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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having had to pull out of an event at late notice due to an injury, upon emailing the team, I received a rapid reply with a super kind offer - get fit again, send a screenshot, and they’d send out the... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a very good experience at their event. At the race HQ all the tents were clearly marked, there were plenty of portaloo which is very important and regular announcement where was the start and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love running at Runthrough events! So many event choices, and so well organised. The staff are always so lovely and helpful and make the events such an amazing atmosphere. I always recommend Runthroug... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

A predominantly flat route through some very scenic Warwickshire countryside made even better by a fantastic spring weather which was pretty much ideal for both runners and spectators alike. A wel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementenmanagementbedrijf

Informatie afkomstig van verschillende externe bronnen

RunThrough offer running events in London and running events around the UK. You can enter a 10k, 5k, 10 Mile, Half Marathon and Marathon running events.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

964 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 5 van de 5 sterren

Very well organised

Very well organised. Superb Kent countryside run.

5 oktober 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thanks for joining us for Run Kent and for taking the time to leave a review. Hope to see you at another event soon Daniel!

Beoordeeld met 1 van de 5 sterren

Basildon half marathon

Worked for run-through at this event.
Work was advertised on indeed for x amount and after being let go early with no option to stay, ended up getting half the fee.
More pressingly, the event was incredibly dangerous for some marshalls who were left in the middle of nowhere to deal with the public who were incredibly angry, aggressive and ill-informed about the event. The signage was poor which meant we were alone in having to tell people that they were unable to advance leading to cars pushing past us and driving at speed alongside the runners on what was meant to be a closes road.
You're paid up to 14 working days after the event, which naturally meant you were paid on the 14th day after the event, which is fine.
Just know what you're getting into. Don't put your life at risk for a company that isn't going to pay you what they'd advertised in the first place.

14 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hi James,

We’re very sorry to learn about your experience at the Basildon Half Marathon. The safety and wellbeing of our team, along with everyone running, is something we take seriously. We are reviewing what happened here and we’ll be reaching out to you directly via email to discuss this in more detail and resolve your concerns.

Thank you for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

My experience

My experience
All my team enjoyed. Amazing environment, excellent organization!! All the volunteers was friendly.
I enjoyed a lot!
I will definitely join to other event.

7 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

A big thank you to you and your team for joining us, we are so pleased you had a great time and are very much looking forward to seeing you at a future event!

Beoordeeld met 5 van de 5 sterren

a well run event

a well run event. highly recommend this organiser. thank you for bringing a HM back to Swindon and hope to see you again next year.

28 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thanks so much for taking the time to leave us a review - we were so happy to bring the event back to Swindon and glad you enjoyed it too! See you next time!!

Beoordeeld met 5 van de 5 sterren

Hamsterley Half Marathon

Entered the Hamsterley Half Marathon on 28th September 2025. Great event and fantastic route. Would recommend to others.

28 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thanks for joining us at Hamsterley and for leaving us your feedback - we're delighted to hear you had a great race! See you at another event soon.

Beoordeeld met 4 van de 5 sterren

This is my 4th event with run through…

This is my 4th event with run through and it’s always well organised and the route clearly labelled.
Negative comment on the Swindon 1/3 marathon - there were cyclists trying to get through the runners. Also round the coate water end section you had to avoid the supporters as they were crowding the route.

28 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hi Kelly, thanks so much for your feedback. We are pleased that you enjoyed the event and your comments have been passed on to the team for review - it's very much appreciated and helps us to improve things in the future. Hope to see you back on another start line soon.

Beoordeeld met 5 van de 5 sterren

I’ve been running with runthrough…

I’ve been running with runthrough basically from when the company started always put on a great race runthrough trails now is amazing. Well organised volunteers are great. Races are priced good. Pit stops are great . Overall positive experience

13 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thanks for your lovely feedback Ann and so pleased to hear you're enjoying our Trails events - I have passed your kind words on to the team. Hope to see you back on another start line soon!

Beoordeeld met 5 van de 5 sterren

Kind & beautiful people

Runthrough event are run by beautiful and kind people, you feel welcoming all the time.

3 augustus 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thanks for your kind words Guila, we are really pleased you feel so welcome at our events and look forward to seeing you at another one soon.

Beoordeeld met 4 van de 5 sterren

Great experience!

Super company- did a 50 mile Ultramarathon with them in the most awful weather and felt really supported on the course by their aid station crew and marshalls on the route. Super encouraging and great communication pre-race. Only minor thing was conflicting/confusing information regarding the cut-off time for the race, which was clarified on the day, and there was no email with tracking link sent out beforehand - otherwise would be 5 stars! Apart from this, super experience on a very bad weather day! Would definitely do another of their races and recomend!

13 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hi Anna, huge congratulations on completing the 50-mile ultra in those conditions – what an achievement! We’re so pleased to hear you felt supported by our team out on the course and that the event was a positive experience overall. Thank you for flagging the confusion around cut-off times and tracking links – your feedback is really valuable and will help us improve our communications for future events. We hope to welcome you back to another event soon!

Beoordeeld met 5 van de 5 sterren

Warrington half

Well organised race, plenty of help needed if you required any assistance, great atmosphere start well organised not a free for all when gun goes off, lots of marshalls on the course cheerful and encouraging you, water stations plenty on the half marathon course, locals came out to support offering drinks and jelly beans!! Cool medal at finish all in all great day and the sun shining

21 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Many thanks for sharing your feedback, sounds like you had a fabulous day at Warrington! Hopefully we'll see you back on the start line in 2026.

Beoordeeld met 5 van de 5 sterren

Awesome experience

Awesome experience! It was my first and will definitely be doing more in the future!

20 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thanks for joining us at Olympic Park and for taking time to leave us a review. We hope to see you on another start line soon!

Beoordeeld met 5 van de 5 sterren

I was really happy with the event

I was really happy with the event. Everything was very well organised, the atmosphere was fantastic, and I really enjoyed taking part in the half marathon. The route was well marked and easy to follow, the volunteers were amazing and very supportive, and the crowd created a great energy throughout the race. The water stations were well placed and everything ran smoothly.

21 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thanks for joining us at the Warrington Half Robert, we are delighted you enjoyed the event and look forward to welcoming you back!

Beoordeeld met 5 van de 5 sterren

Názor bežca zo Slovenska

Veľmi dobre zorganizované preteky,ked budem mať možnosť tak sa určite zúčastním aj druhý krát.

21 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Ďakujeme, že ste si našli čas a zanechali nám recenziu. Veľmi nás teší, že sa vám preteky páčili, a tešíme sa, že vás čoskoro privítame na ďalšom RunThrough podujatí!

Beoordeeld met 5 van de 5 sterren

Well organised

Well organised. The whole event was brilliant from getting to the event village to the finish line all the volunteers and staff were amazing. Will be doing another race through this guys again hopefully in the near future

21 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thanks for sharing your feedback Alex, we are glad you had a great experience at Warrington and we'll be delighted to welcome you back to another RunThrough event soon!

Beoordeeld met 1 van de 5 sterren

Takes forever to reply

Takes forever to reply. Never improving customer care, extremely disappointing refund options and not a landline number to provide. Not happy at all. You can’t even close and delete the account. Totally robotic and commercial attitude no sportive at all.
Booking reference
6747832d524746d716b3337a

11 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hi Nana, we’re really sorry to hear about your experience and that you’ve found it difficult to get a response. We’ve searched our records but haven’t been able to locate your details from this review alone. If you could please email us again at info@runthrough.co.uk with your query, we’ll look out for it and respond as soon as we can.

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant. At last recognising over 80's runners.
Terrific day. A very happy older runner and 2 days later still on cloud 9.
Thank you.

14 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hi Geoffrey, Thank you for joining us at Mansfield and for taking the time to leave us a review. So pleased you enjoyed the event and are still buzzing after! Hope to welcome you back to another race soon.

Beoordeeld met 5 van de 5 sterren

Great day and a great experience

Great day and a great experience, was very well staffed and catered for there on the day. Well done to those all involved in any way.

14 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hi Tom, Thanks for taking the time to leave us a review. We're delighted you enjoyed the race and overall experience, and hope to welcome you back to another event soon.

Beoordeeld met 1 van de 5 sterren

A motorists nightmare

I live in Smallfield and run a local page on Facebook. Today was horrendous, cyclists all over the roads, overtaking into oncoming traffic , up to four or five abreast , no attempt at road etiquette or safety and shouting at disgruntled drivers for having the sheer audacity of trying to drive legally and properly. Many complaints were put on our page , if you are going to want to hold this event again you will come up against stiff opposition from the locals who were abused and had to put up with their sheer entitlement and reckless unsafe ,riding.

14 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Thank you for sharing your feedback and what you experienced on the day. Please could you email us at info@runthrough.co.uk
with a few details so we can confirm which event this relates to and ensure your comments are passed on to the right place, as we did not hold a cycling event that went through your area at the weekend. Many thanks from the RunThrough team.

Beoordeeld met 1 van de 5 sterren

Poor communicators and organizers

Philly Labor Day 5k and 10k
The event promised a secure place to store possessions around the finish area. But this was not the case on race day. The wait for the bib up pick was fairly long as only two people were handing out bibs. We were instructed we could only take two food items after the race. The event was very late in communicating when bib pick up would be (about a week before the race). When I e-mailed to find out, I was given information, which later changed. Pretty sure the time of the race changed from 8 to 7:30 along the way too. Just bad communication and organization from this race. There was a free 5k portion to this race and I guess I could tell it was free. I paid for a 10k though so would have hoped for some more dedicated resources. The first mile of the race was very poorly measured. But seemed to shake itself out by the end. Would not do this race again.

1 september 2025
Review zonder uitnodiging
Logo RunThrough Events

Antwoord van RunThrough Events

Hi Brian,
We’re genuinely sorry that the event didn’t meet your expectations and for the frustration caused by the bib pick-up queues, the confusion around timings, and the post race snacks understandably left you feeling disappointed.
You’re right, the Philly Labor Day 5k was offered free of charge this year as part of our mission to make running more accessible and inclusive, helping people take part who might not otherwise have had the chance. However we completely accept that some elements of the organisation on the day didn’t run as smoothly as they should have for both races, and we’re committed to learning from this to make future events better.
As we can’t see your contact details through Trustpilot, please could you drop us an email at info@runthroughusa.com? We’d love to make this right for you and would like to invite you back to another one of our events, where we hope you’ll have a much better experience.
Thank you again for your feedback, it really does help us improve.

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