Would give zero stars if I could. Returned an order 22 days ago and despite numerous online and email queries I only get automated responses. Tracking shows they have received it but they don’t answer... Toon meer
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Lees wat reviewers zeggen
Wrong size sent after previous order did not go through due to a system error on website. Multiple contact with customer service and none answered. I’d send back without assistance but am not pay... Toon meer
Absolutely terrible. No order updates, false information about delivery times. Apparently my item was being shipped from France not the UK, but you have to guess that information. Complaining falls o... Toon meer
Easy ordering and prompt delivery. I bought 2 pairs of flip flops and they are cheaper than another well known expensive brand and just as good. I have been wearing Roxy flip flops for over 25 years.
Bedrijfsgegevens
Geschreven door het bedrijf
Born in 1990 in Huntington Beach, Roxy is the first brand entirely dedicated to female surfers and active girls. Derived from Quiksilver's DNA, the brand quickly established itself with swimsuits, clothing, and equipment designed specifically for women in board sports. From its beginnings, Roxy achieved immediate success, such as the launch of its swimwear line and its iconic heart-shaped logo, inspired by the Quiksilver wave. In the 1990s, Roxy gained global recognition, supported by legendary athletes such as Lisa Andersen, four-time world champion and a true figure in women's surfing. The Roxy universe then expanded to accessories, clothing, snow wear, and young girls' lines, building a complete lifestyle around freedom, boldness, and athletic energy. Today, Roxy is an international reference in surfing, snowboarding, and fitness. It embodies a sunny, modern, and inspiring style, mixing performance, creativity, and femininity to support women in their adventures, whether on the waves, the slopes, or in daily life.
Contactgegevens
Frankrijk
- roxy-uk.co.uk
3,0
Gemiddeld
377 reviews
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Perfect size shortie wet suit
Perfect size shortie wet suit. Fits great, quality is spot on and packaged really really well.
3 september 2026
Review zonder uitnodiging
A loja é boa sim tem muitos produtos…
A loja é boa sim tem muitos produtos maravilhosos porque já comprei só me decepcionei com a jaqueta mas ata tudo bem nem tudo é perfeito.
1 september 2026
Review zonder uitnodiging
Excellent products and service.
Excellent products and service.
16 augustus 2026
Review zonder uitnodiging
Lovely beachwear!
Lovely Beachwear!
Easy to order, lovely style products, great sale and offers, quick delivery.
25 augustus 2026
Review zonder uitnodiging
Good service and product
25 augustus 2026
Review zonder uitnodiging
Easy ordering and prompt delivery
Easy ordering and prompt delivery. I bought 2 pairs of flip flops and they are cheaper than another well known expensive brand and just as good. I have been wearing Roxy flip flops for over 25 years.
18 augustus 2026
Review zonder uitnodiging
Sizing is awful
The product looks lovely on the website but the sizing is so bad. I’m a size 8-10, ordered a medium as I wanted a loose fit. They were too tight. I ordered a large (which is crazy due to my size) and even those were too small?!! I gave up in the end.
17 augustus 2026
Review zonder uitnodiging
Don’t shop from Roxy!!!
Don’t shop from Roxy!!!! I have loved the clothes since I was a kid but I’ve had one too many bad experiences. I’m still waiting for a refund five weeks after the package got back to them. I have had nothing back from any of the methods I’ve used to try and contact them I have tried to get in touch with them over six times. You can’t seem to ever get a person to help it’s just AI so nothing gets resolved. I’m going to give it a few more days then get in touch with the bank as Roxy have been useless.
20 augustus 2026
Review zonder uitnodiging
Excellent delivery
Excellent delivery, great items, would buy from again, would recommend. A+++
19 augustus 2026
Review zonder uitnodiging
Free delivery and extra 20% off the sale
Free delivery and extra 20% off the sale
11 augustus 2026
Review zonder uitnodiging
Be available to reach
Be available to reach . Live chat doesn’t work ,no phone number . Emails take ages for a response
4 augustus 2026
Review zonder uitnodiging
I'll Keep Coming Back
I'm a long time Roxy customer and they never disappoint. The sizing is always right on and the quality of the material is great
6 augustus 2026
Review zonder uitnodiging
Wrong size sent after previous order…
Wrong size sent after previous order did not go through due to a system error on website.
Multiple contact with customer service and none answered.
I’d send back without assistance but am not paying £5 return fee for something that was not my fault.
Won’t be shopping with them again.
15 augustus 2026
Review zonder uitnodiging
Absolutely terrible - AVOID
Absolutely terrible. No order updates, false information about delivery times. Apparently my item was being shipped from France not the UK, but you have to guess that information. Complaining falls on deaf ears. Ordered my item on 21st July and apparently it arrived on 31st. No idea though as I was already on holiday by then.
AVOID AVOID AVOID - would give no stars if I could.
21 juli 2026
Review zonder uitnodiging
Great service
Great service. Really friendly staff. Great place
8 augustus 2026
Review zonder uitnodiging
Awful customer service
I tried multiple times to get hold of customer services as I had absolutely zero delivery instructions. The delivery took a lot longer than shown on the website and it was a partial delivery on receipt. Half the order was missing.
7 augustus 2026
Review zonder uitnodiging
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