We’re thrilled to know that the roses arrived in perfect condition and that you appreciated the care we put into the packaging and presentation. It’s wonderful to hear that the arrangement was just as stunning in person as it appeared online. Your kind words about our quality, delivery, and attention to detail truly mean the world to us. We’re honored to be your choice for unique and lasting floral gifts!
Best,
Rose Forever Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.