Worst customer service ever. Been calling for 2 weeks now. No answer and no return calls. My wife purchase thru their website, was charged, never got any confirmation emails. She has called as well an... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The mini-Banshee is a little pricey, but the ease of install and the very noticeable difference in sound will definitely help in any emergency situation. Plus this is the only horn I found that comes... Toon meer
Bedrijf heeft geantwoord
It's easy to install n does what they said at 132db. Had to use it several times. Planning on ordering at least 2 or maybe 3 to put on my vehicles. Wonderful product? Will definitely be recommendin... Toon meer
Bedrijf heeft geantwoord
Absolutely totally impressed. Went through three horn replacements and even a new H-D replacement sounded like a sick calf - no exaggeration, the horn just sounded weird (I have owned 37 bikes and now... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Screaming Banshee is the loudest and best engineered motorcycle horn you can buy, in fact it's much more than a loud horn – it's a proven safety system that has helped thousands of motorcyclists be heard and seen when it matters most - saving lives in the process. Thousands of motorcyclists around the world rely on Screaming Banshee horns every day.
Contactgegevens
2519 N. McMullen Booth Rd #510-220, 33761, Clearwater, Verenigde Staten
- 727-744-6808
- support@screaming-banshee.com
- screaming-banshee.com
4,0
Goed
208 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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I purchased this horn to replace an OEM…
I purchased this horn to replace an OEM horn on my BMW. All of the on-line reports held true as this horn is loud enough to get the desired attention and seems well made.
17 augustus 2023
Antwoord van Screaming Banshee
Hi Rex,
Thank you for your review.
Your business and support is appreciated!
Ride safe,
Be Loud Be Cool Be Banshee
Not as loud as you advertised
Not as loud as you advertised. It’s about as loud as my stock horn.
19 juli 2023
Antwoord van Screaming Banshee
Hi Andrew,
Thank you for your three emails of communication with us. As we promised we would respond to both of your emails and the Trust Pilot review.
Your opinion of your stock 2013 HD horn as being as loud as the Mini Banshee was disputed by our tech department. For our testing and findings is simply the Mini Banshee is louder and has a deeper tone.
We gave you several different options on resolving your challenge. And after several emails and attempts to make you happy.
It was your decision to keep the unit as is.
It is our conclusion you're satisfied with our company and communications.
We wish you the best
Antwoord van Screaming Banshee
Hi John,
Thank you for your business and support.
Enjoy your summer riding.
Be Loud Be Cool Be Banshee
Not as loud as advertised
Not very loud and got sucked into buying the wiring harness which I didn’t need. It does work but stock horn was the same
8 juni 2023
Antwoord van Screaming Banshee
Hi Tim,
We are sorry to hear about your challenge.
What year and model bike do you ride?
And as far as being 'sucked in' on purchasing a $9.95 item..... It was based on a recommendation that your bike would use for a easier installation. All you need to do is return it for a full refund.
Two complaints.
Two complaints.
My bike is a 2023 Indian Chieftain, the stock wiring harness is a newer plug in version, not the old 2 wire style. I emailed about this already and have not received any response if you make your horn with a modern wiring plug .
6 juni 2023
Antwoord van Screaming Banshee
Hi Daryn,
A answer to your two challenges.
We're sorry for not seeing or responding to your email.
The plug wiring on your 2023 Indian is need to our tech department. From 2022 and previous the Indian plug was not a new wire technology....but a cosmetic rubber housing covering the two universal space connector.
We reccomend you email us a picture of the inside of the plug. And in your email use the subject line Indian 2023 Plug.
Once we receive it, we'll be able to handle your challenge.
Works great
The horn worked as advertised. It fit well on my bike. They shipped it to me quick.
2 mei 2023
Antwoord van Screaming Banshee
Hello Gregory, Thank you for your business and feedback! Enjoy your summer, ride safe and have fun! Be Loud Be Cool Be Banshee
Antwoord van Screaming Banshee
HI Edward,
Thank you for your business and support!
Be Loud Be Cool Be Banshee
I received the horn on time but when I…
I received the horn on time but when I went to install it it never works right there's a short in it I have to move the horn around for it to stay on I emailed you but I got no response I'm not happy with this horn can you send me another one
24 april 2023
Antwoord van Screaming Banshee
Randy,
It is our understanding that there was communion and your challenge has been resolved.
Horn is performing well
Horn is performing well, unlike the cheap other horn I bought that only lasted a week before it broke. Your shipping was fast and I am pleased with the product.
20 april 2023
Antwoord van Screaming Banshee
Hi Richard, Thank you for your business and support! Ride safe...
Be Loud Be Cool Be Banshee
I HAD to have a better horn for my…
I HAD to have a better horn for my bike! I'm a first-time owner and new rider. My very first ride, I experienced a few id10ts in cars that simply did not pay attention to me on my bike. The ONLY feature on my bike I didn't like was the wimpy horn. I saw an ad for the Screaming Banshee, ordered it, received an email from one of the owners who thanked me for the purchase, and it was at my doorstep in just a few days. EASY install, and I was done. Great product. Makes much more noise than the stock horn and with a deeper, more clear tone. Well worth it!
17 april 2023
Antwoord van Screaming Banshee
Hi Jeff,
Thank you for your business and support!
Ride safe this summer and have fun on your rides!
Be Loud Be Cool Be Banshee
Great product
It's easy to install n does what they said at 132db. Had to use it several times. Planning on ordering at least 2 or maybe 3 to put on my vehicles. Wonderful product? Will definitely be recommending to other people at bike rallies.
Randy
Satisfied customer
27 maart 2023
Antwoord van Screaming Banshee
HI Randall,
Thank you for your business and support. Your feedback is much appreciated!
Be Loud Be Cool Be Banshee
the screaming banshee is louder that…
the screaming banshee is louder that the stock horn.
15 maart 2023
Antwoord van Screaming Banshee
Thank you for your business and support.
Ride safe, Be Loud Be Cool Be Banshee!!
Antwoord van Screaming Banshee
Hi Joanne,
To Thank you for your business and support!
Ride safe!
Be Loud Be Cool Be Banshee
Absolutely terrible experience
Absolutely terrible experience. Received a bad horn, a bad wire extension. Got another wire extension and horn and the product only works if you have it so loose that when you press the horn it almost falls off from the screws being so loose. Absolute trash.
27 februari 2023
Antwoord van Screaming Banshee
Hi Adam,
We are surprised at your review and comments. Lets take your experience in review and look at the complete story. First yes you did receive a wire extender that was not assembled correctly. And you did email our tech support team after hours. And with in a few hours you were emailed and eventually called regarding sending you a replacement. This was completed on the next business day, and sent to your home address. The next contact was by you via phone regarding the horn didn't sound loud enough for your liking. And we believe that you sent a video of the horn performance. At that time it was determined that it was either a bad unit OR probably a common installation issue (over tightening the nut to the bracket.) So you were sent a second horn at no charge, nor charged with shipping. Then you were told of the installation procedure of using RED LOCTITE... as recommend by both Harley and Honda service technicians.
The next communication from you as recommended, to contact our tech support team and follow up. You did not follow up, but you decided to become a keyboard warrior and submit not only a negative one star review, but added a comment of "absolute trash". Not only do we disagree with your efforts and response, but method and wordings are simply biased and disputed by our team.
Thank you for your blanket feedback, all feed back is welcomed whether it is fictional or factual.
Antwoord van Screaming Banshee
Hello Jose,
Thank you for your business and support.
Be Loud Be Cool Be Banshee
Easy ordering and quick delivery
Easy ordering and quick delivery, a gift for my son.
Thanks!
15 december 2022
Antwoord van Screaming Banshee
Hi Cecilia,
Thank you for your business and support. We appreciate the opportunity to offering a valuable motorcycle accessory for your son!
Be Loud Be Cool Be Banshee
The horns made very well and it’s very…
The horns made very well and it’s very loud, excellent quality craftsmanship
1 december 2022
Antwoord van Screaming Banshee
Hi Peter,
Thank you for your business support!
Please ride safe and have fun!
Be Loud Be Cool Be Banshee
Antwoord van Screaming Banshee
Hi Matt,
Really a one star rating? After all the customer service, responding on your word by emailing you a warranty replacement. And the replacement was issued site unseen before we received the initial purchase. And you talking to us during your warranty claim The best part of your actions are: The company issued you a return email for your returned product... THIS IS NOT OUR POLICY...But you leveraged the I am a veteran..And we have and will continue to support veterans. BUT you couldn't even put the return label on the right box. So what did we receive? The box had a pair of camo pants that was purchased from you on Amazon! Really Matt... Plus we emailed you the original tracking number....and to date we have no return product, a pair of camo pants and several hours of customer service only to you... And your thank you is a one Star rating and complain.
Thank you for your past business, but we have lost money by all your mistakes and simple needless request.
We do believe, after future customers read your frivolous review, then read our complete position.... People will recognize our quality customer service and your needy requests
Your one star rating is the best one star rating we've ever received!
Good luck, ride safe
it was basically a plug and play install
16 november 2022
Antwoord van Screaming Banshee
Hi Carlos,
Thank you for your business and support!
Be Loud Be Cool Be Banshee
Big Dog life saver
Had been looking for a horn to fit my 2018 Harley Heritsge Classic for a while as the factory horn just didn't have enough punch. ( Doodle bug horn ) Found the Screaming Banshee Mini and said it would fit. It fit well with slight modification of existing bracket. Had to remove crash bar and reinstall but we'll worth it for the big sound type air horn. It works well and now no more worries with cars not hearing me when they are too close or coming over into my lane. Thank you Screaming Banshee for what me and my bike needed. BJ Stone
29 november 2022
Antwoord van Screaming Banshee
Hi BJ Stone,
We are sorry for the delayed response. THANK YOU for your business and support!
Be Loud Be Cool Be Banshee
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