Sala Phones Reviews 

Highly recommend this company no quibbles at price like some do the price quoted is what I got and paid into bank on same day Excellent service
Thankyou so much one happy customer

Absolutely amazing was paid within 24hrs of them receiving the phones. They gave an update at every process. The best company I have ever sold a phone to. 5***

Very smooth transaction paid the money that there was agreed in the quote couldn’t be more simple

Smooth easy transaction from start to finish no issues will use the service again

Great service to start with, then came to payment which was told was same day.
Went to check and no money in account then get a message say can take upto 2 days.
No where did it say that when I sent it.
Frustrated customer.

Very easy to deal with and quick with the payment

I was really worried after reading the reviews on here but honestly there was no need I had a straightforward experience with this company they received my phone on Monday morning and the money was in my account the next morning. Communication was quick keeping me updated on the progress. Highly recommend

Great service, fast pay out...

Rapid and easy processing of trade-in. They sent the packaging within 24 hours and I packed my phone in their provided packaging. Upon receiving it, I received payment the same night.
I don't know why their website has nothing to show up and nothing is up for sale at their website but a trade-in was definitely worth it.

Sent my iPhone 15 pro yesterday brand new in box received to Sala phones this morning emailed asking for ID and proof of purchase wasn’t told this when I sent it in or wasn’t on any email.

Now sent over everything I have proof of purchase council tax bill etc but I have no photo ID so not been updated on what to do next and left in the dark about it after sending all documents?

Could I please get an update as I’ve not heard what happens now.

EDIT- didn’t realise they didn’t open at the weekend so I was emailing over the weekend, replied promptly at 9am this morning advising they had the documents and were happy enough to process the payment for today by 6pm.

Awaiting payment but I’m sure and confident it will arrive today 🤞🏼
Great company would like to say though the customer service are are great getting back to you.

It was a straight forward transaction within 48 hrs all done and received my payment.

Good customer service

Excellent service, quick and easy service to use and payment very fast. Would highly recommend

Fantastic from start to finish. Found this website through a compare site and they give the best price for your device. ID check and approved and payment was in my bank the next day. Thanks Sala!

haven’t received my money yet

Customer service is OK I wasn't happy but accepted the £150

Amazing service. Straight forward, payment sent same days as identification received

I recently sold my phone to Sala Phones and found the experience to be reliable and straightforward. The company delivered exactly what they promised in the quote, which was reassuring.

The process of returning the phone was simple, thanks to the free return label they provide. However, there was a minor issue as the label I requested to be shipped never arrived.

Fortunately, I was able to print it out myself, which resolved the problem.

Overall, Sala Phones proved to be a trustworthy platform for selling a phone. If you are looking for deals on pre-loved, SIM-free mobile phones, Sala Phones is worth considering.

Brand new and sealed phone sent to Them and next day received email.my phone is used, got offer 1/3. Paid £25 for get my phone back.

Exactly what it said and full amount paid same day.