My first spray tan but deffo not the last!! I got so many compliments, and it looked very natural. I also appreciated that even though the girl I had booked with couldn’t make it anymore, they were qu... Toon meer
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Lees wat reviewers zeggen
Just awful Appointment cancelled two hours as they were unable to find a therapist. This caused immense problems for me , had to forgo the manicure for an important dinner. My fees which was c... Toon meer
I have had two messages now. First one forgot what I booked so was a little disjointed at the beginning, but the second was perfect. The customer service team have been super helpful too. I have recom... Toon meer
Bedrijf heeft geantwoord
I booked a lymphatic drainage massage with Katie and she was just amazing. She was so informative and just so lovely made me really feel at ease. I am definitely going to book with her again. Being... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Ruuby is the leading at-home beauty and wellness platform, connecting you with vetted, professional therapists wherever you are. Whether you're booking a massage, blowdry, manicure, spray tan, facial or makeup appointment — we come to you. No salon. No commute. Just exceptional beauty and wellness, at home, early until late, 365 days a year. We partner with some of the industry's most respected brands — including Dr Barbara Sturm, K18, L'Occitane — to bring their most sought-after treatments and products directly to your door. From last-minute blowouts to full bridal parties, hotel suites to home spa days, our 2,000+ experts deliver salon-standard results without the salon. Available across London, Manchester, the South of France, Switzerland and the UAE.
Contactgegevens
6A Addison avenue, W11 4QR, london, Verenigd Koninkrijk
- 02074608319
- concierge@ruuby.com
- ruuby.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Excellent Treatment
The therapist (Amandeep) was excellent and very professional. She did a great job with my eyebrows and will definitely use her again.
Positive first experience.
Christo kept us informed of his arrival time. He was efficient and neat, as well as giving a great massage. Would book again.
Professional
Professional, convenient and good. I was happy with my service with Ruuby, and love that its in both London and Dubai, so I have my upkeep in both places I live
My first spray tan but deffo not the last
My first spray tan but deffo not the last!! I got so many compliments, and it looked very natural. I also appreciated that even though the girl I had booked with couldn’t make it anymore, they were quick with finding an alternative. And Eleni was nothing short of amazing!!! xx
Thanks to Zarah my partners face and…
Thanks to Zarah my partners face and body feels relaxed and calm after the facial and massage. Thank you for also working in the heat
I booked lymphatic drainage massage…
I booked lymphatic drainage massage with Suelen who was incredible and so professional! I loved how easy the booking process was with Ruuby and will definitely be booking again!
Just awful
Just awful
Appointment cancelled two hours as they were unable to find a therapist.
This caused immense problems for me , had to forgo the manicure for an important dinner.
My fees which was collected immediately I made the appointment hasn’t been refunded as yet .
This is unacceptable as someone may not have enough funds for alternative arrangements
An ‘Sorry ‘ just is good enough .
I won’t trust this app anymore.
Manicure & Pedicure with Jenny
I booked manicure & pedicure with Jenny. She was very lovely an delivered exceptional results. I was very happy with the outcome and the service. Can‘t recommend her enough. Thank you!!! Xxx

Antwoord van Ruuby Limited
Laurie was very good once she had…
Laurie was very good once she had arrived. Booked her from 8am but she did not arrive till 8.45 and I had to leave around 9.15/ 9.20. So the experience was very rushed and really spoiled what could have been a pleasant experience. However she was skilled and charming and completed hair and makeup quickly and competently. Unfortunately, in the rush to gather up things when leaving, she inadvertently took my wired ear pods!

Antwoord van Ruuby Limited
Convenient and good value
I have had two messages now. First one forgot what I booked so was a little disjointed at the beginning, but the second was perfect. The customer service team have been super helpful too. I have recommended Ruby to friends and will continue to!

Antwoord van Ruuby Limited
5/5 very happy
Artist arrived early, finished on time and my mum looked absolutely beautiful.

Antwoord van Ruuby Limited
Very convenient and professional…
Very convenient and professional service, everything was well organised and staff were lovely. However the biab has lifted after only 5 days, so lower score because of this. Staff were also not clear on what the booking included or did not include like polish.

Antwoord van Ruuby Limited
A new experience
A new experience, massage with headphones. Relaxation on another level.
Thank you

Antwoord van Ruuby Limited
Had a great first experience will be…
Had a great first experience will be booking again

Antwoord van Ruuby Limited
Incredible service
Incredible service. Attention to detail. Amazing therapist. Easy to book

Antwoord van Ruuby Limited
too inflexible as a booking service.
Despite the fact that they have cancelled me previously and are often late , they are totally inflexible if you have booked the time and want to change it, even a few minutes after booking. Very rude customer service. I simply can't use this app again.

Antwoord van Ruuby Limited
High quality and convenient
Had a great experience with an exceptional therapist who delivered an amazing massage. She was fully prepared everything went smoothly and it was so convenient to have it done at my home. Highly recommended!

Antwoord van Ruuby Limited
The brushing was so good and it lasted…
The brushing was so good and it lasted especially in dubai humid weather. However, i think it s a bit overpriced for brushing services.

Antwoord van Ruuby Limited
I booked a lymphatic drainage massage…
I booked a lymphatic drainage massage with Katie and she was just amazing. She was so informative and just so lovely made me really feel at ease. I am definitely going to book with her again.
Being postpartum, it was really convenient to have at home treatment. Highly recommend recommended.

Antwoord van Ruuby Limited
Easy to use and make changes to the booking
Booked makeup and hair for a wedding I was attending and there was great choice of MUAs, the app made it pretty easy. I had some changes and I got through to customer service quickly.

Antwoord van Ruuby Limited
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