Scriveiner London Reviews 

Expedited tech answers and polite reporting.

Dan is good, gave me the specifications for replacing a part [not the nib] for my fountain pen. Timely, accurate information, so I could order the part online [it arrives next week] and I am back to writing with the pen.

The scrivener ball pen looks great feels great in your hand when writing and I get a lot of compliments about the pen

Excellent customer service from Dan! Thank Yoy!

Den Tintenroller welchen ich meiner Frau geschenkt habe ist ein sehr schöner Schreibstifft. Es ist eine sehr gute Qualität und auch die Verarbeitung ist sehr gut.
Der Service, welchen meine Frau in Anspruch genommen hat ist ebenfalls sehr gut und direkt.
Es war wirklich sehr gut Beschrieben wie meine Frau den Gutschein -Code bei Amazon einsetzen könnte und dank der sehr ausführlichen Beschreibungen hat auch alles sehr gut geklappt.
Vielen Dank für den tollen Service und weiter so 👍👍👍👍👍😀😀😀😀😀☘️

I purchased a fountain pen, which appears excellent but the nib was defective. I approached the customer service by email. I also submitted a photograph of the defective part. As they were not in a position to supply a new nib they refunded my money on the same day of my complaint.

Literally, the quality is truly remarkable. I know it's just a pen, but it is really nice! It looks great, feels great, and writes beautifully. The only less than perfect thing I'd say is, they do write heavy. I had to switch to the fine nib, and on cheap thin paper, it's visible from the back side. But this isn't made for cheap crappy paper. It's made for quality. I use it every day for school and work, and the notes I take with it are stunning. I've actually gotten several compliments on my notes lol. And I'm glad I got it. I was apprehensive at first, cuz it's a bit of money for a pen. But I was tired of cheap, crappy, usually free pens. And I'll continue to purchase from them. To the Scriveiner team, f***ing bravo.

Unbelievable customer service. They replaced a pen that I purchased after a few days into my ownership my pen fell and bent the nib. Also, not only did they take care of this matter but they also informed me of where I could get replacement nibs in the future. I will definitely continue to purchase their products.

Très content de ce stylo. J'ai demandé où trouver les recharges, le service client ma répondu dans les 24h en me donnant les références et liens . Service client au top et excellent stylo.

I accidentally damaged my Scrivener pen. I love that pen. I contacted their customer service and they were able to help me with the damage. Great service. I will purchase from them again.

I had a challenge with my pen and it was solved promptly and with professional courtesy! Thanks Scrivener Team especially Dan!!!

The quality of the Gold Rollerball Pen is superb and the smoothness when writing is excellent. A wonderful present from my wife.

I am satisfied, having solved my problem. I plan to be a lifelong customer and continue to purchase these pens for gifts to others. They are amazing.

They answered all my questions very efficiently, without delay and with great kindness.
That made me decide to buy.

Received the a Scriveiner fountain pen a few months ago. It’s a fantastic pen. I thoroughly enjoy writing with it.
I fault developed with the lid so I contacted the customer service team direct. Sonny resolved it promptly without any issues. I was very pleased with the service. I would definitely buy another.

Led me to the exact part I was looking for.

First of all the pen is great! I had been using it a couple months when I dropped it and jostled something loose. I almost cried, I was that disappointed. But, I contacted them through their website, and even after an email snafu, Scrivener replaced it for me without any hassle.

Great quality item, feels premium and the customer service is fast and professional and very helpful. Would recommend 100%!

Great customer service.
I was impressed that the service of Dan in Scriveiner customer service was wonderful. The response was prompted and resolved the issue that I had as quickly as he can. Great thanks.

The customer service provided by Sonny at Scriveiner was second to none. My question was answered comprehensively and gave me everything I needed.
Most impressed.