Worst customer service ever. Been calling for 2 weeks now. No answer and no return calls. My wife purchase thru their website, was charged, never got any confirmation emails. She has called as well an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The mini-Banshee is a little pricey, but the ease of install and the very noticeable difference in sound will definitely help in any emergency situation. Plus this is the only horn I found that comes... Toon meer
Bedrijf heeft geantwoord
It's easy to install n does what they said at 132db. Had to use it several times. Planning on ordering at least 2 or maybe 3 to put on my vehicles. Wonderful product? Will definitely be recommendin... Toon meer
Bedrijf heeft geantwoord
Absolutely totally impressed. Went through three horn replacements and even a new H-D replacement sounded like a sick calf - no exaggeration, the horn just sounded weird (I have owned 37 bikes and now... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Screaming Banshee is the loudest and best engineered motorcycle horn you can buy, in fact it's much more than a loud horn – it's a proven safety system that has helped thousands of motorcyclists be heard and seen when it matters most - saving lives in the process. Thousands of motorcyclists around the world rely on Screaming Banshee horns every day.
Contactgegevens
2519 N. McMullen Booth Rd #510-220, 33761, Clearwater, Verenigde Staten
- 727-744-6808
- support@screaming-banshee.com
- screaming-banshee.com
4,0
Goed
208 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Out the box worked for a total of three…
Out the box worked for a total of three times then quit. Got with customer service said I wired it up wrong. But why did it work then just stop told me to run the ground straight to the battery still didn’t work. Now they want me to pay to ship back and charge me 20% restocking fee. Would stay away from these guys.
20 mei 2024
Antwoord van Screaming Banshee
Hi Chris,
We are disappointed in your one star review. And we did look up your communication log from your initial contact.
Your review is one of one truth but many inconsistency on the conversation. Let's walk you though it again for all to read and understand.
1) You did contact us...and your circumstance was highly irregular that a unit works then stops after a few times. And it's possible but not probable.
2) Correct you told us the ground was off the frame and not a solid ground.
3) We did reccomend that you tie in the negative wire to the negative terminal on the battery.
4) Then we explained to you if the unit was bad, then return it to us for a test.
You said fine, but what if you did want the horn.
At that time it was clearly explained to you that if the horn tested positive yes we would uphold our return policy as stated on our website.
If the horn was truly not working due to a manufacturing issue not a damage issue we would refund your money.
Lastly this is the first communication we have received from you since our last conversation. Clearly your review is one of selective memory.
We take pride in our product and service...and as a act of fairness our remedy still stands.
We wish you well in your future endeavors.
The mini Banshee was exactly what I was…
The mini Banshee was exactly what I was looking for. It’s not as loud as a car horn but it’s louder than my oem horn and just plugged right into my bike. Basically like putting together legos. If you’re looking for a fast upgrade then this is it. It didn’t fit exactly right on my triumph but the exterior is plastic and you can cut the horn down if you need to. Dremel works just fine. Very good purchase.
13 juni 2024
Review zonder uitnodiging
Antwoord van Screaming Banshee
Hi Jason,
Thank you for your business and feedback!
Ride safe and enjoy the summer.
Be Loud - Be Cool - Be Banshee
Awesome horn
Awesome horn. Blows the stock horn out of the water. Only issue i had was the nut from the stock horn is not the same size. I recommend adding a Nylock nut to your product in the future! Other than that don’t hesitate making this purchase. You will not find a horn of the same value for this price!!!
6 mei 2024
Antwoord van Screaming Banshee
Hi Matt,
Thank you for you business and testimonial! We will forward your thoughts on the nut to our engineering dept.
Ride safe, enjoy the summer... Be Loud - Be Cool - Be Banshee!
Great product. Company stands behind the product and provides good support.
Best horn for the motorcycle.
10 april 2024
Antwoord van Screaming Banshee
Hi Rajwinder,
Thank you for your business and support. Have fun riding this summer!
Be Loud Be Cool Be Banshee
While you gave me a $20 discount for…
While you gave me a $20 discount for ordering 2nd horn when 1st disappeared, I had paid extra for chrome horn and received black. I decided not to make an issue of it (Canadian), but since you asked….
2 april 2024
Antwoord van Screaming Banshee
Hi Jeff,
We are disappointed to hear about you receiving the wrong model horn. This is the first we are hearing about the mistake in shipping. Did you send us any communication on the mistake? If you want feel free to email us at support@screaming-banshee.com. As far as your discount, it was given to you based on your misfortunate, not due to a performance or customer service issue.
Email us if you want to rectify the wrong shipment. To offer only a two star rating, is simply not necessary or fair based on our efforts to help you out.
Horn is no louder than what I have…
Horn is no louder than what I have please send me a return label thank you Ray
16 februari 2024
Antwoord van Screaming Banshee
Hi Ray,
We are sorry to read your one star reading. You will receive a email from our support team. And they will see if it's a possible installation issue.
Enjoy your Easter Sunday
I messed up because I am not…
I messed up because I am not mechanically inclined, but the customer service I received was excellent, even though it was my fault. This new Horn, the little old ladies will hear me now.
26 januari 2024
Product shipped fast plug and play into…
Product shipped fast plug and play into my Versys 1000 SE LT.
Now I sound like an old Buick and not a cartoon Road Runner!!!
8 januari 2024
Antwoord van Screaming Banshee
Hi Craig,
Thank you for your support and business. Enjoy the upcoming riding season!
Be Loud - Be Cool - Be Banshee!
I had an all around wonderful…
I had an all around wonderful experience with my purchase. I bought the mini Banshee horn for my husband's Harley as a Christmas gift. The shipping came fast and they communicated all the details through email. When my husband opened his gift they had packed some extra merchandise in there I had no idea about it was an incredible touch! It took my husband less than 10 min to install the horn it was so simple and man it is sooooooo much louder than the OE. Love the product and the company!
7 december 2023
Antwoord van Screaming Banshee
Hi Karen,
THANK YOU for sharing your Holiday experience with our Mini Banshee. As the GM of the company, it truly made my day!
Your support and business is very important to our Banshee team!
Be Loud - Be Cool - Be Banshee!
Everything right the 1st time
Delivery was as expected, no changes, no delay's.
Old horn sound like migrating geese. Banshee horn is rowdy and unrestrained.
8 november 2023
Antwoord van Screaming Banshee
Hello DB1,
Thank you for your support and business! We enjoyed reading your analogy!
Happy Holidays ⛄
Antwoord van Screaming Banshee
Thank you for your business
Antwoord van Screaming Banshee
Bert,
Thank you for your business and support!
Be Loud Be Cool Be Banshee
Excellent loud sound
Watched a video online about installing it in my 2018 Indian Roadmaster and it was pretty straight forward. I love the loud sound because it helps keep people away and aware of my presence. Great investment!
11 augustus 2023
Antwoord van Screaming Banshee
Hi Eric,
Thank you for your support, feedback and business!
Enjoy the upcoming riding season!
Be Loud - Be Cool - Be Banshee
Loud for the size and looks pretty good exposed
It was an easy order and arrived quickly. I bought the mini Banshee so it was really easy to install. Works great. Usually scatters deer and scared away a Grizzly bear eating road kill out west (I was pointed the opposite direction in case it didn't and needed to make a hasty get away.) I'm sure the mini is way quieter than the regular but I didn't have space on my bike for the regular and didn't want to do any wiring changes.
3 augustus 2023
Antwoord van Screaming Banshee
Rube,
Thank you for hour support and business!
Be Loud - Be Cool - Be Banshee
Much better attention getter
1 augustus 2023
Antwoord van Screaming Banshee
Hi Kitten,
We appreciate your feedback, support and business.
Enjoy the 2024 riding season.
Be Loud - Be Cool - Be Banshee!
Setting a new standard, far beyond your expectations
Not only did they contact me to ensure that what I ordered was what I needed and would work on my bike, they followed up to insure that I was happy with my purchase and if I had any questions on installations? If I did then call and they would walk me through the process. Awesome support guys. I look forward to you expanding your market and will always consider you first.
27 juli 2023
Antwoord van Screaming Banshee
Hello Stephen,
Your feedback is much appreciated. Enjoy the upcoming 2024 riding season!
Thank you for your business and support.
Be Loud - Be Cool- Be Banshee!
Good customer service
24 juli 2023
Antwoord van Screaming Banshee
Hello Willy,
Thank you for your support and business!
Be Loud - Be Cool - Be Banshee!
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