Rushbrook & Rathbone Ltd Reviews 

Clear and good communication

So helpful every step of the way. Vicki was always responsive and always on hand to make sure everything ran smoothly. Would highly recommend.

I would like to add a review for Leoni . Her help and assistance throughout this process was so professional and helpful to us both . Leoni was always available to help us and explain the process , calls were always returned and we really could not have done it without her . Leoni is an asset to your company.
Many regards Clive Lewis and Ann Miller

Was a tenant of a property managed by R&R and they were one of the shoddiest companies I’ve come across (I used to work for the Property Ombudsman and know good practice from poor practice). Consistently gave the impression nobody knew what was happening. Sending me details for the wrong property, falsely saying guarantors were needed because they were looking at someone else’s reference report, emails to me that were meant for the landlord (always full of mistakes) and overall a very bad company. If I were a landlord I’d be asking for my money back.

Excellent service by Vicki Farrimond, she made the whole lead in to new tenants very easy and smooth. Superb.

Ibrar has been an absolute GEM throughout my entire moving process. He sorted everything out for me through a very short time constraint and his communication, performance, and service was absolutely flawless. Massive thank you to Ibrar!! :)

has taken 10.5 weeks to get to the point that the boiler can be fixed ,still not there ,poor service,poor communication,and no responsibility taken

I hope to put a zero star with them. Very poor service. Causing lots of delays due to thier poor communication with ext agent.

Professional, friendly and fast help in all issues. Excellent service.

Great company, great people

Good service overall, very attentive

Great service from Cally as usual always on the ball

Cally Freeman always very responsive, helpful and reliable.

I have used R&R to manage my rental property for the last 18 years whilst I have lived overseas. Overall I have been very satisfied with the levels of service they have provided to me, which might explain why I have never switched.

Upon taking back the property recently, there were some issues with checkout, inventory amongst other minor points, however they way they dealt with and responded to these was "good service". I would note also, that given the passage of time, some of these items were understandable relating to records.

Over and above this, I would call out Cally, who since I returned to the flat has been very responsive, supportive and worked to resolve issues I have raised. Thank you Cally.

Excellent service as always. Everyone is very helpful and professional. Used their services for past 5 years and would definitely recommend R&R, always there to assist highly commendable services.

Cally is a whole heart and hard working staff. She will try her best to solve our difficulties and manage the house. Most importantly she can reply us as soon as possible. She can make us feel relieved when she manages my house.

We have been carrying out compliance certificates for Rushbrook for many years, June is always there to act swiftly and with a smile. When problem arise, June makes sure to solve without a fuss. Aaron lewis

I’ve had previous issues with R&R but June Beattie was both helpful & efficient

Rushbrook has managed our multiple properties for a number of years and with number of issues throughout the years, but one thing I can confidently say is that they manage it all, issues, property and people - thank you Rushbrook and Rathbone for the years of assistance everytime we needed it. Mrs. Radford

Appalling service and would not recommend. BE CAREFUL. They make up items under the checkout they need completing, proving false quotes and should be closed down