I am trying to reach customer service for more than two weeks by email, and WhatsApp, and didn’t have any response! Trying to return two items… Terrible!
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Lees wat reviewers zeggen
Great quality and fast delivery I absolutely adore these pieces of garment. They arrived in a timely manner and fit as expected! Definitely an upgrade from other sites I’ve bought from.
Bedrijf heeft geantwoord
The clothes I received were of great quality. They exceeded my expectation in terms of the quality and craftsmanship. I absolutely loved each piece I received. Thank you Sampeel!
His designs are spectacular, on trend and have exceptional quality. The shipment was quite fast and now I don't take off his clothes. :)
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sampeel a brand for women who accessible, comfortable, down-to-earth,which was founded in 2020. Sampeel has adopted a sincere mission statement. "Constantly designing comfortable, basic, and affordable leisurewear that is worth sharing" Regardless of who you meet, when you meet, where you meet,there's always a right from Sampeel. We encourage you to share your clothing experience and philosophy of Sampeel with the ones around you. By sharing and connecting with individuals,we hope we can unite everyone in style.
Contactgegevens
Verenigde Staten
- service@sampeel.com
- sampeel.com
3,6
Gemiddeld
21 reviews
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Trying to reach customer service…
I am trying to reach customer service for more than two weeks by email, and WhatsApp, and didn’t have any response! Trying to return two items…
Terrible!
27 augustus 2023
Review zonder uitnodiging
Great customer service
I ordered a large and an x-large of a dress. The x-large was too big and I wanted to return it. They offered to let me keep it and gave me a gift card instead of a refund. I'm happy. Very responsive customer service.
I'm going to offer it up to a high school girl for a prom dress.
22 mei 2023
Review zonder uitnodiging
Antwoord van Sampeel
Dear, Thank you for your support and understanding. We will continue to improve our products and make you more satisfied.
I ordered the black jumpsuit
I ordered the black jumpsuit. It fit perfectly; I didn’t even need to hem it. So, I ordered the same in blue and I’m very happy with this product.
16 mei 2023
Review zonder uitnodiging
Antwoord van Sampeel
Thank you for your support and understanding. We will continue to improve our products and make you more satisfied.
DO NOT ORDER NO RETURN POLICY the…
DO NOT ORDER NO RETURN POLICY the policy they advertise is false.
17 april 2023
Review zonder uitnodiging
Antwoord van Sampeel
So sorry to bring you an unpleasant shopping experience. We sent you two emails about returning before. Have you received them? Dear , Now we have re-sent you an email, please check it.
Ordered a black ruffled jumpsuit
Ordered a black ruffled jumpsuit. Fabric was thin and cheap. The fit was odd-belted waist band was awkwardly high and sat above the bottom of my ribs.
Their return policy states that a return application needs to be submitted within 30 days of arrival. My order arrived April 19,2023. My application was submitted on May 13,2023. Three days later I received a response and denied return approval as they said I was outside the return date. I have sent a screenshot of the arrival date sent by the shipping carrier as well as a copy of their return policy.
This product ships from China. If I has realized this, I would not have ordered.
15 mei 2023
Review zonder uitnodiging
Antwoord van Sampeel
Hi dear ,So very sorry for the inconvenience caused. Because of our mistake, we didn't find out that your order information was delivered on April 19, and we mistakenly calculated the return period according to your delivery time. We sincerely apologize to you for our mistakes.
Purchased a black dressy jumpsuit
Purchased a black dressy jumpsuit. The material is paper thin and therefore I am unable to wear it. Prior to receiving it, I had messaged about shipping status and received prompt, pleasant responses. When I messaged about returning I have now been ghosted. I do not recommend as the quality is poor and the customer service is even worse.
12 april 2023
Review zonder uitnodiging
Antwoord van Sampeel
Hi dear ,So sorry to bring you an unpleasant shopping experience. We don't know why, but we haven't received a reply about the email you need to return. Now we are actively contacting your email, please check it.
Great quality clothes
The clothes I received were of great quality. They exceeded my expectation in terms of the quality and craftsmanship. I absolutely loved each piece I received.
Thank you Sampeel!
10 februari 2023
Review zonder uitnodiging
I love everything and the Quality is so…
I love everything and the Quality is so good
1 december 2022
Review zonder uitnodiging
Best buy
I have ordered a poncho and handbag form this site . They are really amazing. The quality is great . Affordable price . Definitely worth buy ❤️
8 december 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hi,
Thank you for your love of our products, We are so moved and glad you love our product. And your feedback is a huge encouragement for us, we do appreciate. Hope you have a great day!
Beautiful clothes
Una ropa preciosa de gran calidad! Me ha encantado
30 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hi,
Thank you for your love for our products, your praise has given us encouragement, and we look forward to your next purchase. Hope you have a great day!
Good quality pieces
Very quality pieces of clothing that fit nicely. The price is also reasonable on all the pieces. Nice clothing items that are soft and comfortable.
7 december 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello Amanda,
Thank you so much, your feedback is a huge encouragement for us, we do appreciate.
High quality
The pieces are such high quality, super comfortable and gorgeous. Relatively to customer service, they couldn’t be nicer!
14 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello Laurinda,
Thank you very much for your praise of our products and services. Your positive comments encourage us, have a nice day!
His designs are spectacular
His designs are spectacular, on trend and have exceptional quality. The shipment was quite fast and now I don't take off his clothes. :)
10 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello Virginia,
Thank you for your love for our products, your praise has given us encouragement, and we look forward to your next purchase.
Shipping was fast and items are…
Shipping was fast and items are excellent quality. Very impressed 🙌🏻
24 oktober 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello Kailyn,
Thank you so much, your feedback is a huge encouragement for us, we do appreciate.
Molto soddisfatta!
Ho ricevuto i capi d’abbigliamento in poco tempo e sono di qualità, comodissimi e belli da vedere, assolutamente consigliati!
15 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello Diana,
Thank you for your love of our products, your praise has encouraged us, If you do not mind, you can also recommend our high-quality products to your friends~ Hope you have a great day!
Amei os produtos todos 5*
15 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello Cary,
Thank you for your love for our products, and look forward to your next purchase!
the vois are soft good quality and I…
the vois are soft good quality and I can't wait to wear them ! very good
15 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello Sonia,
Thank you for your love for our products, we also have a lot of new products recently and look forward to your next purchase!
Love it the clothes are of high quality
14 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hi Ariana,
Thank you for your love of our products, We are so moved and glad you love our product. And your feedback is a huge encouragement for us, we do appreciate. your praise has encouraged us,thank your praise again, and looking forward to your next shopping!
Great quality!
The quality from this brand is amazing! Love everything in my order. Very high end!
14 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello Holly,
Thank you for your love of our products, your praise has encouraged us, and we look forward to your next shopping.
Great quality and fast delivery
Great quality and fast delivery
I absolutely adore these pieces of garment. They arrived in a timely manner and fit as expected! Definitely an upgrade from other sites I’ve bought from.
11 november 2022
Review zonder uitnodiging
Antwoord van Sampeel
Hello,
Thank you so much. We are so moved and glad you love our product. And your feedback is a huge encouragement for us, we do appreciate. Thank you so much.
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