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Scentbird Reviews 23.192

TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

When I received my 1st scent, I was a bit skeptical if they got it right. Soon after applying the perfume the full scent mixed with my body chemistry came together into a beautiful scent that I didn't... Toon meer

Beoordeeld met 5 van de 5 sterren

Decent enough concept. The bleu de Chanel was accurate enough. Selection somewhat limited if you’re intl niche or unique scents. Leans heavy toward designer and mainstream.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Complete hassle to unsubscribe. No support phone number, only email. You also can't unsubscribe from their website - you have to email them, which apparently does not actually work to cancel the accou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am just getting back into the perfumes and to have this service where I can purchase a travel size before a big bottle, LOVE IT!!!! I am going into other sites Frederick Malle, Thomson Carter. I w... Toon meer

Bedrijfsgegevens

  1. Beauty en welzijn

Info over Scentbird

Geschreven door het bedrijf

About Us

Geschreven door het bedrijf

Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.

Contactgegevens

  • 401 Cottontail Ln, 08873, Somerset, Verenigde Staten

  • scentbird.com

3,8

Goed

TrustScore 4 uit 5

23K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 2 van de 5 sterren

Perfume is good but they advertise $9 a…

Perfume is good but they advertise $9 a month and it is definitely closer to $30 which make it not even close to worth it.
Great idea but way too much $ in the end

14 april 2026
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Antwoord van Scentbird

Hi there,

We’re glad you enjoyed the perfume, but we understand how frustrating it is when the pricing doesn’t match what you expected — that can definitely feel misleading.

Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll be happy to review your billing and clarify everything for you 💸

Beoordeeld met 1 van de 5 sterren

I order the first one did consent the…

I order the first one did consent the second one
I don't want anymore. Cancel everything please

14 april 2026
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Antwoord van Scentbird

We’re sorry for any frustration caused. Please email us at support@scentbird.com, and we’ll be happy to review your subscription, assist with cancellation, and make sure no further orders are sent. 💖

Beoordeeld met 1 van de 5 sterren

Wrong order poor customer service 😢

Wrong order poor customer service 😢

14 april 2026
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Antwoord van Scentbird

We’re so sorry to hear this 😢 That’s definitely not the experience we want for you. Please email us at support@scentbird.com so we can review the order issue and help make it right. 💖

Beoordeeld met 3 van de 5 sterren

I love the variety of scents that you…

I love the variety of scents that you choose that automatically ship. But I did sign up for the discounted price, the first month it was correct and the 2nd month was over $30. Gonna see what happens next month before I cancel.

14 april 2026
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Antwoord van Scentbird

Hi there,

We’re really glad you’re enjoying the variety — that’s great to hear. We also understand how concerning it is to see a higher charge than expected after signing up at a discounted price.

Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll review your billing with you so there are no surprises going forward 🔍

Beoordeeld met 5 van de 5 sterren

Amazing Quality

Fast shipping and great customer service! Really listened to what my preferences were and matched me with the perfect scents!

21 april 2026
Beoordeeld met 1 van de 5 sterren

Charged twice

Charged twice

21 april 2026
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Antwoord van Scentbird

Hi there,

We’re really sorry about that — being charged twice is frustrating and shouldn’t happen.

Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll sort this out for you right away 💳

Beoordeeld met 1 van de 5 sterren

I have only received one

I have only received one , the first that shipped , I did not receive the 2 nd on April the 10th nor have I received a 3 rd but they were pd for . From here on out please ship to 1402 Union Church Road , Lawndale NC 28090. I am a traveling nurse and that address is my home base . I waited at the address in Montana till the 12 th of April and still no smell goods at all . Can you please make good on this experience.?
Thank you ,
Leslie Scott CSt

21 april 2026
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Antwoord van Scentbird

Hi Leslie,

We’re really sorry you haven’t received your shipments — especially after waiting and already being charged, we understand how frustrating that is.

For security reasons, we’re unable to update addresses here, but we’d absolutely like to make this right for you. Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll review your missing orders and help update your shipping details 📬

Beoordeeld met 1 van de 5 sterren

I did not sign up for a reoccurring…

I did not sign up for a reoccurring subscription. I sent an email to the customer service requesting cancellation. Never heard anything back.

20 april 2026
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Antwoord van Scentbird

Hi there,

We’re really sorry for the frustration — not hearing back after requesting a cancellation is definitely not okay, and we understand your concern about the subscription.

Please reach out to us again at support@scentbird.com or message us on Instagram or Facebook, and we’ll make sure your account is reviewed and handled properly 📣

Beoordeeld met 4 van de 5 sterren

At first my experience wasn't great…

At first my experience wasn't great because they delivered the package n leave it in the Lobby, what happened to the Apt number, but after everything is ok, GOD bless 🙌 ❤️

20 april 2026
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Antwoord van Scentbird

Hi there,

We’re really sorry about the initial delivery issue — having a package left in the wrong place can definitely be frustrating. We’re glad to hear things improved afterward.

If you ever need help with delivery details or anything else, please reach out to us at support@scentbird.com or message us on Instagram or Facebook — we’re here for you 🙏

Beoordeeld met 2 van de 5 sterren

Definitely love the first item and it smell

On the first item, I received one perfume and an empty container very confusing just two days ago. I received the second perfume very confusing. I’m still waiting on the third item again I stated I wanted to cancel, but the first fragrance was the number one hit that I just wanted the experience of receiving all three that I picked still waiting to have the experience that I read on social media.

13 april 2026
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Antwoord van Scentbird

Hi Georgetta,

We’re really sorry this has been such a confusing experience — receiving an empty container, partial shipments, and still waiting on your third item isn’t how it should go. We also understand wanting to cancel while still expecting what you selected.

Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll review your orders, missing items, and cancellation together to make this right 🎯

Beoordeeld met 5 van de 5 sterren

Decent enough concept

Decent enough concept. The bleu de Chanel was accurate enough.

Selection somewhat limited if you’re intl niche or unique scents. Leans heavy toward designer and mainstream.

22 januari 2026
Review zonder uitnodiging
Logo Scentbird

Antwoord van Scentbird

Hi there,

We’re glad to hear you enjoyed the Bleu de Chanel and the overall concept. We also understand your point about the selection — especially if you’re looking for more niche or unique fragrances.

If you’d like help finding something a bit different, please reach out to us at support@scentbird.com or message us on Instagram or Facebook — we’d love to help you explore 🧪

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