Saltwaterfish.com Reviews 5.201

TrustScore 3 uit 5

2,9

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I thought they were a great company back around 2000. They sure have disappointed me recently. Compare their prices with other livestock e-commerce sites. SWF is exceptionally high. This is no... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a Dwarf Flame Angelfish, Blonde Naso Tang, Royal Gramma, and a Male Melanurus wrasse. Picked them up at the prearranged fed ex hold location the next morning. My new arrivals came very well... Toon meer

Beoordeeld met 1 van de 5 sterren

You ship fish in tiny tiny bags and they simply suffocate by the time they arrive. This happened twice and is simply cruel! You may have saved a few dollars on shipping but you’re ruining the hobby fo... Toon meer

Beoordeeld met 5 van de 5 sterren

Fourty years of fresh water and marine aquariums has taken me to many suppliers, some good and others were a rip off but dealing with the folks at Saltwaterfish.com has been exceptional. Great qualit... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel

Informatie afkomstig van verschillende externe bronnen

Saltwaterfish.com is your choice for the best Marine Fish, Corals, Invertebrates, Live Rock and Supplies. Saltwaterfish.com also has Forums, News, and Advice for saltwater fish hobbyists. With a 15 Day guarantee and over 18 years in business, saltwaterfish.com is the place where hobbyists go for quality marine life.


Contactgegevens

2,9

Gemiddeld

TrustScore 3 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

My opinion

I love ordering from this place lots of fish and coral to choose from and shipping is very good I must say I only give 4 stars because as we all know no one is perfect but still a awesome place. Carri M

10 juni 2022
Beoordeeld met 5 van de 5 sterren

Very satisfied

Placing second order and service, communication have been great. In first order I had one fish not make it and I reached out to customer service and they quickly gave me a credit. I was also on a waiting list for a fish and it came in within a week. Will continue to use saltwaterfish.com

1 juni 2022
Beoordeeld met 5 van de 5 sterren

The quality of the fish and packaging…

The quality of the fish and packaging is truly impressive. The box is appropriately labeled and stuffed with foam to ensure the safety of your fish. What I find most impressive about this company, the immediate responsive and correct any errors, the no hassle experience, and the prices are worthy of repeat business. I would highly recommend using Saltwaterfish.com as your primary source to build your aquarium with quality livestock.

30 mei 2022
Beoordeeld met 5 van de 5 sterren

I am in the process of stocking my 120…

I am in the process of stocking my 120 gallon reef. Everything with two exceptions (which died) has come from Saltwaterfish.com.. Corals and especially fish have been very healthy on arrival with no loss. I can not say the same for the very few "brick and mortar" stores available to me in my area. Purchase with confidence from these guys!

26 mei 2022
Beoordeeld met 4 van de 5 sterren

Great saltwater fish coral provider

I have been a saltwater fish.com customer For about 6 months.. I have Placed Several orders and every time that I need assistance placing an order the staff is most generous and assisting me in those efforts to complete my orders the product that I receive from salt water fish.com is excellent . I typically purchase several frags of the same coral family in order to build an established colony. II feel that the Pricing is most fair and once again the staff is especially kind and assisting with orders. I will continue to Utilize saltwater fish.com as my number one source of salt water fish corals and inverts.

25 mei 2022
Beoordeeld met 1 van de 5 sterren

Received shipment packed with ice…

Received shipment packed with ice packs. Temps in the shipping bags 52-54 degrees. Mandarin goby & spiny urchin DOA. Mushroom turned inside out, toadstool leather iffy. Feather dusters appear to be ok, but time will tell. You would think they’d know how to do this by now…..Never again will I order marine livestock on-line.

24 mei 2022
Review zonder uitnodiging
Logo Saltwaterfish.com

Antwoord van Saltwaterfish.com

Thank you for the feedback. We didn't receive any claims from this order, so hopefully everything has since recovered and is settling in nicely. If there were losses, you are welcome to utilize our 15 day live guarantee. Please reach out to our customer service via chat, email, or phone, if you need assistance. We keep track of issues such as reported here so that we can improve our packing procedures accordingly. We do hope you will shop with us again in the future.

Beoordeeld met 2 van de 5 sterren

Poor business practices. Sent a fish with a visible bacterial infection.

I have spent a lot of money from this website and has mixed results. Some fish survived and some didn't. I would say 40% of the fish that I have bought have survived. They did honor their guarantee with store credit which I can appreciate, but the last order they sent me a Coral beauty angelfish that had a visible bacterial infection on its right eye that spread to the rest of its body, eventually killing the fish. Unfortunately for me, it was 2 days passed the guarantee period when it died. I attempted to treat the fish in my quarantine tank with antibiotics with no success. After that incident, I began to question their business practices. Why send a fish with a visible infection?

21 mei 2022
Logo Saltwaterfish.com

Antwoord van Saltwaterfish.com

Thank you for your feedback. All of our marine life go through a visual inspection prior to shipping, to ensure they are healthy and eating. It is always advised to quarantine all marine life regardless of where it is purchased, to prevent any unexpected issues that may arise. I'm very sorry for this negative experience. I hope you will consider shopping with us again in the future.

Beoordeeld met 5 van de 5 sterren

Best Customer Service

I have had the best customer service every time I order and I'm always happy with my orders! Chrissy was so helpful and answered all of my questions. I highly recommend them!

19 mei 2022
Review zonder uitnodiging

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