Safeguard Europe Reviews 

805
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I used Roxill wood paint in Burnt Umber on my fence that hadn't been treated for 2 years. My fence was in good condition and very dry the first coat literally was soaking in before my eyes. I gave... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service, Delivery & Product. I used both Roxil wood protection liquid.(Applied by Sprayer) and the wood protection cream.( Applied by brush). Both were easy to use and have sealed my outbuildin... Toon meer

Beoordeeld met 5 van de 5 sterren

Have used this product before and happy with it. Ordering was easy and received my order with no problem, albeit the delivery arrived a day early.

Beoordeeld met 5 van de 5 sterren

knowledgeable tech support, always next day delivery, We have used these products for 3 years now on multiple sites and nothing else seems to work so well.

Bedrijfsgegevens

  1. Fabrikant

Over Safeguard Europe

Geschreven door het bedrijf

Equipping the construction and home maintenance industries with the expertise and materials they need to protect buildings since 1983.

Our industry-leading Research & Development Laboratory has designed a range of highly effective environmental control materials to protect homes against damage.

Our products are regularly specified by Architects and Chartered Surveyors in Structural Waterproofing across the country.

Our products are used by:

  • Contractors
  • Housing Associations
  • Home Renovators
  • Building Construction and Maintenance Companies
  • Damp-proofing specialists
  • The UK home of trusted brands like:

  • Stormdry
  • Dryzone
  • Dryrod
  • Drybase
  • Roxil
  • SoluGuard
  • Oldroyd
  • NOPE!
  • We develop, manufacture and distribute our products in-house at our Horsham, UK Headquarters.

    Renowned for our technical know-how and highly effective solutions, the Safeguard product ranges are rigorously tested and independently verified. Fpr instance, Stormdry Masonry Cream has been tested and verified for effectiveness and energy-saving capabilities by:

  • The British Board of Agrément
  • Energy Saving Trust
  • The Safeguard technical team devises and delivers an extensive curriculum of RIBA-approved damp-related training webinars that are free to access.

    Our dedicated Customer Care and Technical Team is always happy and willing to offer support and guidance at our UK-based call centre.


    Contactgegevens

    4,7

    Uitstekend

    TrustScore 4.5 uit 5

    805 reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

    Vraagt klanten om een review

    Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

    Heeft 90% van zijn negatieve reviews beantwoord

    Reageert doorgaans binnen 48 uur

    Zo gebruikt dit bedrijf Trustpilot

    Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

    4,7

    Alle reviews

    (805)

    228 reviews in de afgelopen 12 maanden

    Een review schrijven
    Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

    Beoordeeld met 5 van de 5 sterren
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good afternoon

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    Products that work

    Quick delivery - the ant control products are really effective

    11 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    All good

    All good. Speedy delivery, packaged well. No opinion on the product, as I've yet to use it. Thanks 👍🏻

    4 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    Buying direct was much cheaper and easy.

    Buying direct was much cheaper than buying from other retailers (even from one that stated delivery was direct from Safeguard). Delivery was free and arrived next day. Not used product yet so review just based on purchasing experience.

    8 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    The product was as advertised and…

    The product was as advertised and prompt delivery. I've used safeguard products before and they are good quality at a reasonable price.

    8 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    Fast delivery

    Fast delivery. Easy to install and so quiet too, works really well. Definitely recommend

    7 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    Stormdry max …

    Ordered the Stormdry max on a Monday and it arrived Wednesday it doesn’t get any better than that. Heard good reviews about their products looking forward to trying them out .

    7 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good afternoon

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 1 van de 5 sterren

    I'm still waiting for it to be…

    I'm still waiting for it to be delivered. No replies from company so far.

    6 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good afternoon,

    Thank you for taking the time to leave us a review. Our apologies there have been delays with your order.

    Looking at the information provided by the courier, this was delayed in the depot and will be out for redelivery tomorrow - 14/04/2026.

    I hope this helps and if you have any further questions, please contact us directly on 01403210204.

    Kind regards,
    Teigan
    Safeguard Europe Ltd.

    Beoordeeld met 5 van de 5 sterren

    Product arrived quickly

    Product arrived quickly.
    I also phoned the company to ask about the product and the staff member was knowledgable.

    4 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    Great product

    Great product

    1 april 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    Initially we had a problem with a fence…

    Initially we had a problem with a fence waterproofing product, however the company has refunded us and sent out new product - you cant ask for more really so great service and good communications - thanks you to connor who resolved our problem and concerns - nice chap

    24 maart 2026
    Review zonder uitnodiging
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    Great product

    Great product, great service and competitive price.

    31 maart 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 1 van de 5 sterren

    Was supposed to be delivered 6 days ago…

    Was supposed to be delivered 6 days ago BUT still not delivered

    31 maart 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good Afternoon,

    Thank you for providing your feedback.

    Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.

    Having checked the tracking of this order with the third party courier, this is currently out for delivery today.

    If you do not receive your item after today, please get in touch with us directly either via telephone (01403 210204) or via email (info@safeguardeurope.com) and we'd be happy to look into this further.

    Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.

    Kind regards,

    Jack
    Safeguard Europe Ltd.

    Beoordeeld met 5 van de 5 sterren
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 1 van de 5 sterren

    Never received my parcel

    Never received my parcel, needed this before easter bank holiday to do a job and now let the customer down and cost me finishing the job .
    seen the delivery status with parcel force and said it was delivered !! BUT NOT AT MY HOUSE...?WHERE?

    26 maart 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good Morning

    Thank you for providing your feedback.

    Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.

    At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.

    Following your email sent, I can confirm that a full replacement for this purchase has now been authorised and sent. This will be dispatched today for a next working day delivery.

    Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.

    Kind regards,

    Jack

    Safeguard Europe Ltd.

    Beoordeeld met 5 van de 5 sterren

    Excellent service and good quality…

    Excellent service and good quality products

    24 maart 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 1 van de 5 sterren

    I was very disappointed with my order

    I was very disappointed with my order, I had ordered a mold removal kit along with paint but you only delivered paint, and on Saturday my builder had to go to Wickes and pick up some mold removal spray. I had to pay him extra for the time he spent.

    24 maart 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good Morning,

    Thank you for providing your feedback.

    Please accept our sincere apologies for the difficulties you encountered regarding the delivery of your order.

    At Safeguard, we aim to dispatch all goods as quickly and efficiently as possible. While we rely on third-party couriers for the final delivery—which can occasionally result in logistical challenges outside of our direct control—we understand that the service on this occasion was not acceptable.

    Following our conversation, I can confirm that a full refund for this purchase has now been authorised. You should see this reflected in your account within the next few working days.

    Again, we are very sorry for the frustration and inconvenience this has caused. If you have any further questions in the meantime, please do not hesitate to let us know.

    We hope this does not dissuade you from ordering from ourselves in the future.

    Kind regards,

    Connor

    Safeguard Europe Ltd.

    Beoordeeld met 5 van de 5 sterren

    Highly recommended

    Easy to use and understand website. The products are amazing. They exactly what they are meant to do, descriptions do not mislead. Speedy delivery. Will definitely make further purchases.

    16 maart 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

    Beoordeeld met 5 van de 5 sterren

    Goods arrived on time and at a great…

    Goods arrived on time and at a great price with free delivery

    23 maart 2026
    Logo Safeguard Europe

    Antwoord van Safeguard Europe

    Good morning

    Thank you for taking the time to leave us a review. We are pleased to hear that you are satisfied with your purchase and ordering experience.

    If you have any questions relating to the product or the application process, please give us a call on 01403 210204 and we will be happy to help.

    Kind regards
    Connor
    Safeguard Europe Ltd

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