RunActive Reviews 439

Quick delivery Service which I really happy about and also extremely happy with my purchase!

Quick delivery, trainers competitively priced

Brilliant service from ordering on website. Order one day and delivered the next. Well packaged and no problems incurred so thank you Run Active for a perfect shopping experience.

Very happy with my purchase, easy to order and next day delivery.

Easy to order, quick postage, great item

Would have been 5 stars if they hadn't called me to say that my order had been over sold and would I have a different colour. That being said I found the staff very polite and helpful and will definitely purchase from them again

Ordered a pair of trainers in the afternoon and they arrived the following day. Brilliant service.
Price was very good to as they were discounted.

Fast postage, good price, genuine item just as described, I would use again.

Excellent customer service through out the purchase. My wife’s running shoes were discontinued Run Active upgraded her running shoes to the new running shoes without any charge.
They kept us informed with the running shoes arriving next day.
I will definitely be buying my replacement running shoes from Run Active.

I ordered cliff blocks, which I couldn't find in the shops, they were the cheapest I could find, and came within a week.

Prompt and personal service, including phone call to check with me about a minor glitch on my order.

Great service!
Quick and easy to order and received exactly what I wanted the very next day. Shout out to Charlotte for her help. Will definitely use again. Thank you

Knowing that Linda at Runactive listened to what my needs were and wants were in a running shoe made me go there.
She had pre selected a range of different styles and fit for me to try, when I visited the shop.
As a runner herself and with the training she has had in fitting running we were able to select the most comfortable and appropriate shoes for my needs.
I was asked to run on the treadmill whilst she videod my foot position and I cam away with what I feel are going to be right for me. Also yhe fact that Brooks were the best match on the day means I also get the 90 day run happy guarentee.
Thank you Runactive especially Linda.

Item purchased as described however nothing included in parcel to say where it came from such as receipt/invoice.

The item was just what I needed for my running.
The only downside was it was delivered by Evri, and their delivery driver left it half hanging out of my letterbox in full view of the road. Luckily it was still there when I got home from work.

Exceptional service from Charlotte who I dealt with, she was extremely knowledgable, built great rapport and spent a good amount of time care and attention with me. With really nice wide range of shoes from superb brands and when couldn't get in my size, phoned and secured from a different shop and arranged sending to my house! I have sent 3 or 4 other people down there since!

I recommend this shop!

Excellent service got my trainers so quickly and I love them