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Scentbird Reviews 23.192

TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

When I received my 1st scent, I was a bit skeptical if they got it right. Soon after applying the perfume the full scent mixed with my body chemistry came together into a beautiful scent that I didn't... Toon meer

Beoordeeld met 5 van de 5 sterren

Decent enough concept. The bleu de Chanel was accurate enough. Selection somewhat limited if you’re intl niche or unique scents. Leans heavy toward designer and mainstream.

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Complete hassle to unsubscribe. No support phone number, only email. You also can't unsubscribe from their website - you have to email them, which apparently does not actually work to cancel the accou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am just getting back into the perfumes and to have this service where I can purchase a travel size before a big bottle, LOVE IT!!!! I am going into other sites Frederick Malle, Thomson Carter. I w... Toon meer

Bedrijfsgegevens

  1. Beauty en welzijn

Info over Scentbird

Geschreven door het bedrijf

About Us

Geschreven door het bedrijf

Scentbird is the fragrance destination for those who believe scent is more than an accessory — it’s an expression of identity.
We’ve reimagined the way people experience perfume by creating a luxury subscription designed for exploration. For $16.95 a month, members can choose from over 700 designer and niche fragrances, with new arrivals added regularly. Each month, you receive a 30-day supply of the scent you select — giving you the freedom to test-drive a fragrance before committing to a full bottle.
At Scentbird, our hearts beat around delivering joy through scent and clean beauty. We believe discovering your signature fragrance should feel exciting, effortless, and personal — not overwhelming. Whether you gravitate toward warm gourmands, fresh florals, rich ambers, or modern musks, Scentbird is your fragrance playground.
Beyond perfume, we are a community built around discovery. We create space for our members to explore, learn, and refine their scent preferences with confidence. From cult-favorite designers to emerging niche houses, we curate an elevated assortment so you can experience luxury on your own terms.
Scentbird brings the art of fragrance directly to your fingertips — making it easy to experiment, indulge, and define your personal scent story, one month at a time.

Contactgegevens

  • 401 Cottontail Ln, 08873, Somerset, Verenigde Staten

  • scentbird.com

3,8

Goed

TrustScore 4 uit 5

23K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

The sample vials of different…

The sample vials of different fragrances has not arrived and I subscribed for 3months seemingly for nothing.
It looks like a scam.
I have been wondering about everything.
I can't buy anything further blindly because there are repeated adverts coming to my mail box.

20 april 2026
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Antwoord van Scentbird

That sounds incredibly frustrating, and we’re sorry you’ve been left feeling this way. This isn’t the experience we want anyone to have. Please email us at support@scentbird.com
so we can investigate your shipments, review any missing orders, and help sort this out for you. 💖

Beoordeeld met 5 van de 5 sterren

Great scents good customer service

Well, first off, the scents are great. The car scents are as well. Haven't tried the candles or home scents yet. I had a couple issues with delivery a bottle leaked , and one broke on delivery. They immediately replaced what was lost. So I really have no complaints. Thanks. Jeremy Crowley

14 april 2026
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Antwoord van Scentbird

Hi Jeremy,

Thank you for sharing this — we’re really glad you’re enjoying the scents (and the car scents too). We’re sorry again about the damaged items, but happy to hear those were resolved quickly for you.

If you ever need anything else or decide to try the home scents, feel free to reach out to us at support@scentbird.com or message us on Instagram or Facebook — we’re here for you 🌿

Beoordeeld met 5 van de 5 sterren

I had a concern about a charge

I had a concern about a charge, I contacted customer service and they were able to solve my problem!

14 april 2026
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Antwoord van Scentbird

Hi there,

We’re really glad to hear our team was able to resolve your concern — that’s exactly what we’re here for.

If you ever need anything else, feel free to reach out to us at support@scentbird.com or message us on Instagram or Facebook — always happy to help 🤝

Beoordeeld met 3 van de 5 sterren

Well I was told 17 a month and first…

Well I was told 17 a month and first month they charge me 22 dollar and then this month when it charge my account was 19 something so that is a lie on the price they tell u other then that it's good colone and I definitely like the selection and how I get to change it ever month

21 april 2026
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Antwoord van Scentbird

Hi there,

We’re glad you’re enjoying the selection and flexibility, but we understand how confusing it is when the charges don’t match what you expected — that can definitely feel misleading.

Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll go over your billing with you and clear everything up 💵

Beoordeeld met 1 van de 5 sterren

Yall trash cancel my subscription

Yall trash cancel my subscription

21 april 2026
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Antwoord van Scentbird

We’re sorry to hear you feel this way. We can confirm that your subscription has been successfully canceled, and no future recurring charges will be applied. If you need any further assistance, please email us at support@scentbird.com.📩

Beoordeeld met 1 van de 5 sterren

Wasn't the same price a month that I…

Wasn't the same price a month that I signed up for.
The price went from $20 to $47 in a month.
There is no explanation as to why your price was increased so I canceled which also is painful process to complete.
Do better!

21 april 2026
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Antwoord van Scentbird

We’re sorry to hear about your experience. Price changes can happen due to plan upgrades, selected add-ons, and Premium fragrances. We also appreciate your feedback about the cancellation process and will share it with our team. Please note that subscriptions can be canceled directly through the Scentbird app. Please email us at support@scentbird.com if you’d like us to review the charges with you.🌸✨

Beoordeeld met 1 van de 5 sterren

Didn't subscribe

21 april 2026
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Antwoord van Scentbird

We’re sorry to hear this. ✨Please email us at support@scentbird.com so we can review how the order was placed and help resolve any billing concerns for you. 🌸

Beoordeeld met 2 van de 5 sterren

Very scammy tactics signed up and was…

Very scammy tactics signed up and was pushed to a thing that had no way of closing out of it trying to make me pay $20 on top of the money i was paying signing up and getting the cologne for something that already said it was included

21 april 2026
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Antwoord van Scentbird

Hi there,

We’re really sorry this felt misleading — we understand how frustrating it is to feel pushed into something or unclear about what’s included. That’s not the experience we want for you.

Please reach out to us at support@scentbird.com or message us on Instagram or Facebook, and we’ll review everything with you and make sure it’s sorted out 🧭

Beoordeeld met 1 van de 5 sterren

Always adding charges.

Always adding charges! ten something a month then the audacity to charge me another 20 for $2 worth of perfume!!!! I'm so over this scentbird bull!

14 april 2026
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Antwoord van Scentbird

We’re sorry to hear about your frustration. Charges can vary depending on your selected plan, and any optional add-ons or Premium fragrance upcharge. Please email us at support@scentbird.com so we can review the charges and help clarify everything for you. 💖

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