RunActive Reviews 439

The trainers were competitively priced and delivered promptly. The staff took time to verify the postal address details before dispatch because of a disparity with the order

I went to get my gait analysed last year and found out that not only did I not need support trainers but I was also wearing the wrong size! I have subsequently brought my son to get his gait analysed and the service was outstanding. Lots of advice and plenty of patience to make sure you get the right shoe for you. Prices are competitive too so you always know you're not getting overcharged. Brilliant service.

I needed a new pair of running trainers. Having to start again due to injury, the customer service was great. We went through what I needed in detail and tried all types and sizes of trainers on that could have been suitable. Found exactly what I needed and ordered them in. Delivery to store was quick! Very pleased with the service and my trainers!

Easy to order. Quick delivery. Great item. Very happy

Great selection, fast shipping. Need I say more? This is my second purchase in the past year from them and they are consistent and give discounts more than any other site I’ve used!

Great service from start to finish plus great price too. I would definitely recommend your site to others thank you

Ordered a pair of running shoes. Already tried on from a local store but came across RunActive who had the best price. Delivery was prompt. Would order again.

Checked around and Runactive had the best choice and the best price. Ordered two pairs to choose between and came via free Royal Mail tracked within a couple of days.
Sent back one pair via the same service.
Outstanding company and highly recommend. Will definately buy again from them

Great price. Prompt delivery, what’s not to love

Ordered some running spikes to pick up from store. Ordering was easy and they were ready to pick up as soon as I arrived. Great service! :)

I did a gait analysis with them. Very good service with the analysis. Very friendly and helpful staff. Also no pressure to buy from them even with the gait analysis.

I ordered a pair of running shoes, and they were actually out of stock. Instead of just refunding they upgraded my running shoes for me - AMAZING customer service! I will 100% be buying my running shoes from here in the future

Good quality retailer

All very good, 100% recommended.

Great company - the Chelmsford branch is a great lot and finally found me a replacement pair of running shoes after struggling to find a good pair for myself.

Thanks a lot! Definitely recommend

Great service, very knowledgeable, didn't feel under any pressure to buy.

Super fast secure delivery & great products at a great price point!

Visiting the shop today for my gait analysis!
Wow the team were so helpful !!
Left with a new pair of shoes with no pressure to purchase !