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Beoordeeld met 5 van de 5 sterren

We couldn’t be happier with the result of our order. We had the idea of creating a fragrance that captures the feeling and scent of a sauna, something that smells like warm wood, wellness, and pu... Toon meer

Beoordeeld met 1 van de 5 sterren

I was so excited to receive my custom perfume which was called Warmth & Wood. It was supposed to smell earthy and like wood. I think I must have gotten the wrong order because the perfume I received... Toon meer

Beoordeeld met 5 van de 5 sterren

I filled out the AI quiz for fun because I love fragrance and I was curious to see what it would come up with. As soon as I saw the description and the fragrance notes I knew I couldn't just leave it... Toon meer

Beoordeeld met 3 van de 5 sterren

I ordered a scent, I told the AI to make it masculine and it showed up smelling like lily of the valley and was very feminine, nothing In the blend was what it smelled like, tried again, the smell isn... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geuren- en aromaleverancier
  2. ook in
  3. Cosmetica en parfums leverancier
  4. Cosmetische producten leverancier
  5. Parfumerie

Geschreven door het bedrijf

SCIRCLE is redefining the fragrance industry by making perfume creation accessible to everyone. Powered by Aura, our AI perfumer, and developed together with master perfumers and leading fragrance houses, we enable anyone to create a unique, high-quality fragrance that reflects any story you may dream about.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

44 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,4

Alle reviews

(44)

44 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Impressively perfect

Wow, I am just amazed at what i came up with. The smell was perfect its called Close Encounter and UJ64-70GZ is the code for it if you want to have some. I combined a fragrance I'm familiar with some more deeper manly essence and a touch of leather and wow it smells fantastic.

6 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Mi experiencia ha sido muy decepcionante.

Le doy una estrella por dos motivos principales.

Primero, me sorprendió muchísimo la rapidez. El perfume llegó prácticamente en 24 horas. Tratándose de un servicio que supuestamente crea una fragancia personalizada, donde entiendo que hay que formular, mezclar, preparar y dejar que el perfume se asiente correctamente, que mi pedido pudiera recibirse, prepararse, envasarse y salir hacia mí tan rápido me genera bastantes dudas sobre el proceso de personalización.

Segundo, creo que puse la referencia bastante fácil: les envié como objetivo el ADN de Louis Vuitton Ombre Nomade, un perfume muy reconocible. No esperaba una copia exacta, pero sí algo claramente inspirado en ese perfil.

El resultado que recibí no se parece, para mi nariz, prácticamente en nada. Es una fragancia suave, atalcada y delicada, justo lo contrario de lo que buscaba en Ombre Nomade: intensidad, oscuridad, oud, rosa y ese carácter potente tan reconocible.

Para ponerlo en perspectiva, existen perfumes económicos como Lattafa Al Qiam Gold, que cuesta alrededor de 25 € los 100 ml y que, en mi opinión, se acerca muchísimo más al ADN de Ombre Nomade que la creación personalizada que he recibido.

He pagado 20 € por solo 5 ml, un precio muy elevado para una muestra que no se acerca mínimamente al perfume que indiqué como referencia.

Lo que más me preocupa no es simplemente que el perfume no me guste —eso sería algo subjetivo—, sino que el resultado no tenga relación perceptible con lo que pedí. Si el servicio se basa precisamente en crear un perfume personalizado según las indicaciones del cliente, creo que deberían revisar qué está fallando en el proceso.

Por mi experiencia, no puedo recomendar este servicio.

2 oktober 2026
Review zonder uitnodiging
Logo Scircle

Antwoord van Scircle

Sentimos mucho que el resultado no se acercara al que imaginabas. Aunque Aura no puede replicar fragancias de otras marcas, entendemos que en tu caso esperabas una conexión mucho más clara y un perfume más intenso y oscuro.

Estamos trabajando continuamente para ampliar nuestra paleta de esencias y ofrecer más posibilidades de personalización. De hecho, antes de finales de año incorporaremos amber y oud como nuevas opciones disponibles. Esto nos permitirá crear perfiles más cercanos a determinados estilos de perfumería que actualmente son más difíciles de conseguir con nuestra paleta y que podrían encajar más con lo que buscas.

Agradeceríamos que nos escribieras a info@scirclescents.com para que nuestro equipo pueda ofrecerte una solución.

Beoordeeld met 5 van de 5 sterren

Try it. It won't hurt.

I just randomly ran across this company. I wasn't really looking for anything, but the concept intrigued me. So I said to myself, "what the heck." I put in a large lump of words. I was witty and thoughtful, and the angst, you can never put in to much angst. My first scent was exactly what I expected. Smokey, cedar, coffee, and of course leather. It was the same old crap. It's a male, he needs to smell like an ashtray with a dirty shoe in it. I almost left, then I thought. Of course thats the scent I got. It perfectly fit the douch I described. Then I got honest. I wrote how I truly felt and how I needed to change. Most importantly, how I wanted to be scene. It worked.
Now it's your turn. You just need to be honest and a touch brave. Hey, you've spent much more on far less.

26 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So worth experiencing

I filled out the AI quiz for fun because I love fragrance and I was curious to see what it would come up with. As soon as I saw the description and the fragrance notes I knew I couldn't just leave it unexperienced so I took a chance and ordered the small size. As soon as I sprayed it for the first time I knew this was something special. It perfectly matched the vibe I was going for and the fragrance lasts. I immediately ordered the larger size and I will definitely order more after this. It's the quality that surprised me the most. I'm glad I took a chance on this company

25 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I would like to give 2.5 stars

I would like to give 2.5 stars. It met me halfway. The designing was cool. I was excited about getting this scent. Based on what I wrote. It was going to have honeysuckle. That scent is something that comes from my childhood. It was everywhere. It was not a bad scent. Just nothing like honeysuckle. It was just a baby powder floral scent. Smells like something my grandmother wore. She smelled wonderful but not a scent I want to wear. It was called honeysuckle air. So you can see why I give it 3 and wanna give 2.5. Got the name, the questions to design, but follow through on scent failed. I really wanted this to work, but knew it was to good to be true to design your own scent.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I cannot say enough wonderful things…

I cannot say enough wonderful things about both this fragrance and the customer service I received from this company!

Unfortunately, when my original fragrance arrived, it had been damaged during shipping and leaked throughout the entire package. I was so disappointed because from the moment I opened the box, I could tell how absolutely amazing the fragrance smelled. This is slightly embarrassing to admit, but I actually kept the box for a while just so I could keep smelling it! 😂 That alone should tell you how much I loved the fragrance before I ever had the chance to properly wear it.

I reached out to the company and explained what had happened, and they could not have been more gracious or accommodating. Without hesitation, they sent me a replacement at no additional charge. That kind of customer service says so much about a company. Things can happen during shipping that are completely beyond anyone’s control, but it is how a company responds that truly makes an impression—and they handled everything beautifully.

My replacement arrived safely, and I have now been wearing the fragrance for the past couple of days. I absolutely LOVE it! It is just as beautiful as I imagined from that first wonderful-smelling box. 😂

They have gained not only a very happy customer, but a returning one as well. Beautiful fragrance, exceptional customer service, and a company that genuinely stands behind its products. I could not recommend them more highly! ❤️

15 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exactly the Sauna Feeling We Were Looking For

We couldn’t be happier with the result of our order. We had the idea of creating a fragrance that captures the feeling and scent of a sauna, something that smells like warm wood, wellness, and pure relaxation.

The result honestly exceeded our expectations. It really smells like stepping into a beautiful sauna: warm, woody, calming, and incredibly relaxing.

We’re so happy with how it turned out and would definitely order again. Such a cool concept and a really great experience.

17 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

So disappointing

I received my fragrance today and was so very disappointed. The name was Blue Comfort Cherry #5MGT-XHOP. I was so excited to receive it. It was supposed to smell like vanilla, and cherry pipe smoke. It was supposed to be my comfort scent.
I might as well sprayed water on my arm. There was nothing. No vanilla, no cherry nothing. Actually it was less than nothing. $30 for absolutely nothing.
Please do not waste your money like I did.

15 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was very skeptical at first because I…

I was very skeptical at first because I was talking to an AI server and I was describing things about myself to put together the perfect scent for me. The uniqueness about it is what Drew my attention never before have I heard of something like this for cologne or perfume. And the fact that you can order different sizes for a very affordable pricing also is something that to me set them apart from other big name Lane commercial or ads. So I put mine together took maybe a week or so for it to show up. The weight was worth it the packaging the bottle the presentation is beyond my expectations the name for my sense is a generated name for me this is not something someone else can get so how much it is personalized to fit you and be you is something I find to be what sets them apart from other things that sell products of this nature but again you don't get to choose what you want to smell like you're told what you're going to smell like. And when my scent came everything in the description of what was going to go in this it's there all of it immediately hits. I love the smell of it and I love that it is mine nobody else out there for the most part unless they were to exactly describe how I describe myself to the AI will smell like me it will be my unique scent... I would highly encourage anybody who is skeptical of this to do it just get the small 5 ml bottle you won't be disappointed and even if you are reach back out to the company because they'll reach back to you right away and help you get something different but as long as you're honest and truthful when you describe yourself a truly don't believe anyone will be disappointed.

15 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Smells like old floral powdery grandmother perfume

I was so excited to receive my custom perfume which was called Warmth & Wood. It was supposed to smell earthy and like wood. I think I must have gotten the wrong order because the perfume I received smells like an old grandmother - that old powdery floral smell - its absolutely terrible! I dont smell even a hint of woods. Extremely disappointed.

15 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I just received my personalized…

I just received my personalized fragrance two days ago and I'm so happy with it! I was concerned that my scent palate might not go well together but it's so very nice! It smells great immediately and warms down to give cozy, fireside vibes. I've now ordered a second fragrance!

13 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ha sido una experiencia muy grata…

Ha sido una experiencia muy grata descubrir esta empresa perfumista. El envio ha sido muy rapido, sin problemas. La parte creativa ha sido sorprendente. Nunca pense que seria coautotra de una fragancia. He ido incluyendo aromas que me resultan gratos y el resultado es exquisito, femenino, fresco y sutil. La IA ha captado muy bien las proporciones. El precio es algo elevado, pero la calidad parece buena. Repetire en cuanto me sea posible.

10 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Formato pequeño

Formato pequeño, muy muy pequeño para el precio que se pide. Y el aroma totalmente alcohólico y aguachado... huele muy poco. No volveré jamás a comprar. Es una estafa

10 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I ordered perfume for my wife's…

I ordered perfume for my wife's birthday, and when I received the box the lid wasn't screwed on all the way, so it leaked all over the place. I've emailed customer service twice and haven't heard back about getting a new replacement.

Updated: customer service got back to me after I placed the review and ordered a new replacement. I haven't received shipping info yet, but that's a start.

23 augustus 2026
Review zonder uitnodiging
Logo Scircle

Antwoord van Scircle

We sincerely apologize that this has been your experience, especially with the fragrance being a birthday gift for your wife. Our team will review your case and make sure you receive the assistance you need. Please email us at info@scirclescents.com so we can follow up and work toward resolving this for you as soon as possible.

Beoordeeld met 1 van de 5 sterren

Order at your own risk!

I am very unhappy with how long it is taking me to get my fragrance. I reached out to the company and was told my package would ship at the end of the week; as of today, it still hasn't shipped. I will not be ordering from this company again, because what if this was a gift for someone and it took that long to get it? It's unacceptable, especially at that price range. I might as well order from my usual CHENEL for that price, and I would have had it within the week.

17 augustus 2026
Review zonder uitnodiging
Logo Scircle

Antwoord van Scircle

We sincerely apologize that this has been your experience. We understand your disappointment, especially after expecting your order to ship within the timeframe provided. Our team will be reviewing your case please email us at info@scirclescents.com. We truly appreciate your patience and apologize for the inconvenience.

Beoordeeld met 3 van de 5 sterren

The first time I ordered it was great

The first time I ordered it was great. Now I put in another order and I'm getting no updates and no replies to where my packages are.

3 augustus 2026
Review zonder uitnodiging
Logo Scircle

Antwoord van Scircle

We sincerely apologize that this has been your experience. Our team will be reviewing your case and getting back to you directly with an update as soon as possible. We truly appreciate your patience and apologize for the inconvenience.

Beoordeeld met 5 van de 5 sterren

Customer service is wonderful!

Customer service is wonderful! The shipping took a little longer and they were watching the ship tracking and sent me emails about it. The scent is so beautiful!!! Will be back for more and my daughter already created hers! Thank you Scircle Scents!

5 augustus 2026
Review zonder uitnodiging
Logo Scircle

Antwoord van Scircle

Thank you so much for your kind words! 💛 We’re so glad our team could keep you updated throughout the shipping process and, most importantly, that you love your scent! We’re also excited to hear your daughter created one of her own. We can’t wait to welcome you both back for more!

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