Saltwaterfish.com Reviews 5.201

Many things went wrong. Period.

First I ordered 5 gobies. In one bag that marked had 3 gobies inside, I only got 1. So I filed a request for missing items. They automatically texting told me come back in a few days.

Next for the Anthias I ordered. It was thin/malnutrition down to like a piece of paper. It died after the 1st day in my standalone tank. I wish this site allow me to upload picture so I can show how skinny the fish is when it arrives.

In both cases above, I have to wait 3 days to see if they will pay for the deceased fish.

Overall, I think while they give out lots of freebies but you need to think about quality of fish you are getting. How many really arrive in good condition and how many make it in the next few days. Then the hassle and turn around time on filing claims (assume they will take your claim)

This is my favorite saltwater fish store to order from! Every order I've placed had arrived alive and on time!

This is the 3rd or 4th time I placed an order with Saltwater Fish. They have a wide variety of fish, clean up crews and tank accessories. A lot of sales. They also stand behind what they sell. I would highly recommend.

Always make things right. And have great fish.

I had a bit of trouble trying to make an account, but that was probably more my fault. I'm not great with technology. I finally got it and made my purchase, my fish are due to arrive on 9/27/22. I chose the Fed-X building to pick my fish up at so they aren't in truck for who knows how long.

Fast shipping fish look very healthy and packed well, will be ordering from them again

Some of my fish arrived DOA. Saltwater Fish gave me full credit refund for the dead ones.

I have used “Saltwater Fish” for decades and I love them and their marine critters!!!

I love this company, they are very attentive to customer service and extremely high standards with their livestock

Ordered snails that were all dead fixed with a store credit then ordered coral and arrived dead and they were so generous to give me a $10 credit after all the shipping I paid for dead stuff. Thanks saltwater fish.com. I’m DONE

This was the first time I’ve ordered fish online and was nervous. Everything went great and all fish, inverts, and algae were in great shape and doing well. I was aware of the weather when I ordered and wouldn’t do this year round as I live in the Midwest. I would order from them again.

Great customer service they got back to me right away with no problems.

I love saltwater fish sooo I'm sooo excited too see what I get tomorrow

Looking forward to receiving my new fish!

These guys are great I have ordered several fish and only lost one but even then the were so great to work with at giving me credit so I could replace my lost fish

Customer service is spot on they solved every issue and question I have highly recommended them

Ordered a group of ten blue legged hermit crabs and one gobi fish. Gobi seems healthy, crabs however were all dead/empty shells except for 1. It's possible this was due to shipping but unfortunate. Probably will not order again.

I had one DOA follow the procedures of credit was issued no questions asked just as indicated on their website that we shipped another fish with a different fish order i had no problems on Accommodating the changes. They got it all right.

Received dead livestock which was quickly refunded and credited

Great Prices/Specials.
Very large inventory of Livestock.
Very helpful.