Scrubology Reviews 

Damaged product received. Lid was smashed and product all inside the bag. Took weeks for a response then I got an email asking if I wanted a replacement or refund and it should be sorted in 48 hrs. That was over two weeks ago and now not replying to emails.
Terrible customer service.

The stain remover soap is just fantastic .I could not be without it .I bought quite a few products which were all very good but this is game changer for stains on clothes .

It is an excellent, super time saver. Everything looked new. I love it.

I found all the products worked very well, especially the stone cleaner, which cleaned my steps better than anything I have tried. The oven cleaner was also great and easy to use.

Received the item eventually It does not work Its meant to easily clean your Oven and it did nothing It’s a waste of my time and money Don’t buy from This company They ignore all emails you send them and what they say about the product is a lie

I genuinely can't believe it's taken me so long to discover Scrubology. With two very active and outdoor loving boys and a newborn in the house, their products are a must for surviving these busy and grubby times. Reducing cleaning time has been a huge positive from us. The sponge is also a fantastic addition for hand prints on the doors and accidental pen markings with the soap helping out with clothing stains. Thank you!

I was amazed at the effectiveness of this product, so simple and is lasting forever. Fabulous on trainers, socks, underwear and a general pre stain remover. I highly recommend.

Fantastic stain removing soap. White socks come up great with the soap and a nail brush.
It gets grease stains out of T-shirts too.
I’ve also had the cleaning stone, that’s just as good.
It seems some people have had logistical issues but my delivery was fine on both occasions. 🤷‍♀️

Can't believe such a wee bar got the stains out would highly recommend

I ordered a few weeks before Christmas, item was apparently sent with EVRI. Never turned up, sent 6 emails to scrubology and used the "contact us" section and they couldn't even be bothered to reply, and still haven't. I ended up doing a chargeback with my bank.

The stain remover soap is the best one I have used, from getting socks back to white to getting red wine out of my dress it’s fantastic

Ive ordered previously and products work great but the second time i ordered my item got stolen off my door step in middle of the night and ive been trying to contact scrubology since the incident 11th Nov 25 (2months) and still no reply!
My emails are going through but they are clearly ignoring me and dont want to either refund or replace my items. Its sickening they can do this and get away with it.
Dont even waste your money.

Ordered from this company but unfortunately Everi lost my parcel. They kept me informed and told to to email scrubology about this. Ive now sent 4 emails to them and not one reply!!!!
Everi cant do anything until scrubology contact them !!!

Organised scam on the FB Cleaning tips and tricks group.
I did a bit of online searching, a certain Alexandra Barzey is listed on Companies House as the director of this 'company', and also Good Skin.
A group of people are taking it it turns to post about the amazing results, with obviously fake before and after photos, and even Alex Barzey herself is asking where they got it from!
I messaged Admin to warn them, and was immediately blocked from the group, and can't find it now. Admin are all in it, too.
It's somewhat of a concern as there are almost 2m people in this FB group, and anyone ordering is being ripped off.
If you leave a comment on their posts to warn others, it's deleted, so just leave an angry emoji, they can't delete that.
DON'T ORDER!

I had a great experience with the company and the product that I purchased twice is brilliant the soap and the cleaning stone gets marks out off my stuff really well .

Scam - no way to communicate and no product received

Terrible service, placed order , no show, contacted website several times no reply, now having to go through my bank to get money back, very disappointed as its a great product when brought previously.

I placed an order on 25/08/25 and had the confirmation of the order. Now 22/10, no items, no response to several emails. absolute scam!

The products are amazing, I would highly recommend. Ai have tried it a few times and they were consistently great.

Customer service: 1st order I had some damaged projects and they were responsive and got my money back.

2nd Order had a 21day delay and I received a response after 21 days even though I emailed them several times, but I did receive the products.

So Products excellent, customer service will need some improvement.