Purchased a good quality plinth for a Garden Sculpture through Round Wood, the whole experience from start to finish was first class. Becca took photos and a video of the various Plinth's that were av... Toon meer
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Lees wat reviewers zeggen
Brilliant service and a top notch product! I ordered a large amount (100 sq m) of Cumaru hardwood decking for delivery to Jersey, via Portsmouth. The sales and delivery teams at Roundwood could not ha... Toon meer
Absolutely fabulous professional efficient service. Really outstanding. From messaging to ordering 4ft wood planter it must have been less than a week, it was in my garden. It's very well made an... Toon meer
We absolutely LOVED our experience at Roundwood - right from the initial browsing visit right the way through to all our items being delivered. Becca was an absolute delight and helped us with all our... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Round Wood of Mayfield is a premier UK-wide supplier of premium timber, a beautifully curated collection of quality garden products and traditional oak frame buildings. Our operations are centred on traditional craftsmanship, sustainability and design. What We Offer: • Oak Framed Buildings – From charming gazebos and porches to bespoke offices, garages, pool houses and full homes, using hand crafted pegged mortise and tenon joints. Each frame is pre assembled in our workshop to ensure the highest standards of quality and ease of onsite delivery • Timber Products – A wide range of hardwood and softwood decking and cladding, (from oak, tropical hardwoods, larch, and thermo-treated timbers), flooring, skirting, architraves, beams and sleepers—designed to bring enduring beauty to the home and garden • Garden Features – Pots and planters, corten steel fire pits, water features and elegant garden décor and cast-iron statues - all chosen for their aesthetic quality and functionality Why Choose Us: You’re choosing more than just products—you’re choosing a seamless blend of nature, traditional craft and modern service. Whether you’re transforming a garden, terrace or elevating your home, we’re here to make it effortless, sustainable, and beautifully long lasting. Visit our website: www.roundwood.com
Contactgegevens
Verenigd Koninkrijk
- roundwood.com
4,7
Uitstekend
691 reviews
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Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly and very helpful staff
4 maart 2026
Perfect
Easy quick ordering service and product delivered quickly on time and in good condition
2 maart 2026
Great service
Great service. They called me to discuss best delivery day that suited me. Delivery was quick and helpful. The ironstone pots are absolutely beautiful. Exactly ar on the website. The colours are natural and rich.
9 maart 2026
Excellent service all round
Great product, beautifully made, quickly delivered, safe and sound in excellent packaging that would have protected it from an earthquake!
27 februari 2026
First class customer service
Everything from questions about the product being purchased (a water feature for our garden) to the first class efficient delivery was spot on! Very friendly team at Mayfield and a very friendly and helpful delivery chap who gave me some really good tips on our installation. The unground water feature is high quality and is going to look lovely. Thank you to the team!
25 februari 2026
Excellent quality attractive terracotta…
Excellent quality attractive terracotta pots which arrived securely packaged and were delivered really quickly. Postage seems a little on the high side, but having ordered pots from another company which offered free postage at the same time, I would now willingly pay more for safe delivery. Their pots arrived in multiple pieces in totally inadequate packaging.
2 maart 2026
Great product
Great product, prompt delivery, competitive prices. Look forward to dealing with you more in the near future.
Ben @ Greenbarn Joinery Ltd
27 februari 2026
Really pleased with my purchases
Really pleased with my purchases. The service and delivery were excellent.
Would definitely recommend.
25 februari 2026
Beautiful Water Bowl
Very happy with the product (water bowl).
There were important instructions tape to the bowl when delivered which we did not see until after the delivery driver left. Maybe consideration could be given to adding these to the dispatch notifcation email?
23 februari 2026
Very nice lady I spoke to
Very nice lady I spoke to - she was very helpful and sorted my queries quickly.
2 maart 2026
Very simple process
Very simple process. No long delivery delays. Paid my money, got my planter delivered with very little fuss 2-3 days later.
Thought the delivery charge at £90 odd quid was a bit expensive for a 10 mile away delivery. But I guess that’s just a standard charge.
19 februari 2026
Antwoord van Round Wood of Mayfield
Thank you for your review. We hope you enjoy your Corten steel planter for many years to come.
Excellent customer service...5 star
Ordered the 1000mm Corton steel water bowl which was delivered by their driver today. Exemplary customer service as contacted immediately regarding delivery day 2 days later by their own delivery service. The bowl is heavy but the very kind delivery man brought it through side gate, with my assistance, as I was alone! Bowl is beautiful, and large!! THANK YOU
26 februari 2026
Review zonder uitnodiging
Antwoord van Round Wood of Mayfield
Thank you for your kind review. We hope you enjoy your water bowl for many years to come.
We ordered 4 very large pots which have…
We ordered 4 very large pots which have been delivered this morning.
They look great and we appreciate the flexibility around delivery- well done.
24 februari 2026
RoundWood have been excellent about…
RoundWood have been excellent about solving the problem of a broken item on delivery. I previously wrote that they had been a bit slow in getting back to me but - mea culpa - I was a bit hasty and they have gone above and beyond to make it right and are sending a new giant ironstone saucer. I also bought a lovely large Vaso Sienna pot with a lovely mottled colour and texture. We like this so much that we have bought another one and RoundWood have been kind enough to include this on their delivery with the replacement giant ironstone saucer. Thank you Zac!
24 februari 2026
Review zonder uitnodiging
Very good company to deal with
Very good company to deal with - great advice, quality of product and fair prices
11 februari 2026
Great customer service experience
Great company, very easy to order and v fast turnaround and delivery 👍
19 februari 2026
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