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SaunaCloud® Reviews 65

TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I spent months researching every red light infrared sauna, but the “distance problem”always bugged me. Most brands hang panels on the wall where the light is too far to be effective. SaunaCloud puts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After months of researching custom infrared saunas, I was so frustrated. Every company said the same thing "we're the best!" ... but nobody backed it up with actual data. Then I talked to Chris at S... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve had my Saunacloud custom infrared sauna for about six months and use it almost daily for lower back pain. Best decision I’ve made. The heaters reach temp in about 15 minutes, compared to my fri... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic Sauna - Worth Every Penny Absolutely love my sauna. The heat is deep and soothing and I feel more relaxed and clear-headed after every session. Sleep has improved, stress is way down and I’... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sauna
  2. Saunawinkel
  3. Wellnessprogramma

Info over SaunaCloud®

Geschreven door het bedrijf

  • Your infrared sauna, redefined. Made for healing. Built to last.
  • Be the architect of your wellness journey — with expert support at every step
  • Custom Guidance: From design to delivery, you’re never on your own
  • Architectural sauna plans available
  • Ultra Low EMF, UL-compliant, and handcrafted in the USA
  • Tailored Design: Every sauna is built for your space, goals, and lifestyle
  • End-to-End Support: Planning, delivery, electrical guidance, and aftercare
  • Engineered Excellence: Premium cedar, patented red light benches, zero-compromise build
  • Smart controls with WiFi and mobile app scheduling
  • 11+ years of trusted infrared expertise
  • Backed by a limited lifetime warranty — because your investment deserves protection
  • Limited Lifetime Warranty for peace of mind
  • Sweat with confidence. Our industry-best warranty has you covered.

    The longest warranty in the industry — for peace of mind that lasts as long as your sauna.

    The longest warranty in the industry — for peace of mind that lasts as long as your sauna.
    At SaunaCloud, we stand behind every sauna we build with the longest warranty in the industry — a Limited Lifetime Warranty that reflects our commitment to lasting quality and your long-term well-being. This isn’t just about coverage; it’s about confidence. From the moment your sauna is installed, you’ll know it’s backed by a company that believes in what it builds and supports the people who use it. No fine print. No shortcuts. Just peace of mind that lets you sweat, relax, and heal without ever worrying about what comes next.

    Contactgegevens

    4,8

    Uitstekend

    TrustScore 5 uit 5

    65 reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

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    Beoordeeld met 5 van de 5 sterren

    The red light is the best on the…

    The red light is the best on the market. The fact I can use it at the same time as my sauna saves me 30 minutes each day. With two kids that matters

    27 juni 2025
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    Antwoord van SaunaCloud®

    Appreciate you saying that—really glad it’s making a difference. We designed it for people exactly like you, where time is tight but health still matters. Saving 30 minutes a day is huge

    Beoordeeld met 5 van de 5 sterren

    I sleep great at night after using my…

    I sleep great at night after using my sauna. Makes a big difference! Aloha

    18 juni 2025
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    Antwoord van SaunaCloud®

    Thank you for sharing that! We hear the same from so many customers—there’s nothing like a great night’s sleep after a sauna session. So glad it’s making a difference for you!

    Beoordeeld met 5 van de 5 sterren

    Thank you!

    I stayed at a hotel that had a saunacloud and now I am proud to say I own one!!

    26 juni 2025
    Logo SaunaCloud®

    Antwoord van SaunaCloud®

    That’s awesome—thanks for sharing! I’d love to know which hotel you stayed at. We’ve done a lot of installs, so always great to hear where people first try SaunaCloud.

    Beoordeeld met 5 van de 5 sterren

    Sauna Cloud 9!!!

    Absolutely love our sauna from Sauna Cloud. The quality is unmatched, and the customer service was fantastic from start to finish. Highly recommend!

    30 mei 2025
    Review zonder uitnodiging
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    Antwoord van SaunaCloud®

    Thank you so much! We’re thrilled to hear you’re loving your sauna and that the experience felt seamless from start to finish. Enjoy the heat—glad we could help you find your cloud 9!

    Beoordeeld met 5 van de 5 sterren

    Fantastic Sauna-Worth Every Penny

    Fantastic Sauna - Worth Every Penny
    Absolutely love my sauna. The heat is deep and soothing and I feel more relaxed and clear-headed after every session. Sleep has improved, stress is way down and I’m drinking more water and making better health choices overall. Highly recommend!

    11 mei 2025
    Review zonder uitnodiging
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    Antwoord van SaunaCloud®

    Truly appreciate you sharing this—hearing how the sauna is helping you feel clearer, sleep better, and take care of yourself more intentionally is exactly why we do what we do. Really glad it’s been such a worthwhile investment for you.

    Beoordeeld met 5 van de 5 sterren

    Reliable Partner for Custom Sauna Work

    We’ve worked with SaunaCloud on a few residential projects and have had a really solid experience. They were responsive, flexible with design requests, and delivered a product that both looked great and performed well.

    Our clients have been really happy with the saunas, and the team at SaunaCloud has been helpful throughout—from initial drawings to post-install questions. Communication was clear, and they understood the level of detail we needed to keep things moving on our end.

    Overall, we’ve had a great experience and look forward to working with them again.

    31 mei 2024
    Review zonder uitnodiging
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    Antwoord van SaunaCloud®

    Thank you so much for the thoughtful feedback. We really value working with partners who care about quality and detail as much as we do. Excited to keep building great projects together!

    Beoordeeld met 5 van de 5 sterren

    Outstanding customer relations

    I rarely leave any reviews, but Saunacloud by far exceeded my expectations in therms of their care for their clients. We got a custom sauna made by them and had to make so many changes to the project, that was causing a significant delays, but saunacloud team made it all possible for us to finish the project on time and coordinated all deliveries to accommodate our schedule and a handyman. Nowadays it’s rare that people show care, but you guys truly deserve five stars and now we can enjoy our beautiful sauna. Thank you.

    21 april 2025
    Review zonder uitnodiging
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    Antwoord van SaunaCloud®

    I very much appreciate this, especially knowing you don’t usually leave reviews. We know your project had a lot of twists, and it means a lot that you felt supported through it all. Enjoy your sauna — you earned it.

    Beoordeeld met 5 van de 5 sterren

    Working with SaunaCloud was a smooth…

    Working with SaunaCloud was a smooth and easy process. The sauna looks great, is very well-built, and our clients love it—many say it’s the most comfortable sauna they’ve used.

    Chris and the team were responsive, knowledgeable, and easy to work with. We’re really happy with the outcome and would definitely recommend them!

    30 april 2025
    Review zonder uitnodiging
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    Antwoord van SaunaCloud®

    Really appreciate this, thank you. It means a lot to know the sauna’s working well for you and your clients — comfort is what we aim for. You were great to work with, and we’re here if you ever need anything.

    Beoordeeld met 5 van de 5 sterren

    Could give you a thousand stars! So happy with my purchase!


    Purchasing my infrared sauna from SaunaCloud has been one of the best wellness investments I’ve ever made. The quality is outstanding, solid construction and sleek design. It looks beautiful in my space and instantly adds a touch of luxury to my home.

    The infrared heat is deeply soothing and incredibly effective. Within just a few sessions, I am less sore, my muscles are so relaxed, I have been sleeping like a baby, and feel more calm to handle the day. It heats up quickly and maintains a consistent, comfortable temperature. I also love how energy efficient it is.

    Customer service was excellent, very responsive, helpful, and genuinely caring.

    Thanks to Chris and the team!

    6 maart 2025
    Review zonder uitnodiging
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    Antwoord van SaunaCloud®

    Wow—thank you so much for the kind words. It really means a lot to hear the sauna’s helping you sleep better, recover faster, and just feel more grounded day to day—we’re grateful you chose us.

    Beoordeeld met 5 van de 5 sterren

    Recent purchase - experience was great!

    I recently worked with SaunaCloud to remodel my bathroom and add a custom infrared sauna—and I honestly couldn’t be happier with the experience. From start to finish, the team was professional, responsive, and clearly passionate about what they do.

    I had a vision of turning part of my master bath into a wellness space, and they helped me bring it to life. The sauna fits perfectly—both in terms of dimensions and aesthetic—and it truly feels like a high-end spa built right into my home. The craftsmanship is top-tier, and the infrared heat is exactly what I was hoping for: relaxing, effective, and easy to use.

    They walked me through every step of the process, helped with design choices, wood selection, heater placement, and even answered follow-up questions after the install. It’s rare to find a company that combines this level of quality with that kind of personal attention.

    If you’re thinking about adding a sauna to your home—especially during a remodel—look no further than SaunaCloud. Total game-changer.

    11 november 2024
    Review zonder uitnodiging
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    Antwoord van SaunaCloud®

    Thank you, truly—this is one of those reviews that reminds us why we do what we do. It was a pleasure helping bring your bathroom wellness vision to life, and I’m really glad the sauna feels like a perfect fit in both form and function.

    Beoordeeld met 5 van de 5 sterren

    My SaunaCloud infrared sauna

    My SaunaCloud infrared sauna has been a great investment during a difficult time in my life. When dealing with stress and a persistent shoulder injury, I chose them because Chris actually took time to help me find the right solution for my space.
    I use it 3-4 times weekly, and after six months, my sleep has improved dramatically and my shoulder pain is more manageable. It's become my distraction-free zone where I can reset with music or a book.
    If you're considering it, I'd recommend it - just be sure to use it consistently. That's where you'll see the real benefits.

    26 maart 2025
    Review zonder uitnodiging
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    Antwoord van SaunaCloud®

    Reading your note made my day. There's nothing more rewarding than hearing how your sauna has become part of your daily routine, especially during what sounds like a tough stretch.
    That shoulder pain relief you mentioned? That's what keeps me going. So many customers come to us hoping for exactly that kind of improvement but unsure if it'll work for them. And the sleep quality—isn't it something else? That deep, restful sleep after a session is probably my favorite benefit too.
    I'm especially glad we were able to find a solution that fits your space constraints. Our team really prides themselves on making these work in all kinds of homes, not just those with dedicated wellness rooms.
    I love that you've turned your sauna into a tech-free zone. That mental reset is almost as powerful as the physical benefits. Kind of amazing how 30 minutes of quiet heat can undo a day's worth of stress, isn't it?
    Thanks for taking the time to share this with me. It's a great reminder of why we built this company in the first place.
    Thank you again,
    Chris

    Beoordeeld met 1 van de 5 sterren

    Sauna Cloud Tiny Business with Lousy Owner

    Sauna Cloud requires 100% payment up front which we provided. However, three separate times they sent incorrect wood cuts and wood grains that took more than 2 months to get corrected which delayed our installation and added costs to the sauna build of $1500. The owner is a lousy businessman who doesn’t return calls and hides behind his team.

    16 september 2024
    Review zonder uitnodiging
    Logo SaunaCloud®

    Antwoord van SaunaCloud®

    Dear Dianne,
    Thank you for taking the time to share your feedback. While we're disappointed to learn about your experience, we appreciate the opportunity to address your concerns.
    Throughout our 11-year history, we've built our reputation on delivering exceptional service and quality saunas. In this case, we encountered several unexpected challenges, including supply chain issues that affected our wood specifications. We acknowledge this created complications in meeting your expectations.
    We understand this may have caused some frustration, and we could have communicated this more clearly from the start.
    We genuinely strive to provide outstanding experiences for all our customers, as reflected in our track record of positive feedback over the past decade. Each project matters to us, and we continuously work to improve our processes based on customer input.
    If you'd like to discuss your concerns further, please reach out to me directly. We remain committed to finding solutions that work for our customers while maintaining our high standards of quality and service. I do hope that you are enjoying your sauna.

    Sincerely,
    Chris
    Owner, SaunaCloud LLC

    Beoordeeld met 5 van de 5 sterren

    Infrared Sauna Heaven

    My new infrared sauna has been a game-changer for my well-being. The entire experience, from easy order placement and excellent communication to flawless delivery and setup, has been nothing short of exceptional.

    The sauna itself is beautiful and the infrared heat and chromotherapy has become a nonnegotiable part of my wellness routine. I've noticed reduced stress, less muscle soreness, quick recovery from workouts and an overall strong sense of well-being.

    I highly recommend this sauna for its outstanding quality, hassle-free process, and undeniable health benefits. Incredibly with my purchase.

    1 november 2023
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    custom built a 2 person cedar sauna for…

    custom built a 2 person cedar sauna for my wife and i and the support from sauna cloud was excellent, especially on the electrical components. everything showed up as scheduled and we are now designing another one for our ski home. highly recommend them.

    20 mei 2022
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    Five out of Five

    I had a great experience working with the Saunacloud team. Very responsive. Followed up whenever necessary. Everything exactly as promised. Answered all my question. Five out of five.

    5 december 2022
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    Quality service, great product

    After nearly 2 years of back-and-fourth on deciding which sauna to purchase for our home, we took the recommendations of Chris and bought the Sanctuary 2. It arrived on time, and the assembly was fairly easy for me and my wife to handle. In a few hours, we were up and running and have used it everyday since. We love the bluetooth connectivity and built in speakers, along with the sleek glass front and ceiling - fits our style and definitely passes the quality test. If you are considering a sauna - we have zero complaints with ours, and if you like doing business with straightforward and knowledgable people, Chris is your guy.

    1 december 2022
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    Look no further!

    It's clear why Chris and Saunacloud have only 5 star reviews. No one knows more about, and provides more help understanding them than Chris Kiggens. We could not be happier with our IS-2 and the experience buying it from Saunacloud. There's no one better for price, service, product choices and the buying experience. Look no further!

    29 mei 2022
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    The top of the market brand and buying experience

    The top of the market brand - beautiful. Excellent service.

    For my selection and development of preferences, I did a ton of research, trials, and discussions with different brand offerings before deciding on the Sanctuary 1. I had been using a friend’s who also bought a Sanctuary 2 from Chris and referred me. Chris was super helpful and commutative in the process to dial me in. I even spoke with his dad who’s a veteran and works with Chris. Thank you for your service!

    Shipment to my state went well. Chris has followed up with me several times to ensure success.

    Don’t mess around and waste time. If you are thinking about a sauna, just go forward and Chris will get you what you want. An investment in your health and wellness that feels so great to be inside.

    27 april 2022
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    I can't tell you how much I love my…

    I can't tell you how much I love my custom infrared sauna. Sauna Cloud really did their best to work with me over 9 months to convert my very room into a beautiful diy infrared sauna that my husband built. We use it everyday and I love how my skin feels. My husband's blood pressure has gone down dramatically and my chronic insomnia is totally gone. Thanks again guys

    15 april 2022
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    Sauna cloud has been amazing to work…

    Sauna cloud has been amazing to work with. They have been extremely patient and non pushy over the course of two years during our new construction. They worked very well with my very demanding architect and (much nicer) contractor. Chris and Allan were able to design a custom flip bench sauna design so I can do hot yoga on the floor when I want. It really is the coolest thing ever as I can easily flip the bench when I want and even the floor is heated. I feel amazing I couldn’t be happier with my sauna and experience with Sauna cloud

    15 april 2022
    Review zonder uitnodiging

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