J'ai commandé à plusieurs leur projets à télécharger, clairement original et unique! Le jig est un peu technique à réaliser mais le résultat est parfait pour celui qui utilise des fraises à rainurer.... Toon meer
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Heureux de ma commande de mèches pour le métal. Reçu rapidement malgré une erreur dans mon adresse (ma faute), corrigé par le support par e-mail. Pas encore testé ces outils mais déjà satisfait du su... Toon meer
The chisel bits have a very small base where they insert into the tool. During operation, the bit becomes loose within a few minutes and eventually falls out. This prevents secure retention of the bi... Toon meer
En déc. 2024 mon colis a été écarté due à la grève des Postes au Canada. J'ai communiqué avec James chez Sanrico et expliqué ma situation. Sanrico on fait enquête et on m'a répond qu'on me ferait pa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We are a family owned and operated business that prides itself on offering quality products at a great price.
Contactgegevens
Verenigde Staten
- support@sanrico.com
- sanrico.com
4,2
Goed
250 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Greatest customer service ever!
After a few weeks of waiting for my order of product I still hadn’t received anything. I contacted the company and was very impressed with the quick response from them. Not only did they check into it promptly but will be shipping my product to me for free. Not sure exactly what happened by ordering online but very happy and thankful to know that some companies are still showing great customer service and care about their customers. Truly appreciate everything they have done for me. Above and beyond! I will definitely order from them again in the near future.
21 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Daryl,
Thank you so much for your positive rating!
Your order is on its way! Please check your email box to get more info about the shipping!
Best Regards,
Your Sanrico Team
Finally Figured Out the Problem
My item was never received after waiting a month, turns out my zip code was wrong. I emailed customer service and finally got it squared away. I'm giving a good review because in these crazy Covid times where everyone uses "pandemic" for the excuse of poor customer service, I'm grateful for any customer service at all!
20 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear T.R,
Thank you so much for this 4-star review. We really appreciate you being a customer and helping to share the word about us.
Best Regards,
Your Sanrico Team
A Plus for Customer Service
I have placed 3 orders since discovering Sanrico. All have shipped promptly and have been quality products. I can give their customer service the best rating possible because I made an error in ordering and they went over and above service when getting me the needed part. This should be everyone's go to place for tools etc.
19 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Elaine,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
Very great customer service
Very great customer service. Had shipping issue, and they corrected immediately.
18 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Larry,
Thank you so much for taking the time to share your experience with us.
Your new shipment is on the way!
Best regards,
Your Sanrico Team
Excellent customer service I own several of their products and…
I own several of their products and been very happy with them. The last one I forgot to order an adapter ( didn’t see that option when I ordered) I was very frustrated when I couldn’t attach it my angle grinder. It took on e-mail and a had a response within hours and my problem was solved you ca not get better customer service. I know I can order with confidence from this company.
Thanks guys,
Gerda
17 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Gerda Shupe,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Best Regards,
Your Sanrico Team
ALL GOOD EXCEPT FOR PACKAGE TRACKING…
ALL GOOD EXCEPT FOR PACKAGE TRACKING WHICH DIDN'T WORK.
17 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Malcom,
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences.
Thanks for your trust!
Best regards,
Your Sanrico Team
There was a USPS shipping issue
There was a USPS shipping issue. Sanrico stayed in touch with me and together the issue was resolved and I received the products I purchased. All in all, customer service saved the day.
17 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Tap Faith,
Thank you so much for your positive rating! It means a lot to us!
Best Regards,
Your Sanrico Team
First time visiting their website &…
First time visiting their website & after looking around at all what they had to offer, I found out needed a few more things from them. Really a diverse catalog.
Received my downloadable plans before I could even make a file on my computer to keep them ! ! !
Looking over the plans, they are very complete and detailed completely where needed. Really love the format they are in. Someone has a real talent and went to a lot of work for their first issue. Looking forward to the next issue.
17 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dorald Keefer,
Thank you so much for taking the time to leave an excellent rating. I will share it with our entire team!
Best regards,
Your Sanrico Team
I was worry of not having receved my…
I was worry of not having receved my order so I have wrote to the people of the business and they answer me the next day with a good response and my order was on the way
Very good service from them
14 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Alain,
Thank you so much for taking the time to leave an excellent rating! We will share it with the rest of the team!
Best Regards,
Your Sanrico Team
Great customer service
This was my first time ordering from Sanrico and the USPS misdelivered my order to my home. However, Sanrico customer service was great and very responsive and found out the problem and promptly reshipped my order. Cannot wait to start on my garden path!
13 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Bill,
Thank you so much for this great 4-star review. We will make sure to share it with the rest of our team! Don't worry your new shipment is on its way!
Best Regards,
Your Sanrico Team
I messed up and didn't order an…
I messed up and didn't order an optional part, they were kind enough to send me a link to buy the extra part that was very necessary. Much appreciated!
12 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Customer,
Thank you so much for this great 5-star review. We will make sure to share it with the rest of our team! Don't worry your new adapter is on its way!
Best Regards,
Your Sanrico Team
Great responsiveness!
9 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Henri,
We are incredibly grateful that you took the time out to leave us a 5-Star review!
Thank you!
Best regards,
Your Sanrico Team
Customer support is timely and helpful
Placed an order and received my product quickly only to find that I couldn’t figure it out, contacted the company and received an email in just a few minutes. Very helpful and informative! Will be shopping here again!
7 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Mikale Inderlied,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Sanrico!
Best Regards,
Your Sanrico Team
I have to say that my experience…
I have to say that my experience Sanrico was great. I’m not one to order online however I had an issue with my order and they were able to fix it for me in a timely manner, all by email. thank you
6 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Jackie,
Thank you so much for taking the time to leave an excellent rating. I will share it with our entire team!
Best regards,
Your Sanrico Team
Top Notch customer service
Amazing customer service. I did not order correctly - contacted customer service in the evening and they fixed my problem by morning. Plus the solution was better than I expected.
6 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Sherri,
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Sanrico!
Best Regards,
Your Sanrico Team
My address was wrong on my shipping…
My address was wrong on my shipping info and when I contacted customer service they responded the same day with help to get my order to me. I’m very grateful for their help in getting my order out to me! Can’t wait to use it! Thank you so much!
5 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Claudia,
Thank you so much for taking the time to leave an excellent rating, it's much appreciated! Your new shipment is on its way!
Best Regards,
Your Sanrico Team
Outstanding customer service
Sanrico has provided outstanding customer service. They are responsive, provide an excellent product, and work hard to meet customer needs. I would highly recommend this company.
4 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Cindy,
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers!
Your new shipment is already on its way :)
Best Regards,
Your Sanrico Team
Had an issue with the adaptor
Had an issue with the adaptor, contacted Sanrico Customer Support and they solved the issue within 24 hours!
Product is solid and am looking forward to using it for a long time.
4 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Joseph,
Thank you for the 5 star rating! Don't worry your adaptor is already on its way!
Best Regards,
Your Sanrico Team
Thanks for the great customer service I…
Thanks for the great customer service I was able to receive my order in a timely manner and I would order again from them.
4 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Dixie,
Thank you so much for your positive rating!
Best Regards,
Your Sanrico Team
Order was placed and shipped but never received…
Order was placed and shipped but never arrived. Contacted Sanrico and they quickly followed up and have reshipped. Great service, highly recommend.
4 mei 2021
Review zonder uitnodiging
Antwoord van Sanrico
Dear Ray,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Your order is on its way!
Best Regards,
Your Sanrico Team
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